Tonkin Gladstone Hyundai

Up front on pricing and options. I expected better finance options with having a credit score around 820. Also, Hyundai website advertised 72 month loan rate of 5.9% and that was I expected better finance options with having a credit score around 820. Also, Hyundai website advertised 72 month loan rate of 5.9% and that was never offered to me. More

Very fast, with a drive to give the buyer a great car buying experience. Practically perfect service. buying experience. Practically perfect service. More

We had a great experience at Tonkin Gladstone Hyundai! We went in to test drive with no intention to buy, and when we decided to buy, they supported us every step of the way. We ran into a little snafu We went in to test drive with no intention to buy, and when we decided to buy, they supported us every step of the way. We ran into a little snafu when we got the vehicle home, and Tyler has provided excellent customer service to take care of us! More

Super helpful employees. Low pressure buying experience. Great service package with my Hyundai Tuscon. Would do business with them again Low pressure buying experience. Great service package with my Hyundai Tuscon. Would do business with them again More

I was pleasantly surprised by the speed and friendliness of service. I will definitely use this location for further service. of service. I will definitely use this location for further service. More

Great dealer. They were all very helpful and friendly throughout the entire car buying process. They were all very helpful and friendly throughout the entire car buying process. More

Very helpful and attentive to my needs and concerns. Answered all questions that I had. Answered all questions that I had. More

Had a decent experience shopping for a used SUV yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good gu yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good guy with a pleasant demeanor. If you get the chance to buy from him, give him a shot. The finance department is where we ran into a problem. We had to repeatedly, and eventually forcefully, tell Will to stop offering us things we already said no to about 5 times. We were paying cash and only had a certain amount of money, no amount of talking was going to get us to buy things we literally can't pay for. Then he straight-up lied to us and said he's "legally required" to try to sell us clear-coating and a warranty even after we already to him no 5 times. It is ILLEGAL to say that to a customer, and I hope his employers understand that. There is no law saying he *must* try to up-sell clear-coating over and over again. Avoid him unless you want to be lied to repeatedly. Then he actually belittled us for telling him "No, we already declined," by saying "We'd already be done by now if you'd let me go through this," even though we had, again, already declined FIVE TIMES. But, beyond the negative experience with the Financer (which was only about 5% of the time spent at the dealership), the overall buy was good. Our salesman was kind and patient, the car was nice (needed a little cleaning before we drove off, but that happens sometimes), the price was fair, and the majority of the experience was a positive one. More

Greeted with smile and taken to area where I needed to be. Then Mary took great care of me. be. Then Mary took great care of me. More

Logan was transparent and up front which is appreciated. He answered all of our questions and made sure we felt confident about the purchase. Would recommend him and the hyundai dealership. He answered all of our questions and made sure we felt confident about the purchase. Would recommend him and the hyundai dealership. More