Tony Volkswagen

In January, I was called to get safety inspection at Tony VW but when I got there, they said I wasn't supposed to be there. In March during my vacation, I set one day to get my car checked out (visor, screec VW but when I got there, they said I wasn't supposed to be there. In March during my vacation, I set one day to get my car checked out (visor, screeching sound, and stalling). When I got to Tony VW, I was told the moment I got there that they don't service those things because they don't have the device to see what's wrong. I started calling jeep companies to get an appointment. Then because they all seemed weeks away, I asked to speak to manager. I waited almost two hours and I was very upset because I didn't and don't have too much free time. Damon told me that workers don't look at who's coming in until the day before. I wish they look at it when they first knew of it since tony honda did speak to tony VW mechanics about it. I feel this could've been prevented earlier. However, as of yesterday, my visor was fixed by windward dodge and they got me a rental car for next week when they fix my alternator. I did get upset because when they told me they didn't have a device to check the problems, I feel they didn't thoroughly check it out before I bought the jeep too. The jeep was jerking from the first week but we all thought it was part of the energy saving device. I'm happier now that I don't need to worry about my visor falling. More

With Jon Nishimura, we had the most pleasant car buying experience ever. Few years ago Jon helped us purchase a VW CC and then earlier this year he helped us move into a VW Tiguan. Jon was thoughtful, list experience ever. Few years ago Jon helped us purchase a VW CC and then earlier this year he helped us move into a VW Tiguan. Jon was thoughtful, listened carefully to what features we wanted in our next car, and proceeded to show us our options. He is very knowledgeable about the cars he sells and was quick to identify the differences between the different models and makes. He made the whole process so easy and fast for us. We were so impressed that when we wanted to buy our second car we went back to Jon. He showed us some of the Nissans (we did not want a second VW) he sells but, when he saw how I had done all my research on a Honda Fit, rather than talking me out of the Honda (which he does not sell), he walked me over to the Tony Honda dealer and introduced me to a Honda salesperson. I much appreciate Jon recognizing what we needed in a second car and being so straight forward and respectful our time. Big Mahalo to Jon. For sure, call ahead and take an appointment with Jon when you want to buy a car from this dealer! More

Great Service. Aaron Chan is the person you want to schedule your VW service with. We are a VW family - now on our 5th VW and we have been servicing our VW at Tony VW for about 20 years now. Aaron has schedule your VW service with. We are a VW family - now on our 5th VW and we have been servicing our VW at Tony VW for about 20 years now. Aaron has been helping us with our servicing for nearly 8 years now. He is the best!! He is very pleasant to work with. More importantly he is thorough and meticulous with the checklist of things that need to be serviced. If we are unable to get everything done on the checklist then he has also helped us prioritize the list. He will always call on time to remind us of any ordered parts that have come in and need to be replaced. When we were a one-car family he always accommodated us so we did not have to wait that long to service the car. Big Mahalo to Aaron! More

I am thankful for Francis Hoang and the manager. They were all nice and helpful. The service was great. They were very understanding and helped us get the car we wanted! (: were all nice and helpful. The service was great. They were very understanding and helped us get the car we wanted! (: More

Excellent services. Providing us useful information. Francis, Misty, Scott do a excellent job. I am so happy to buy the vw here. Ha ha ha. Please ask to see them. Francis, Misty, Scott do a excellent job. I am so happy to buy the vw here. Ha ha ha. Please ask to see them. More

Getting my new Jetta in 2021 was the most seamless, least troublesome experience in my 30 years of car-buying. Scott Speizer is the best. troublesome experience in my 30 years of car-buying. Scott Speizer is the best. More

AARON CHAN Thank You !!..... i am not a '' dealer '' service $$ kinda guy, but i own a 2008 R32 limited/collectors kine car. i needed some suspension work and figured ''let the pros do it'' (so i no b service $$ kinda guy, but i own a 2008 R32 limited/collectors kine car. i needed some suspension work and figured ''let the pros do it'' (so i no break my knuckles & get dirty again) Since the moment i walked up to the service center door i was greeted with confidence & courtesy . Team member Aaron Chan was pleasant , not pushy nor made me feel ''out for my $" i was overwhelmed by how thorough they were with their ''check list'' common with their service Now that my R32 has a history with Tony Volkswagen i will continue to have my awesome 08'VW serviced with them !! i am a very Satisfied customer. Big Mahalo's to Tommy C. for his advise to trust the professionals. More

Due to military reason, my husband and I recently moved to the beautiful island of Oahu. As we have always service our Volkswagen at our favorite dealership in Arizona, we were a bit nervous before coming to the beautiful island of Oahu. As we have always service our Volkswagen at our favorite dealership in Arizona, we were a bit nervous before coming to Tony Volkswagen. However, Aaron (our service advisor) was very friendly, and was quick to assist us. Thank you for servicing our vehicle. More

Alissa was awesome! The buying process was straight to the point fast and easy. She worked hard to get me a great price on my new 2020 Tiguan SEL. the point fast and easy. She worked hard to get me a great price on my new 2020 Tiguan SEL. More

Francis was very friendly and so patient with all of my questions, he also took the time out to explain all of the technology of the car. questions, he also took the time out to explain all of the technology of the car. More