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Tooele Motor Company
Tooele, UT
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414 Reviews of Tooele Motor Company
No doubt best dealer in the salt lake city and tooele are. I worked with Steve Martinez a great person. Went out of his way to make our buying experience a a great experience. Everyone there are first class p I worked with Steve Martinez a great person. Went out of his way to make our buying experience a a great experience. Everyone there are first class people. Without a doubt I would return to this dealer ship. Thanks for the great experience. More
Awesome Accessory Dept. Manager Jerami Ferris I came into the parts department with a very frustrating problem with a 2000 Ford Ranger. Our key quit working. Jerami took the time to research the I came into the parts department with a very frustrating problem with a 2000 Ford Ranger. Our key quit working. Jerami took the time to research the truck and find a solution. He was also very honest and extremely knowledgeable. It was very close to closing time but Jerami took his time and stayed later to accommodate me and my problem. I felt that Jerami went over and above to help me out. We need more people like him in customer service positions. More
Great parts Manager! I stopped in close to closing time to get, what I had hoped, the battery changed in my key fob. Jerami knew exactly what I needed. Told a few jokes, g I stopped in close to closing time to get, what I had hoped, the battery changed in my key fob. Jerami knew exactly what I needed. Told a few jokes, got the "RIGHT" one, showed me how to remove the old one and installed the new one with ease. An other joke and I was on my way home having a better day then when I got there. THANKS Jerami! More
Great and friendly people We have been to many dealerships in the past and in one case was treated very negativity. Our son bought a ram a month earlier this month and because We have been to many dealerships in the past and in one case was treated very negativity. Our son bought a ram a month earlier this month and because of his experience we you out... More
quick key cut in a pinch. I locked my key in the truck accrued from Performance auto mall. Luckily I had my drivers license with me and a former with the vin# and my name Jeram I locked my key in the truck accrued from Performance auto mall. Luckily I had my drivers license with me and a former with the vin# and my name Jerami Ferris had me on my way in 30 min. More
George Bromley took matters into his own hands. I purchased a 2013 Ford Explorer from Larry H. Miller in Sandy just to find out shortly after that it had a recall. The recall is for a faulty fuel m I purchased a 2013 Ford Explorer from Larry H. Miller in Sandy just to find out shortly after that it had a recall. The recall is for a faulty fuel module which requires a days worth of work (or in my case, an overnighter since Performance Tooele didn't have the part in stock). This was quite stressful as I desperately needed a car for the following day in order to get to work. After George Bromley, the Shuttle Driver, picked me up for the 4th time, I expressed my frustrations about needing a car while mine was in the shop. I told him that the service manager at Larry H. Miller had offered to drive a loaner to my house in Tooele and swap out my Explorer just to have it fixed by the following evening. George quickly asked "well what if we could get you a loaner?" Well hot xxxx! I thought, that is EXACTLY the kind of offer I was looking for from my local Ford dealership!! After we arrived at the dealership George swooped in to talk to Ed (the service manager?) and within 5 minutes I had the keys to a loaner! And it had a full tank of gas! They took my Explorer and told me it would be ready the following evening. Now, I truly hope the rest of my experience is just as great as this one had been. Thank you George for making this right. This is the kind of service EVERY BUSINESS in Tooele should have. More
Service Department - Jerami Ferris Many thanks to Jerami for being patient and understanding while helping me with my parts problem. He was helpful in getting my parts ordered, and havi Many thanks to Jerami for being patient and understanding while helping me with my parts problem. He was helpful in getting my parts ordered, and having them arrive at the dealership in a timely manner for pick-up. He answered all my questions, and was most helpful when it came to getting the keys cut to for my vehicle. Many thanks Jerami for a pleasant experience and easy purchase. More
It was a great experiance the sales man at performance Automall were a pleasure to work with thay made it so easy with the purchase of are new buick they were happy and friendl the sales man at performance Automall were a pleasure to work with thay made it so easy with the purchase of are new buick they were happy and friendly. I would definitely recommend them to everyone I know. ill go back to by my next car. More
Our experience in purchasing a vehicle. We were taken great care of and everything was done to meet our satisfaction including the payment arrangements. George Ripsom was very helpful in f We were taken great care of and everything was done to meet our satisfaction including the payment arrangements. George Ripsom was very helpful in finding the information that we requested before we even came in to look at any vehicles. He was very apologetic when there was a delay in getting a second made and we had to bring it back. We will recommend them to our friends and family who might be interested in a car in the future. Thanks. More
Horrible The service department is just horrible, horrible, horrible. Did I mention they are horrible. I own 3 fords and maintain 2 ford work vehicles. I have The service department is just horrible, horrible, horrible. Did I mention they are horrible. I own 3 fords and maintain 2 ford work vehicles. I have been dealing with them for over 2 years. I quite taking my personal vehicles to them after the first oil change! Unfortunately I still have to take the work vehicles to them. The window switch went out on my new f150. I had a yard of dirt I had to unload out of the back, and the window wouldn't roll up. Since it was looking like rain I needed to get this taken care of quickly. I stopped in only because I was in a pinch. They told me I would have to leave it for 1-2 days to get it looked at. Trust me. Its worth the drive to salt lake to find a real dealership. I'm not doing this rating on a one time experience. I simply don't think its worth my time to list them all. On a positive note the Chevy service department is on point. More