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Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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We were greeted by Daniel as soon as we arrived on lot, he took us right to the car that I was at the dealership looking at. Very knowledgeable about the vehicle, he talked with my wife about a car that s he took us right to the car that I was at the dealership looking at. Very knowledgeable about the vehicle, he talked with my wife about a car that she was looking at and let us take it for a test drive as well. Daniel is very friendly and just a pleasure to work with, I will recommend the dealership to friends and family that are looking for a vehicle. More
Found a truck I was interested in online at car gurus.com. Called up and spoke to Bob Bender. Drove down from Washington that weekend to their Hillsboro dealership. Truck was in great shape. Fresh gurus.com. Called up and spoke to Bob Bender. Drove down from Washington that weekend to their Hillsboro dealership. Truck was in great shape. Fresh service along with fixes they repaired. Drove the truck found tow/haul switch to be bad. They fixed it. I purchased the truck and on the way home the alternator died. I made it to Longview Wa where I swapped it out in the auto parts store parking lot. Called Bob to touch base about the ordeal. They cut me a check for the Alternator!! thank you Bob and company!! Great experience! I will keep you guys in mind and will tell my friends and family even though you guys are a drive! Would I do business again down there? xxxx YES! Dealers up here need to be schooled by you guys!!! More
My husband and I have been looking for a used van for quite sometime. We went to a few dealerships and found Dick's Country(thru the Costco program) has the best selection and customer service in town. J quite sometime. We went to a few dealerships and found Dick's Country(thru the Costco program) has the best selection and customer service in town. Jeremy DeHaven was friendly and not pushy. He has been at this same dealership for a long time and came with 10+ years of mechanic experience. Because of that, he was able to give us very honest opinion on the van we are seriously considering. We identified a few items that needs to be fixed and he had the team worked on it right the way. Since the used van only came with 1 remote key, he offered to help us program it once we get it online. I see myself going back to Jeremy for more cars and services related needs. More
I had a really good experience at Dick's Country Chrysler Jeep Dodge. Chris McHugh was with whom I had interacted the whole time. He used to promptly respond to my emails and I had a good time inter Chrysler Jeep Dodge. Chris McHugh was with whom I had interacted the whole time. He used to promptly respond to my emails and I had a good time interacting with him when I visited the dealership. He showed me different options on the car that I wanted. He was extremely cordial and polite. He even matched the price on a quote I received from another dealer. So, next time you go to Dick's Country Chrysler Jeep Dodge, definitely ask for Chris.The whole experience was good and I have no problems in recommending this dealership. Its worth your time and effort. More
I went to this dealership to trade-in my 2004 Honda Odyssey. My initial goal was just to sell the van and then go on shopping. The sales person Bart Brandrup was very easy to work with without putting Odyssey. My initial goal was just to sell the van and then go on shopping. The sales person Bart Brandrup was very easy to work with without putting any pressure to make a purchase. We took a test drive on the Jeep Grand Cherokee Overland. I went back home and did a research on the Jeep and compared with other SUVs on the market and decided to make a purchase. There was a good deal from NW Jeep and when I went back to Dick's again with the only intention of selling the van and not purchase from them, Bart was able show me a jeep with same features, bells and whistles as the one available at the other dealership. Not only that he worked out a very good deal on the trade-in but also on the sale price of the new Grand Cherokee Overland. It was the end of the business day and they worked extra hard to close it and help me get on my way. I'm very pleased with the overall buying experience at Dick's Chrysler. I'll recommended it to anybody. More
Working with Reuben Navarrete was a very positive and pleasant experience. He listened closely to my needs and expectations and made every effort to discuss all the options for purchasing a vehicle. He pleasant experience. He listened closely to my needs and expectations and made every effort to discuss all the options for purchasing a vehicle. He followed up promptly with all my questions I had after my initial visit to the dealership. His efforts brought us back to the dealship within several days and we purchased the vehicle that best fit our needs. During the purchase process, Ruben reviewed all the features and options and I left the dealership with exactly what I wanted for a very fair price. I would highly recommend him to any of my friends, family or work associates that are in the market for a new vehicle. More
Found my dream car 1 1/2 hours away from my home - and once I made the call to the dealership, everything just fell into place. Once I arrived, Jeremy DeHaven had the car I was interested in cleaned, and once I made the call to the dealership, everything just fell into place. Once I arrived, Jeremy DeHaven had the car I was interested in cleaned, and ready for me to test drive. No wait, no trying to put me in a different vehicle. His humor was refreshing, as was his knowledge and patience! Once I said, yes, I want this car, I was driving my car in an hour. Proud new owner of a Chrysler 300 S, because Jeremy and is team made it happen for me. I will certainly recommend all who ask to head their direction! (of course, it will be a while for me, as how can you top a black 300, with black leather seats that heat up, while your cup holder keeps your water cold! HA!). Thank you Jeremy, and the entire team that made this experience fabulous. More
I had a very bad experience with my last vehicle purchase, at a nearby lot, so I was very skeptical purchasing another used vehicle from a car lot, but Jeremy was GREAT!! He was very nice, NOT PUSHY purchase, at a nearby lot, so I was very skeptical purchasing another used vehicle from a car lot, but Jeremy was GREAT!! He was very nice, NOT PUSHY AT ALL, very helpful. He made the buying experience a breeze. There were a few things that needed fixed on the vehicle and he helped me schedule an appointment with their Service department and actually got me a few items that the vehicle needed, free of charge!! This was not at all the experience I had with my last used vehicle purchase, this has turned me around on buying a used vehicle from a car lot. I was only going to buy from a private party, but after working with Jeremy I have changed my mind on that! I would highly recommend asking for him when you are ready to buy a new or used car. Thanks Jeremy for all your help! DMK Forest Grove, OR 97116 More
My son and I really appreciated Sales Associate Ruben Navarrete. He was very knowledgeable, helpful and followed through on promises to place ionizer equipment in the used car overnight to remove cigare Navarrete. He was very knowledgeable, helpful and followed through on promises to place ionizer equipment in the used car overnight to remove cigarette smoke residue left from previous owner. We also appreciated Finance Manager Brian Helsing because he listened to our concerns about past awful experiences with Extended Warranty companies and located a less restrictive option for us. However, we were disappointed that the company missed easy customer dissatisfiers such as -- when we picked the car up it had bird droppings on it (from the day before) and no one had thought about giving it a quick rinse to remove the bird droppings and the gas tank was completely 'empty' so we were unable to drive the car home and had to stop at gas station one block away. And the front office forgot to give us our loan paperwork copies when we picked up the car so it had to be mailed to us. These are small details but prevented us from giving Dick's Country all '5s' in the survey. More
Chris was an amazing person to work with. He made us feel comfortable and at ease the whole time. It was myself, my fiance' and my 4 year old daughter that went into the dealership. We pretty much knew that comfortable and at ease the whole time. It was myself, my fiance' and my 4 year old daughter that went into the dealership. We pretty much knew that we wanted a new RAM 1500. Chris showed me exactly what I was looking for. I told him what I was working with for a down payment and a trade. He was NOT high pressure at all! We ended up getting an amazing truck that was even better than we thought we could get, for a great deal. I would recommend this dealership to anyone looking for a new car or truck. Go talk to Chris when you get there, he is really tall and hard to miss. Chris will treat you right and make keep you happy, he even entertained my daughter. They got along great! Thanks again for an amazing car buying experience Chris! More