Tony Honda

I need some answers. My wife dropped her car off for routine servicing and was told it be done “within a few hours”. There was no call or text, although apparently kurtis (manager) has stated jayce (ser routine servicing and was told it be done “within a few hours”. There was no call or text, although apparently kurtis (manager) has stated jayce (service rep) did everything he was supposed to, thus insinuating that my wife was a liar. After multiple calls to the dealership, both the sales manager “mike” and operator “Barbara” was very helpful in trying to get a hold of kurtis but were unsuccessful. Eventually kurtis called back, and my wife explained the situation and asked for her car back- she needs it for work and child care. She was told that the soonest her car can be delivered is noon on Monday. This is a nightmare. Where’s the accountability? Who can I talk to to remedy this situation? Is there someone on call or a general manager who can assist? More

I went to Tony Honda Waipio to purchase a new car. There was an issue and I was worried about how the situation would be handled. The salesman, Iven Cunanan did an excellent job communicating with the mana was an issue and I was worried about how the situation would be handled. The salesman, Iven Cunanan did an excellent job communicating with the manager, Michael West and ensured that I was completely satisfied with the outcome. Tony Honda staff, Justin, Valerie Arakaki. Royce Murai, Scott Matsuoka also helped with the purchase. I left feeling that I would highly recommend Tony Honda Waipio to my friends and family. Most of all, I will for sure be back to make another Honda purchase! Mahalo! More

My vehicle finally gave up on me at 21 years, so I came to Tony Honda to see what I could find. Staff was super helpful from beginning to end. They answered all my questions, let me check out as many optio to Tony Honda to see what I could find. Staff was super helpful from beginning to end. They answered all my questions, let me check out as many options as I wanted, found me the best rates, and helped me feel comfortable with my first dealership purchase. I have felt pressured by salespeople in the past, but never felt that way here. I started my car search with Ed and finished with Keli’i. Both were great to work with and I would recommend them to anyone. More

Kelii was there to take care of me and my family from beginning to end - even way past closing time. We ended up getting two new cars during our trip to "just look" because of his great service! beginning to end - even way past closing time. We ended up getting two new cars during our trip to "just look" because of his great service! More

We had a great experience at Tony Honda-with Andrew Lee! There was no pressure and we didnʻt feel rushed. Great experience and we love our new Ridgeline!! There was no pressure and we didnʻt feel rushed. Great experience and we love our new Ridgeline!! More

Excellent service experience! My car had been making this pronounced scratching noises coming from the tire well, I had no idea what was wrong and I wanted it fixed right away. So, I had contacted Sean Kikuc pronounced scratching noises coming from the tire well, I had no idea what was wrong and I wanted it fixed right away. So, I had contacted Sean Kikuchi and advised me to just bring my car down. Now, seeing as there were no open appointment slots available as well as being on a very busy Saturday morning. He was able to see me right away as soon as I drove in and instantly investigated the issue. Sean was amazing and moving forward, will continue to see him as my service advisor. Highly recommended service advisor. More

Kelii was great! He made the experience of buying a new car easy and quick! He knew all about the car we were interested in and helped us understand everything about the features. He really took care of us car easy and quick! He knew all about the car we were interested in and helped us understand everything about the features. He really took care of us. More

If I could give Ed ten stars I would! Definitely ask for him if you are shopping at Tony Honda. He helped me get the car I wanted for the price I wanted all while being super patient and professional. He we him if you are shopping at Tony Honda. He helped me get the car I wanted for the price I wanted all while being super patient and professional. He went over all the features of the car I was looking at and made sure to ask if I had any questions of my own. He was very friendly and knowledgeable. You will leave the lot feeling great about the experience and your new vehicle!! The other workers That helped were also very nice and didn’t pressure me to get anything I didn’t want. Thank you Ed and Tony Honda! More

Great service! Everything went quickly and got a good deal for my car. Kris was very friendly and made sure to get the deal that I wanted. deal for my car. Kris was very friendly and made sure to get the deal that I wanted. More

Had a great experience buying our first new car. Darlyn was super friendly, real, and patient as we decided what was going to work best for us! She worked with us and our budget until we found the perfect was super friendly, real, and patient as we decided what was going to work best for us! She worked with us and our budget until we found the perfect fit. She was also very responsive when we reached out with questions afterward. Highly recommend! More