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Tony Serra Highland Nissan

Highland Charter Twp, MI

4.9
109 Reviews

2530 E Highland Rd

Highland Charter Twp, MI

48356

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Showing 109 reviews

September 24, 2025

Dealership damaged my windshield during an oil change, denied responsibility, accused another dealer of the damage, and then lied stating said dealership admitted to him they were responsible for the dama More

by fossan20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager Paul Soave
Sep 28, 2025 -

Tony Serra Highland Nissan responded

Fossan20, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (248) 887-8900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 23, 2025

Logan was great! He answered every question I had and if he didn’t know the answer, he made sure he asked someone who did. He did a great job of explaining the feat More

by Velma D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, Logan Krettlen
Sep 28, 2025 -

Tony Serra Highland Nissan responded

Hi Velma D, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2025

Dave is a great salesman he informed me about all I needed to know about my purchase and made the purchase process very easy. More

by rando777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, David Carpio
Sep 24, 2025 -

Tony Serra Highland Nissan responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Jenny C and Cal took care of me through the purchase of my new Nissan. Questions that arose through the sale were addressed and the dealership followed through with their end of the sale. More

by cgotham1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, Jenny Cromwell
Sep 17, 2025 -

Tony Serra Highland Nissan responded

Cgotham1, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

September 15, 2025

Good service, nice sales people who are straight to the point and honest-greatly recommend. More

by benbaker122908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Krettlen
Sep 17, 2025 -

Tony Serra Highland Nissan responded

Benbaker122908, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2025

Cal and David always take care of us! Over exceeded my expectations! We will be back! More

by Mohamed.kola91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, David Carpio
Sep 11, 2025 -

Tony Serra Highland Nissan responded

Mohamed.kola91, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! We do hope we can be of assistance in the future. Take care!

September 09, 2025

Cal is the absolute best! I keep coming back for myself and my family. You will never be disappointed! More

by Wmstf2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, David Carpio
Sep 11, 2025 -

Tony Serra Highland Nissan responded

We appreciate your positive review about your recent experience with us! Wmstf2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan.

September 07, 2025

David and Cal are the greatest guys around! I will definitely recommend them! Thanks guys! More

by lynne011061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, David Carpio
Sep 09, 2025 -

Tony Serra Highland Nissan responded

Hi Lynne011061, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2025

Cal was very thorough, direct and friendly! Logan was polite and helpful. Very pleased with the entire experience More

by ttorilachels79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Pusta, Logan Krettlen
Sep 07, 2025 -

Tony Serra Highland Nissan responded

Ttorilachels79, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2025

Excellent experience purchasing our new vehicle. Sales person Jenny made everything super easy and listened to all of our concerns. More

by travy_poo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Cromwell
Aug 27, 2025 -

Tony Serra Highland Nissan responded

Travy_poo, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tony Serra Nissan!

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