Toothman Ford

Great experience Sam looked until he found exactly what we wanted! We appreciate his hard work and attention to detail! I couldn't be happier with the purchase of our Sam looked until he found exactly what we wanted! We appreciate his hard work and attention to detail! I couldn't be happier with the purchase of our first brand new vehicle. We have been buying vehicles at Toothman since 2013. More

Selling wrecked autos, they used autocheck instead of carfax Toothman for sold me a wrecked Nissan Frontier. (13k miles at purchase) I didn’t find this out until I attemeped to trade it for something bigger, Toothman for sold me a wrecked Nissan Frontier. (13k miles at purchase) I didn’t find this out until I attemeped to trade it for something bigger, it came up on Carfax that it had been wrecked and restored. I had it ran on both Carfax and Autocheck. Autocheck shows it’s clean, and CarFax shows its been wrecked and restored. Makes me wonder how they keep the prices so low at toothman ford. If it because they buy wrecked vehicles and don’t disclose it? I contacted toothman for about this because I feel that I’ve been ripped off. I wanted them to at least give me low trade for the truck since they sold me the wrecked vehicle, they came close @ 17k (trade in without wreck books for 17,700$) and offered me a decent truck similar to the one I was going to trade for at another dealership (in another state). I told them if they would add the 500$ remote start and to make up for what I’m losing in trade in price I would do it, even though the one I Originally wanted had many more options for the same 31k price tag and similar mileage. All that I want from them is to right a wrong. I didn’t think that my terms were outrageous. So I was sold and overpriced wrecked vehicle and then had to take a loss for it at trade in because it was wrecked. So as far as I’m concerned toothman for owes me approximately 5,000$ in lost equity! I will be sending this letter to every media source I can so no one else is ripped off. If you do choose to buy from them remember to have them run both carfax and autocheck! I hope this helps someone, Shane Reed More

Sam's Special Car shopping? Go see Sam at Toothman Ford-----great to deal with! Service department is excellent also, coffee, tv, comfy chairs, charging stations. Car shopping? Go see Sam at Toothman Ford-----great to deal with! Service department is excellent also, coffee, tv, comfy chairs, charging stations. What more could you want? More

Finally a dealer that takes care of you! I came in this morning hoping I’d be leaving in a Ford truck and thanks to the wonderful people at Toothman I am! Great place to come and find your ne I came in this morning hoping I’d be leaving in a Ford truck and thanks to the wonderful people at Toothman I am! Great place to come and find your next vehicle! More

New truck sale Keith was a Very helpful salesman. Helped me find a truck that fit my needs. Very good experience. I would recommend to friends and family. Keith was a Very helpful salesman. Helped me find a truck that fit my needs. Very good experience. I would recommend to friends and family. More

5 Star service! Justin Newlon and the whole staff at Toothman Ford in Grafton, WV was AWESOME!! Patient, kind and very helpful! Will continue to do business with the Justin Newlon and the whole staff at Toothman Ford in Grafton, WV was AWESOME!! Patient, kind and very helpful! Will continue to do business with them! More

Satisfaction Tooth man Ford has went above and beyond to make my purchase satisfactory to me,and I am very pleased with my experience. Will be back!! Tooth man Ford has went above and beyond to make my purchase satisfactory to me,and I am very pleased with my experience. Will be back!! More

A terribly long drive a complete waste of time We talked back and forth with the dealership about a Chevy Equinox that we liked and were ready to buy. BEING Labor Day weekend we let them know that We talked back and forth with the dealership about a Chevy Equinox that we liked and were ready to buy. BEING Labor Day weekend we let them know that we could not make the drive from Elkins. We asked if we could reserve or put a deposit down on it an were told no. We got up early to make the ridiculous drive to get this car. We arrive and the car is sitting out front. We thought wow they knew we were coming ,which they did, but to our surprise when we said we were here for the Equinox, we were told that someone had put a deposit on it (which we were told we could not do) and it was sold. It is the dealerships right to sell a car, but person we were talking to knew we were coming. It would have been nice to receive a call when the was no longer available, considering they had no problem get a hold of us when the car was available. To add insult to injury, while we there, we got to see the car we drove there to buy drive off. I know there are people who like Toothman Ford but after this experience we won't be back, nor will we recommend them to anyone. A day later the car is still on the web site, so if the depositor fell threw they turned away a sure sale. The salesman (and I use that term lightly) did not even recommend another car. Truly a wasted day. More

No push. Good prices. I went down looking for a decent used truck with lower mileage. Found what I wanted with no hassle or haggling and got out the door fairly quickly. Al I went down looking for a decent used truck with lower mileage. Found what I wanted with no hassle or haggling and got out the door fairly quickly. All in all, a good experience so far. More

Awesome people Came all the way from Gilmer county and was well worth the drive. Service was excellent. Will do the long drive again anytime. Excellent service. High Came all the way from Gilmer county and was well worth the drive. Service was excellent. Will do the long drive again anytime. Excellent service. Highly recommend. More