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Toothman Ford
Grafton, WV
938 Reviews
Toothman Ford is the auto dealership trusted by Grafton-area drivers, and our team is thrilled to be a part of your driving experience for years to come. When they shop with us, our customers always appreciate easy access to our most popular Ford models, including the F-150, the Bronco, and more. As a top automaker with a celebrated history of quality that has extended for more than a century, you can expect to be impressed by the Ford lineup.
We take critical strides to keep our inventory full of possibilities for Grafton auto shoppers to consider. Our lineup reflects the culmination of decades of automotive evolution, including top Ford models like the Explorer, the Escape, the Mustang, and many others. With modern features loaded into each vehicle, we make it easy to upgrade your driving experience. At our dealership, we also extend the possibilities available to our customers through a large inventory of pre-owned vehicles from numerous automakers.
At Toothman Ford, we want every step in your shopping experience to be easy and enjoyable, extending to financing. Many of our customers take advantage of the well-designed resources available on our website. These include a trade-in appraisal tool and a loan payment calculator. You can even apply for your loan from home and learn about your credit options before your next visit.
Every Ford we sell at Toothman Ford is a high-quality vehicle that can perform well for you for many years. However, its longevity and capabilities are rooted in how well your vehicle is cared for. Our dealership’s service shop meets all of Grafton's drivers' maintenance and repair needs regardless of the make and model. Our certified, factory-trained mechanics complete all work, and all parts are replaced as needed with OEM components. With online scheduling and convenient service hours, we take the stress out of caring for your vehicle.
From your first Ford purchase to your ongoing experiences in our service department, our team at Toothman Ford focuses on integrity and quality. Connect with our Grafton-area associates today for assistance with your current auto needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 938 reviews
December 16, 2019
After looking for over 2 years off and on I found the truck that exceeded my (options I want list) .Very pleased with the deal I got . 5 stars to T&S Ford truck that exceeded my (options I want list) .Very pleased with the deal I got . 5 stars to T&S Ford More
by Elecmechman
December 05, 2019
Excellent Customer Service. UPDATE: Excellent customer service. Brent went above and beyond in helping me get my car fixed under warranty. Highly recommend. OLD: Horrible busine UPDATE: Excellent customer service. Brent went above and beyond in helping me get my car fixed under warranty. Highly recommend. OLD: Horrible business. They do not stand behind their cars. I bought a 2016 Ford Escape with under 31,000 miles in several months ago and less than 2 months after I bought it started randomly stalling. When it stalls I can't go past 1.5 RPMs. I've had to pull over on the interstate because of it! When I took it in for repair they refused to help me out and wanted over $700! to fix it even though I just bought it. Do NOT buy your next car here. Take your business elsewhere and go to dealer that will actually stand behind what they sell. More
by EricHarshbarger
Employees Worked With
Brent
November 17, 2019
The most amazing sales team. They treat you like you matter. They listen and helped me not once but twice. You will not be disappointed. matter. They listen and helped me not once but twice. You will not be disappointed. More
by Christie
October 13, 2019
I Bought a Car I purchased it on Monday, and as of Thursday, it still runs. Tyler seemed like a good dude. The place has a Pac Man cabinet. I purchased it on Monday, and as of Thursday, it still runs. Tyler seemed like a good dude. The place has a Pac Man cabinet. More
by YEP
Employees Worked With
October 12, 2019
Excellent Service We want to thank Brent Summers, Chad Raschella, and others in the service department for the great experience we had at Toothman Ford recently. They s We want to thank Brent Summers, Chad Raschella, and others in the service department for the great experience we had at Toothman Ford recently. They scheduled the repair work for a day and time that fit in with our work schedules. There were several things wrong with our Ford Edge and they repaired or replaced parts to make our vehicle like new again. They even put a new inspection sticker on, which saved us from having to make another appointment before the end of the month. That was a pleasant surprise. And, the bumper-to-bumper warranty saved us a lot of money. Many thanks for treating us like family! Sincerely, Ed & Sharon Lanham More
by ESLanham
Employees Worked With
Brent Summers, Chad Raschella, anyone else who serviced our vehicle.
September 26, 2019
Was very good. They were friendly, patient, costly competitive, and I like the life time warranty. after we drove away we noticed a flaw in the windshield and they a They were friendly, patient, costly competitive, and I like the life time warranty. after we drove away we noticed a flaw in the windshield and they agreed right away to correct this. More
by Jon Hunter
September 18, 2019
New Escape Went to look at a used car. Salesman Tyler was helping us and mentioned the new cars in stock. After going over the options I decided to go for the ne Went to look at a used car. Salesman Tyler was helping us and mentioned the new cars in stock. After going over the options I decided to go for the new car. All the staff was friendly and helpful. Overall great experience. Will definitely look there first whenever I’m in the market for a car. More
by Dan c
September 18, 2019
Horrible service deparmtnet Worst service department I have ever dealt with. Car broke down, from out of state and was left stranded with no way home and would not give me a re Worst service department I have ever dealt with. Car broke down, from out of state and was left stranded with no way home and would not give me a rental or loaner and it was going to be at least two weeks before my car would be ready to be picked up Had to have family come get me to take me home and the service department was no help whatsoever. Would not even call or answer the phone!!! More
by Biffle
Employees Worked With
Brent
September 03, 2019
it was effortless, I’m very satisfied Went there , gave them a price I wanted to spend, they gave me several different cars to choose from and they were all at least $1,500 below KBB, and Went there , gave them a price I wanted to spend, they gave me several different cars to choose from and they were all at least $1,500 below KBB, and a lifetime warranty on the motor and complete drive train, when I need another I will go to Toothman Ford in Grafton WV, it was a great experience , Justin Newlon went way beyond anything he had to do for a customer. Thanks guys Ray,, More
by RayRay
Employees Worked With
July 20, 2019
Fabulous Experience 🌟🌟 The sales people at Toothman Ford are truly a cut above the rest!!! Justin Newlon is definitely our favorite man to make deals with!! We loved the ser The sales people at Toothman Ford are truly a cut above the rest!!! Justin Newlon is definitely our favorite man to make deals with!! We loved the service & quality we received. Everyone we came in contact with was professional, helpful, and so very courteous! The deal Toothman Ford offered on the 2016 Jeep Compass we purchased was better than anything we found Anywhere!!! We highly recommend checking out Toothman Ford....this was our first time & we can guarantee it won't be our last 💖💖 More
by Brian & Cathy
