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Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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I called the Costco Auto Program office to find a participating dealer of Dodge, Chrysler and Jeep autos. Based on my address they recommended Dick's Country Chrysler Dodge Jeep in Hillsboro. They ga participating dealer of Dodge, Chrysler and Jeep autos. Based on my address they recommended Dick's Country Chrysler Dodge Jeep in Hillsboro. They gave me 3 contact names representing Costco and Randy May was one of them. I found the dealership to have a wide selection of all 3 makes of vehicles. I got a hold of Randy, he treated me as if I was a family member and because it made me feel comfortable and right at home. I was surprised and taken aback by this man's empathy and caring. He walked me though the different cars and explained the pluses and minuses taking into consideration my financial availability. I drove a couple of cars and Pick-up trucks and found that it was the Pick-up that I wanted. And there it was: on the showroom floor: a bright shiny red 2011 Ram 1500 SLT Big Horn Crew Cab. I feel in love with the truck on first sight! I said "Randy, this is the one I have to buy. Will you help me make this happen?" He immediately jumped into action to get an appraisal on my Sonata Limited 2011 with only 2,950 miles or so. And he promised me he would do everything within his power to help me get the truck I loved so much! It was a tough go on the transaction. I'm retired on disability and have minimal income and no savings, just the Sonata and I was in negative equity for $8k +. So a deal to pay the truck was going to take some real effort on everyone's part. Randy told me not to worry, that they would make this deal happen somehow. I sat at his desk and waited anxiously while Randy would come over every now and then to reassure me that He felt this purchase would happen in the long run. I was asked to go to Richard’s office and go over some details that would help him to complete the deal. There was another gentleman whom was also working feverously to squeeze the price down to a viable number considering my low down payment and income. I went back to Randy’s desk and Randy’s offered me coffee and a cookie. The cookie hit the spot and I had some cold water instead of coffee. We talked about our families and the joy of children with the love they that fill your heart. Randy is a pretty sensitive fellow for a car salesman. A short time later I was called back into Richard’s office and he said that they had worked it out. The truck would be mine after signing the many documents involved with the transaction. They even have an electronic connection with Motor Vehicles so all the usual paperwork and the “plates” were available right there in the dealership! Yippee, hip hip hurray and all that, I got the 2011 Dodge Ram 1500 SLT Crew Cab and I forgot to mention it’s got a Hemi V-8 engine! This truck is loaded to the gills! The interior safety precautions, seating, 9 speaker Alpine radio with a free year of Sirius-XM, back up Camera and assistance and so much storage, it’s unbelievable how great this truck is. It’s been a week of not touching the ground. The Ram truck drives beautifully and is so comfortable that I want to stay in the truck with Daisy, my Bagel hy-bred doggie (she’s a registered Basset mother and Beagle father). I’ve been teaching her how to get into the truck, she wants jump right into the seat but it’s too high. She loves riding in a vehicle. And Randy asked me to bring her the next time I’ll be at the Dealership. Well, a great experience all around, I thank all the people there and especially Randy May. More
Patrick was very helpfull and great to work with.I would highly recommend Dick's County Dodge and especially Patrick Priest to do business with. highly recommend Dick's County Dodge and especially Patrick Priest to do business with. More
I would highly recommend this dealership. From the first time I contacted them via the internet to follow up phone conversations and ultimately our visit in person I felt a connection with each of their emp time I contacted them via the internet to follow up phone conversations and ultimately our visit in person I felt a connection with each of their employees. This is the second car we've purchased from Dick's....why? People shop with people! More
Chris was very amiable, listened to my questions and answered them to satisfaction. If he did not know the answer or did not have the authority to answer, he immediately brought the employee over who c answered them to satisfaction. If he did not know the answer or did not have the authority to answer, he immediately brought the employee over who could answer. He was very helpful. Since we came from a different state, he was efficient in his explanation of how to get out of town. Chris is very patient, a valuable asset in this line of work. More
I found exactly what I was looking for and was very satisfied with both my trade in and my purchase. My salesman, Jeremy, was very familiar with the product and helpful in assisting me with making what satisfied with both my trade in and my purchase. My salesman, Jeremy, was very familiar with the product and helpful in assisting me with making what amounts to my largest purchase ever. Thanks to all at Dick's Country Dodge! More
We returned to Dick's Country Chrysler Jeep Dodge because we had a positive experience buying a car there before as well as a positive experience in the service department. Working with Chris was like worki we had a positive experience buying a car there before as well as a positive experience in the service department. Working with Chris was like working with an old friend. He was friendly, easy going and did not pressure us in any way. When it came time to make a deal, the finance person we worked with was straight forward and we did not feel like we were being taken advantage of at all. We had the confusing situation of trading in two vehicles and it was handled nicely and we felt we got a fair deal and a good price on a new-to-us vehicle that we really like. These guys are great and we will definitely buy our next car from Chris! More
Chris and Richard were great! They were both fast and friendly, and worked with us explaining all of our options! Thanks for all your help on purchasing my new truck! friendly, and worked with us explaining all of our options! Thanks for all your help on purchasing my new truck! More
i walked in told them what i wanted randy gave me keys and said take it for a drive ill see u soon(loved that)Got back to the dealer and we made a great deal.They were very friendly and not pushy at all.. and said take it for a drive ill see u soon(loved that)Got back to the dealer and we made a great deal.They were very friendly and not pushy at all....ask for randy may he is great!!!!!!!! More
Anthony did a great job as our salesman. He was very knowledgable of the product, and quite capable of describing the operations concerning it. He has continued servicing us after the sale, addresing te knowledgable of the product, and quite capable of describing the operations concerning it. He has continued servicing us after the sale, addresing technical issues. That is always appreciated. Richard offered us a feeling of security and confidence in who we were dealing with. He allowed Anthony to do his job without advising or overseeing. As a manager I recognize that as being a very complimentary and sought after employee trait. Dirk (financing) was a straight up guy that just did his job efficiently and with accomodation to the customer. We share a similar humour. He should be retired. Service and work have yet to be experienced, but the bar has been set high. 2011 Ram 2500 SLT Jack & Roberta Schoenky Material Resources Inc. More
Price matched another dealers ad. Completely honest, hassle free. Made the car buying experience pressure free and pleasant. Great price. Brought out invoice and fully explained pricing. hassle free. Made the car buying experience pressure free and pleasant. Great price. Brought out invoice and fully explained pricing. More