Tonkin Hillsboro Chrysler Jeep Dodge RAM

Great Experience with Jeff Coe Jeff Coe helped us get the absolute right car (a 2015 Jeep Cherokee Limited) for the right price. Wonderful to work with and we highly recommend askin Jeff Coe helped us get the absolute right car (a 2015 Jeep Cherokee Limited) for the right price. Wonderful to work with and we highly recommend asking for Jeff when you get there. He knows his inventory and he knows his vehicle features. More

Top Notch Sales Associates My experience with Dick's Country Dodge was 5 Star. I live 3 hours away and started on the phone with Brad. No high pressure and very professional. W My experience with Dick's Country Dodge was 5 Star. I live 3 hours away and started on the phone with Brad. No high pressure and very professional. When I got to dealership everything was smooth and seem-less. Kiana helped me at the dealership and was amazingly knowledgeable and helpful. I never write reviews, but this company understands good customer service, and I highly recommend. More

Great car, not so great service I am from Idaho and dealt with the sales staff via phone, email, and text, prior to flying to Oregon to purchase the car. during communications it wa I am from Idaho and dealt with the sales staff via phone, email, and text, prior to flying to Oregon to purchase the car. during communications it was never relayed to me that the convertible top was broken and would not stay on the vehicle. I asked if there was anything cosmetic or mechanical that I needed to be aware of prior to deciding to purchase, and was sent pictures of paint scratches, etc., but never told about the top. In fact, I did not find out until all papers were signed and we tried to put the top on for my trip home. It's a big deal because the convertible tops cost 2-3k used. This next one is not a huge deal, but it did not leave me with a good feeling about how the dealership values it's customers- I drove off the lot with the gas gauge needle touching "E". During the test drive I brought it up and was told where the nearest gas station was located. Overall I love my car, but left with a bad feeling about the dealership in general. I cannot refer friends or family to Dick's Auto at this time. More

Red Shirt Randy Randy listens, he is helpful and wants you to be satisfied. He is terrific. Randy helps from start to finish of your purchase., Everyone who works wit Randy listens, he is helpful and wants you to be satisfied. He is terrific. Randy helps from start to finish of your purchase., Everyone who works with Randy is there to ensure your happiness. More

Confused after 2 1/2 hr wait for oil change/tire rotation Disappointed I went in for an oil change, tire rotation and to do what's required for 30,000 maintenance schedule . . .. ended up with a $300+ bill b Disappointed I went in for an oil change, tire rotation and to do what's required for 30,000 maintenance schedule . . .. ended up with a $300+ bill because they did a "fuel injection" service on my vehicle. Came to find out that's one of the things dealerships make their money on when it's not necessary on the majority of vehicles, definitely not at 30,000 miles! Embarrassing - and discouraging they took advantage of someone who's not savvy about maintenance scheduled requirements . . . they mentioned checking fuel system, didn't mention exorbitant cost! Service techs at other dealerships always spoke with me about their findings before performing extra, unexpected work, especially if it was spendy. I said yes to recommendation, as they seem to have good, qualified staff up front, trained technicians. . . just need to watch out and request full explanation of work to be done before car's worked on, including cost. Hmmm . . . may not return. More

Jeremy DeHaven = Happy Customer Jeremy responded quickly to my initial interest in finding the vehicle that I wanted, answered my questions and gave me detailed vehicle information t Jeremy responded quickly to my initial interest in finding the vehicle that I wanted, answered my questions and gave me detailed vehicle information to help me decide exactly what I wanted. He kept in touch throughout the process of locating the vehicle and was very helpful throughout the purchasing process. More