Tony Honda Kona

Shayna provided outstanding service and went above and beyond to ensure the entire process was seamless. She is charismatic and efficient, warm yet professional. The team completed my car earlier than I e beyond to ensure the entire process was seamless. She is charismatic and efficient, warm yet professional. The team completed my car earlier than I expected and did a great job. Tony Honda will now be my go-to for car-maintenance. Thank you Shayna and team! More

This place is great. Offering the best service on the Island for our Honda Civic. Shayna gave us A1 customer service. Highly recommend. Offering the best service on the Island for our Honda Civic. Shayna gave us A1 customer service. Highly recommend. More

Amazing service from Shayna . From the minute I arrive I’m greeted with aloha sprit, she’s focused on how to better service my vehicle and my needs. While I’m waiting for my car S From the minute I arrive I’m greeted with aloha sprit, she’s focused on how to better service my vehicle and my needs. While I’m waiting for my car Shayna will ask me and others if we are ok and if we need anything. I’ve been to others dealerships on the island and no one cares like Shayna and staff. They return phone calls right away and don’t give you the run around. I definitely love Tony Honda we’re they know you by name . I will definitely show loyalty we’re it’s deserve. Big mahalo Shayna for all your hard work , I give you 10 stars ⭐️ . More

Have own a Honda since 2001 Accord, Civic, CRV, Ridgeline and an Odyssey Van all great vehicles. Brittany was the best, knowledgeable , sharp and understanding our needs. Pleasure to have helped Ridgeline and an Odyssey Van all great vehicles. Brittany was the best, knowledgeable , sharp and understanding our needs. Pleasure to have helped us get another Honda. More

WARNING ! ! I have been a customer with Honda for years! I brought my car in with a noise and shaking. I was told it was brakes, bushings etc. which I had done ! I have been a customer with Honda for years! I brought my car in with a noise and shaking. I was told it was brakes, bushings etc. which I had done about 9 months ago. Since then I have brought my element back several times and was sent home with the same noise. Finally this month they decided it was my bearings and the head of service dept would do the work himself (Jerrell) whom had to remove the wheel and brakes etc to do the bearing and he did not notice all of the rubber seals were leaking grease with the clamps hanging off of them. I went home again with a worse noise and Jerrell lied to the mgr said he told me about it when I picked it up! Sneaky wrote it on my report which I was the fool not to check it but I trusted the " head of the dept." His words when I picked it up were your Cherry all good! My son took the car back because I was afraid of the noise and the mgr. Kiko's response to my son was its her word against my head guy who has no bad reviews ( of course not no one knows who is working on their car) Long story short the noise was still there and the extra noise was a metal dust shield Jerrell bent which dug into my rotor. The mechanic I took it to did the work and said not only was it incompetent but down right dangerous. He said they pressed in the bearings with double tork and warped my new rotors! He found the ball joint not pressed in and much more as soon as he pulled the wheel. They had to replace bearings, ball joint, steering arm and all bushings were falling so everything Honda did I had to have redone. I loved the convenience and totally trusted this company and will never step foot in again!!! Wish I could show you the pictures of the damage but I guess Ive gone on long enough...I am not done! This will not happen to anyone else! More

We were so impressed with the fast &reliable service we got. Customer service was most excellent and accommodating for our needs😊 The care was polite and professional. thanks guys, will be back! got. Customer service was most excellent and accommodating for our needs😊 The care was polite and professional. thanks guys, will be back! More

About two owners ago, this was the best dealer I had ever dealt with. Incredible! Now, probable one of the worst. I practically had to beg them into a deal. Three weeks after, I am still waiting for a spare dealt with. Incredible! Now, probable one of the worst. I practically had to beg them into a deal. Three weeks after, I am still waiting for a spare key, A tire that I already paid for and a phone call from ANYONE who can tell me when I will receive these items. DO NOT DO BUSINESS WITH THIS DEALER. More