Tony Honda

They provided awesome customer service and answered all our questions!!! They were Great!!! Helped us get the best pricing and affordability for my daughter. Thank you! our questions!!! They were Great!!! Helped us get the best pricing and affordability for my daughter. Thank you! More

Very great service. Very friendly. Also really helpful. I appreciated everyone that helped me with my car, they made it really easier for me to get. appreciated everyone that helped me with my car, they made it really easier for me to get. More

Sean is always always on point! I went on oct 31, 2020 and my son went on nov 7,2020. Sean gave GREAT customer service both times! Always honest and knowledgeable with us on previous visit as well! and my son went on nov 7,2020. Sean gave GREAT customer service both times! Always honest and knowledgeable with us on previous visit as well! More

Wes at Tony Honda helped me to get the best trade-in for my vehicle, was super helpful with the transfer paperwork and great to work with! Highly recommend his service. my vehicle, was super helpful with the transfer paperwork and great to work with! Highly recommend his service. More

Kris was extremely helpful and speedy throughout the entire process and made sure to explain the ins and outs to us. I hope that his dedication to the job is recognized as this was a much more pleasant entire process and made sure to explain the ins and outs to us. I hope that his dedication to the job is recognized as this was a much more pleasant experience than past interactions with other dealers. More

Really good service fast very consistent and helpful worked with me helped me get the best deal I could get and I’m very happy with my investment worked with me helped me get the best deal I could get and I’m very happy with my investment More

I recommend getting full diagnostics elsewhere before u actually sign off on a car here. I got a car here 6 months back and the first day i sat in it i heard a noise and brought it back to the dealership f actually sign off on a car here. I got a car here 6 months back and the first day i sat in it i heard a noise and brought it back to the dealership for them to check it out. (I had not signed on the car yet because my deal took a week) they said they found nothing wrong and instead found another broken part on the car and fixed that. Okay...me trusting them i let the noise go because maybe it is nothing....fast forward to now. My engine light came on and Tony’s couldn’t get me in so i took it to pearl city auto works....Which was super fast with diagnostics. They fixed the issue which was the thermometer was broken but he brought to my attention that there’s a noise under my hood (THE SAME NOISE I BROUGHT UP TO TONYS) and says my lifters in the engine are going bad and that it’s a 3000 job and he could fix it BUT I should take it back to them. I did...even tho they missed this or simply just didn’t tell me when i brought it to them the first week i had my car...regardless of ALL OF THAT. They still want to say it’s at our expense and it’s sold as is. YES it’s sold as is..but you guys completely dropped the ball and either didn’t find the issue and said there was nothing wrong or simply DIDNT tell me the ENGINE WAS GOING BAD. Because obviously i wouldn’t have bought this car if they told me there were engine issues. I’ll never do business here again. And I’m actually looking for a second car. I came to this dealership because of your good ratings and being a big dealership here in hawaii. If i wanted to get a car that was falling apart i could’ve went to any dealership on the side of the road. So just because the cars are shiny on the outside doesn’t mean they are reliable. I’ll never do business here again. And ALWAYS GET DIAGNOSTICS ON CARS BEFORE BUYING THEM! And make the dealership fix it because they shouldn’t be selling crappy cars! The car i traded had zero issues at all. I’m regretting my whole experience with them. More

I am always amazed by their staff. I went in just to service my existing car which Wade S has been advising me since earlier this year. He is very knowledge, friendly and very understanding. I would als service my existing car which Wade S has been advising me since earlier this year. He is very knowledge, friendly and very understanding. I would also like to shout out to Josh L as he also helped me previously. Combined with their empathy, and work habits, they are an assist in the servicing department. They are easy to talk to and don’t shy away with any thing they think you need serviced with your vehicle. Going back to the review, I was just there to service my car but I ended up buying a new one on the fly. I was receiving an email with their promotion in October and just said I would just check it out since I was there. In the sales department, Miles I, helped me picked out a used car. He is very knowledgeable about cars (engine, paint, mileage, etc). I really appreciate the effort, and time he went throughly with my budget as well as model and make with the cars that I was interested in. He is along with Scott K, and Scott M in the sales department went above and beyond through the questions and concerns that I had while shopping there. I am very pleased with their sales team as well as their service team. Whenever I need to go in for service or sales, I hope to see all of them. You can’t go wrong with them, so ask for them! More

Great service, very nice and friendly, took care of my needs and left with what I wanted. Would come back again for future purchases, etc. needs and left with what I wanted. Would come back again for future purchases, etc. More

Dealership is clean and the employees are very courteous. They go out of their way to help you such as who are you needing to speak to, offering water or coffee, and then following up if they see you somehow They go out of their way to help you such as who are you needing to speak to, offering water or coffee, and then following up if they see you somehow lost. More