
Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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Chris and Richard were great! They were both fast and friendly, and worked with us explaining all of our options! Thanks for all your help on purchasing my new truck! friendly, and worked with us explaining all of our options! Thanks for all your help on purchasing my new truck! More
i walked in told them what i wanted randy gave me keys and said take it for a drive ill see u soon(loved that)Got back to the dealer and we made a great deal.They were very friendly and not pushy at all.. and said take it for a drive ill see u soon(loved that)Got back to the dealer and we made a great deal.They were very friendly and not pushy at all....ask for randy may he is great!!!!!!!! More
Anthony did a great job as our salesman. He was very knowledgable of the product, and quite capable of describing the operations concerning it. He has continued servicing us after the sale, addresing te knowledgable of the product, and quite capable of describing the operations concerning it. He has continued servicing us after the sale, addresing technical issues. That is always appreciated. Richard offered us a feeling of security and confidence in who we were dealing with. He allowed Anthony to do his job without advising or overseeing. As a manager I recognize that as being a very complimentary and sought after employee trait. Dirk (financing) was a straight up guy that just did his job efficiently and with accomodation to the customer. We share a similar humour. He should be retired. Service and work have yet to be experienced, but the bar has been set high. 2011 Ram 2500 SLT Jack & Roberta Schoenky Material Resources Inc. More
Price matched another dealers ad. Completely honest, hassle free. Made the car buying experience pressure free and pleasant. Great price. Brought out invoice and fully explained pricing. hassle free. Made the car buying experience pressure free and pleasant. Great price. Brought out invoice and fully explained pricing. More
Very easy process, and a great deal! We will be returning to look for any future cars. We were able to look around the lot without being bothered right away. Very professional staff. Working with Bob was gre to look for any future cars. We were able to look around the lot without being bothered right away. Very professional staff. Working with Bob was great. He made the whole process so easy! He even took a picture of me with my old car (I've had it for over 10 years...). All in all a great, and classy dealership. Made the process of buying our SUV enjoyable! More
Purchased a new Dodge Charger, was a good experience, not pressured. They met the price I wanted to pay and even got the car from another dealership to get me what I wanted. Several follow up calls to check pressured. They met the price I wanted to pay and even got the car from another dealership to get me what I wanted. Several follow up calls to check on my satisfaction after purchase as well, which was a nice unexpected thing considering this is the first dealership to do such a thing after I've purchased a new card from them. More
Ralph was very friendly and informative, and spent a lot of time with us. He gave us the information we needed to make a choice on which vehicle would be best for our needs. of time with us. He gave us the information we needed to make a choice on which vehicle would be best for our needs. More
Ralph was the first person we worked with here. His energetic and friendly demeanor impressed us immediately. On our way to another dealer we had briefly glimpsed on the road a small Dodge that really energetic and friendly demeanor impressed us immediately. On our way to another dealer we had briefly glimpsed on the road a small Dodge that really caught my eye (the vehicle we were going to buy would be "my" car, so it had to be something I really liked that could also accommodate my 6'5" husband, adult son and two grandkids routinely, and my elderly mother occassionally). The car I'd seen on the road turned out to be completely unsuitable, but while we were extricating ourselves from that car Ralph managed to bring over two other vehicles that captured the style and "feel" of the first car, but provided the interior space we needed and an impressive array of features. We made it clear that we loved one of the Journeys but price was an issue. We had to leave abruptly (grandchild 911), so Ralph could have written us off as "lookers only" but didn't. When we returned a couple of weekends later, he greeted us warmly and spent a lot of time assisting us. We left, saying we'd let him know in a day or two if we thought the Journey was a finalist. When we revisited the other dealer for a 2nd road test, we realised that the Journey had it beaten hands-down. Because we really loved everything about the Journey except the price (we're cash-only people), Ralph and his mgr, Jake, worked hard to get us every possible discount and rebate to get the price down to a figure we could manage. Then, because I was returning to the road after a 12-yr hiatus due to poor health and couldn't get a license driving test until the following day, we faced the unusual problem of needing to get 2 vehicles home with only 1 licensed driver. Though it was now after closing time, Ralph graciously offered to ride with me (making my driver's permit legal), all the way to the western edge of Forest Grove, with my husband following in his Ram Diesel truck, so we could park the truck and ferry a very tired Ralph back to Dick's Country Dodge where his own car was parked. He refused any gratuity for this great favor! About a week after purchasing the car, we got an invitation from the Service dept. staff to attend a new-buyer's clinic, explaining how to get the most out of the Service dept, the shuttle service available, which of our brochures were important to read closely, and making sure we understood the various warranties, even giving us lots of opportunities to ask any questions we might have had about our vehicles. NOW THAT'S CUSTOMER SERVICE! I can see why my husband still takes his truck there for oil changes and everything else, even though he's past his warranty periods. More
I had the BEST experience with this dealership. I called on Friday night right before they closed and spoke to Randy's assistant, Amanda. She was so friendly and gave me all of the information I asked for. on Friday night right before they closed and spoke to Randy's assistant, Amanda. She was so friendly and gave me all of the information I asked for. She didn't try to hide anything so I felt comfortable. She said she would let Randy know I was coming in the morning and he called first thing Saturday morning to make sure I had directions and knew how to get there. When I arrived, he already had the car pulled up front for me. We went around the entire car and he answered any questions I had. When I test drove it, he took me on back roads which helped me get a feel for how the car handled... instead of driving on the freeway. We were on a strict timeframe and he worked with us and made sure the process was complete, from the beginning to end in 2 and a half hours!!!! The finance guy, Dirk was hilarious and fun to work with and knew what he was talking about. The entire process was so relaxing (Not a word you think about when purchasing a car). I would recommend these guys to ANYONE in the market for a new or used car. More
I would like to thanks xxxxx country dodge for the great service, sales and knowledge when i purchased my 2011 Dodge Challenger. They made the car buying experience a fast friendly and memorable one. I wo service, sales and knowledge when i purchased my 2011 Dodge Challenger. They made the car buying experience a fast friendly and memorable one. I would especially like to thank Bob greg for helping me along the way. He was very instrumental into getting me into the car i wanted! I would recommend xxxxx country dodge to any one looking for a vehicle..... Thanks to everyone who helped me. Very happy, Todd More