Toothman Ford

Awesome experience with Justin. Highly recommended! Very friendly and helpful in answeing all of my questions. Top notch service and will definitely be back again! Very friendly and helpful in answeing all of my questions. Top notch service and will definitely be back again! More

Bad Experience , Used Truck sale Drove in from out of town, made appointment ahead of time, had call to confirm we were still coming night prior, and morning of appointment. Arrived Drove in from out of town, made appointment ahead of time, had call to confirm we were still coming night prior, and morning of appointment. Arrived and inspected the truck thoroughly and test drove it, discovered a couple of mechanical issues. One being exhaust manifold issue. As soon as this fault was mentioned to the sales guy and sales manager, they then acknowledged the issue and claimed that the truck was due in for service the next week.. repair is an 8 hour job. but yet it was for sale and they knew I came from 7 hours away. Would have been a known issue. This dealership clearly did not want to sell to us after this issue was discovered...hoping an out of town buyer would be a yes buyer and therefore do not disclose facts in the hope a buyer will accept sub par vehicle... ask all questions up front.... also surface rust over sprayed during detailing too.... More

Wonderful Took my truck in for a recall and to get a vent replaced . Was thinking I would be there all day . They had my truck done in no time at all. And I lov Took my truck in for a recall and to get a vent replaced . Was thinking I would be there all day . They had my truck done in no time at all. And I love that about them. Thank you all at Toothman Ford for the quality service! See you soon More

Great experience Sam looked until he found exactly what we wanted! We appreciate his hard work and attention to detail! I couldn't be happier with the purchase of our Sam looked until he found exactly what we wanted! We appreciate his hard work and attention to detail! I couldn't be happier with the purchase of our first brand new vehicle. We have been buying vehicles at Toothman since 2013. More

Selling wrecked autos, they used autocheck instead of carfax Toothman for sold me a wrecked Nissan Frontier. (13k miles at purchase) I didn’t find this out until I attemeped to trade it for something bigger, Toothman for sold me a wrecked Nissan Frontier. (13k miles at purchase) I didn’t find this out until I attemeped to trade it for something bigger, it came up on Carfax that it had been wrecked and restored. I had it ran on both Carfax and Autocheck. Autocheck shows it’s clean, and CarFax shows its been wrecked and restored. Makes me wonder how they keep the prices so low at toothman ford. If it because they buy wrecked vehicles and don’t disclose it? I contacted toothman for about this because I feel that I’ve been ripped off. I wanted them to at least give me low trade for the truck since they sold me the wrecked vehicle, they came close @ 17k (trade in without wreck books for 17,700$) and offered me a decent truck similar to the one I was going to trade for at another dealership (in another state). I told them if they would add the 500$ remote start and to make up for what I’m losing in trade in price I would do it, even though the one I Originally wanted had many more options for the same 31k price tag and similar mileage. All that I want from them is to right a wrong. I didn’t think that my terms were outrageous. So I was sold and overpriced wrecked vehicle and then had to take a loss for it at trade in because it was wrecked. So as far as I’m concerned toothman for owes me approximately 5,000$ in lost equity! I will be sending this letter to every media source I can so no one else is ripped off. If you do choose to buy from them remember to have them run both carfax and autocheck! I hope this helps someone, Shane Reed More

Sam's Special Car shopping? Go see Sam at Toothman Ford-----great to deal with! Service department is excellent also, coffee, tv, comfy chairs, charging stations. Car shopping? Go see Sam at Toothman Ford-----great to deal with! Service department is excellent also, coffee, tv, comfy chairs, charging stations. What more could you want? More

Finally a dealer that takes care of you! I came in this morning hoping I’d be leaving in a Ford truck and thanks to the wonderful people at Toothman I am! Great place to come and find your ne I came in this morning hoping I’d be leaving in a Ford truck and thanks to the wonderful people at Toothman I am! Great place to come and find your next vehicle! More

New truck sale Keith was a Very helpful salesman. Helped me find a truck that fit my needs. Very good experience. I would recommend to friends and family. Keith was a Very helpful salesman. Helped me find a truck that fit my needs. Very good experience. I would recommend to friends and family. More

5 Star service! Justin Newlon and the whole staff at Toothman Ford in Grafton, WV was AWESOME!! Patient, kind and very helpful! Will continue to do business with the Justin Newlon and the whole staff at Toothman Ford in Grafton, WV was AWESOME!! Patient, kind and very helpful! Will continue to do business with them! More

Satisfaction Tooth man Ford has went above and beyond to make my purchase satisfactory to me,and I am very pleased with my experience. Will be back!! Tooth man Ford has went above and beyond to make my purchase satisfactory to me,and I am very pleased with my experience. Will be back!! More