
Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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all the folks at Dick's were very helpful and friendly. all the folks at Dick's were very helpful and friendly. jesse andersen was very nice and helpful. we did'nt feel pressured like we have been at oth all the folks at Dick's were very helpful and friendly. jesse andersen was very nice and helpful. we did'nt feel pressured like we have been at other car dealerships. i would recommend him to any of my friends that might be looking to buy a car. More
Randy was excellent! We had a grat experience tha smae type of experience we got when we dealt with Don Clark. Randy has certailnly filled Don's shoes well. We look forward to working with him again in th type of experience we got when we dealt with Don Clark. Randy has certailnly filled Don's shoes well. We look forward to working with him again in the future. More
I was looking to purchase a car to replace my 2005 Saturn VUE. I had looked at a couple of vehciles on line, and came into view those. One had sold, so that lefe me with one choice. It was for a 2007 Chrysle VUE. I had looked at a couple of vehciles on line, and came into view those. One had sold, so that lefe me with one choice. It was for a 2007 Chrysler Pacifica. I worked with Chris, who was totally professional throughout the entire process, I can't say enough good things about him. It was truly a pleasure dealing with him, and his follow up was more than expected. There were only two negative things that occurred, both of which were out of his control. One is that the price that I saw online had changed in the 24 hours from the time I saw the car untill I was able to see it. I asked if I could get if for the price I saw it at, and that was not possible. The second item is that I needed to have a handsfree bluetooth installed. There was $500 for that added to the price of the car, which I felt was inline for a factory unit. I had expressed to Chris that my current car had an after market one installed and I wasn't happy with it, both in sound quality and location. When it was installed in my car, I was surprised to find that not only was it not a factory unit, it was not even installed by them, but by a third party stereo place. The cost for that unit and installation was far below the $500 that I was charged in the price of the car (I called and verified that with the store). Had I known that is what was going to be done, I would have had taken the vehicle to the place I deal with, and had it installed, and saved the $500 plus interest that this one will cost me. I have had an overall good experience in this purchase. Unfortunately, when I think back on it, the first thing that will always come to mind it the excessive charge for the hands free device, and having it installed by a third party. I should have been told this up front that it would not be a Chysler option, and sadly that is what I am going to remember the most about this sale. More
New car shopping is far from my favorite activity due to high pressure sales. We did not get any of this here. They were friendly, knowledgeable and seemed to genuinely care that we not only got a car we high pressure sales. We did not get any of this here. They were friendly, knowledgeable and seemed to genuinely care that we not only got a car we liked, but one we could afford. There was no pressure to spend more than what we felt comfortable with. More
After stopping by to ask some questions and put together some information,Bob followed up with me by phone. We set up an appointment for the next week and put together a great deal that worked out great. some information,Bob followed up with me by phone. We set up an appointment for the next week and put together a great deal that worked out great. More
This was a great experience. Normally buying a vehicle is very stressful but not at this dealership. Randy took a personal interest in getting my vehicle in a timely manner. The paperwork was quick and dirt very stressful but not at this dealership. Randy took a personal interest in getting my vehicle in a timely manner. The paperwork was quick and dirty. I'am very happy with the vehicle and the dealer/ salesmen. More
Chris was amazing! The service and selections people at Dick's were hands down the best in the business. I would recommend your dealership to anyone looking at a Chrysler made vehicle. Dick's were hands down the best in the business. I would recommend your dealership to anyone looking at a Chrysler made vehicle. More
I didn't have the usual car buying experience which was a good thing. I found the truck I was interseted in on thier Website and filled out the online request and they contacted me very fast. I went in and l good thing. I found the truck I was interseted in on thier Website and filled out the online request and they contacted me very fast. I went in and looked at the truck and was pleases and Randy was great to work with. They worked with me to get the payment I wanted and walked out with a great used truck. My only complaint would be that on line the say apply for finance and I filled out everything on line but when it came time to finance I had to fill out everything again when I was there so it was pointless to fill out the on line finance forms. Not a big deal however the service shop guy Todd was also nice to meet and if you need an oil change Dick's is the best deal in town. Thanks everyone for my first painless vehicle buying experience. More
I found a used car online and went to the dealership at 7:30 pm. Randy had the car ready for viewing and a test drive even though they closed a 8. I purchased the car that evening and drove it home at 9:30 7:30 pm. Randy had the car ready for viewing and a test drive even though they closed a 8. I purchased the car that evening and drove it home at 9:30 pm. The next morning the car could not be driven. Randy arranged for the car to be towed from Vancouver back to the dealership. Approximately $3000 of additional work was completed at no cost. The original price was $5000. Randy and the people at Dick's could have spent that energy on a large-ticket client yet all times I was treated with respect and kindness. I was impressed and thankful for Randy's genuine concern and integrity. More