Toothman Ford
Grafton, WV
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Was looking at their online inventory, and then I saw a post by one of their salesmen online, Jonathan. Goes by spittinbarssellincars on Facebook. He's standing in front of one their trucks and the caption post by one of their salesmen online, Jonathan. Goes by spittinbarssellincars on Facebook. He's standing in front of one their trucks and the caption reads: "what are you going to do when all these $1000/m payments get repo'd?" and the next slide is him walking toward the camera with a smug look and a wave of the hand "buy them back at a repo auction and sell them on the used lot twice" #sellthesamecartwice This appears to be a shocking admission of the blatantly abusive attitude held by this dealership towards its customers. Absolutely disgusting. No wonder they don't have a Google Review board, it would be in the absolute tank. Find another dealership, one that at least pretends to give a xxxx about you as a customer. More
It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend a not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions. More
Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future! I will be making all of my new vehicle purchases from Toothman Ford in the future! More
He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding We also love the vehicle that we purchased. Service was outstanding More
I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ev dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them! More
Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too! pushy! Surprised us with an excellent rate too! More
Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford. More
Horrible experience, horrible jeep, and horrible service. Purchased it in September, few days later it overheated and the engine light came on. I took it back and they said there was nothing wrong and insist Purchased it in September, few days later it overheated and the engine light came on. I took it back and they said there was nothing wrong and insisted I took it home. Few days later it’s overheating again. Had to have it towed in which they did not pay for not to mention I live an hour away. They still said nothing was wrong and tried to get me to take it home again. I refused to take it home since obviously something was definitely wrong, after 2 weeks of having it they finally said it needed a motor. They said they didn’t have a loaner for me to drive at the time so I had to pay and rent my own car until they got one in. That took 2 weeks. Once I got the loaner it was in horrible shape and definitely not safe with brake issues. Two months I finally got it. I had only driven it for one week total. So that was November 2nd, yesterday it broke down on me with several lights on. I took it to my local garage and had it repaired so I didnt have to go there again and them keep it forever. Now today 2 lights came on and here we are. 5 months and 4 different visits for repairs. Not dependable at all. I will never buy there again and would not recommend them to anyone. More
I was treated like family when I got there and was helped quickly. I love my new car. quickly. I love my new car. More








