Tonkin Gladstone Hyundai

Usually, I am told how long the service appointment will take. This time, I wasn't. If I had known it would take 2 hours I would have made arrangements to go home to wait. It would have been nice if they ha take. This time, I wasn't. If I had known it would take 2 hours I would have made arrangements to go home to wait. It would have been nice if they had told me when I first scheduled the appointment. I expected it to be an hour, since that was how long it took the 1st time. The next day when I got in to drive, the alert that notifies me that I need to take the car in for maintenance soon, popped up. I have been in only two times for regular maintenance and both times they forgot to reset the maintenance alert. Also, after getting the paperwork signed, I'm used to having them run through what was done without me having to ask....I had to ask, and was never told if everything looked fine after the multi-point inspection. I assume it was so... More

Everyone was wonderful. I enjoyed my experience there. I contacted many dealerships around, this place was the best experience. Everything went as I would it to be. Highly r I enjoyed my experience there. I contacted many dealerships around, this place was the best experience. Everything went as I would it to be. Highly recommended. Thanks More

Lots of inventory with a very knowledgeable staff. Communication was great between the team members. Communication was great between the team members. More

This dealership provides extraordinarily friendly service and offers a comfortable waiting area with free snacks and a fancy coffee machine. Their work is thorough and efficient and the bill is sometimes low and offers a comfortable waiting area with free snacks and a fancy coffee machine. Their work is thorough and efficient and the bill is sometimes lower than the original quote--which is so helpful in this current economy! So are the coupons they regularly send through email. And don't forget the free car wash coupon you get on the way out. Way to go, Tonkin Gladstone! More

The upgrade was completed in less time than expected. Thien was very easy to work with. Thien was very easy to work with. More

Ryan Dellegrazie always takes service to the highest level, so my experience yesterday was excellent. Thank you! level, so my experience yesterday was excellent. Thank you! More

Went in to get my taillight fixed. Was given a "complimentary" inspection. Turns out they didnt find my break lights nor told me they were out. Only found out because a police officer Was given a "complimentary" inspection. Turns out they didnt find my break lights nor told me they were out. Only found out because a police officer pulled me over. Went in again and was told it was going to cost an additional 85 dollars to get the brake light to work. More

EXCELLENT COMPASSIONATE FRIENDLY SERVICE AS ALWAYS ONE PERSON WHO WORKS THERE SHARED THEY THOUGHT WORKING AT THIS LOCATION MADE THM A BETTER PERSON wow THAT IS IMPRESSIVE AND IT SHOWS IN THE QUALITY OF SE PERSON WHO WORKS THERE SHARED THEY THOUGHT WORKING AT THIS LOCATION MADE THM A BETTER PERSON wow THAT IS IMPRESSIVE AND IT SHOWS IN THE QUALITY OF SERVICE More

Very friendly staff. Nice waiting area with snacks and Wi-Fi. Lower rating because I had a 2:00 appointment for oil change/ tire rotation and my car wasn’t pulled into ba Nice waiting area with snacks and Wi-Fi. Lower rating because I had a 2:00 appointment for oil change/ tire rotation and my car wasn’t pulled into bay till after 3:00. After that was out quickly but no explanation for the delay. More

Tyler and the Tonkin Gladstone Hyundai staff are honest good people that helped me get into the right car to start my new family. Very happy with my experience. It’s my second Hyundai and it was a much bet good people that helped me get into the right car to start my new family. Very happy with my experience. It’s my second Hyundai and it was a much better experience here then my last dealership. More