Tom's Volkswagen of Union

Great ! My experience with VW is a very positive one . This is my second car with them . I would come back again or send my family or friends ! I love my new My experience with VW is a very positive one . This is my second car with them . I would come back again or send my family or friends ! I love my new car and so do my friends and family ‘ More

Pleasant experience buying new car We had a very pleasant experience at the dealership. We worked with Richard Rodriguez and made the process very smooth. He made us feel like he was re We had a very pleasant experience at the dealership. We worked with Richard Rodriguez and made the process very smooth. He made us feel like he was really working for us and helping us get the best deal we could. We went in to the dealership with the intention of buying a new car at a certain discount, and Rich helped us get that new car and a lower discount then we were initially asking for! Very happy with our experience and would highly recommend to others. Thanks, Kevin More

Excellent service We had a great price, great service and a great rate. We are financing our car with them. The sales who took care of is Christian Turcotte. He is gre We had a great price, great service and a great rate. We are financing our car with them. The sales who took care of is Christian Turcotte. He is great ! We highly recommand him. Rania Hmam More

Recall Great experience. Clean and comfortable waiting area. The Service rep was very cordial and attentive. I was pleasantly surprised when the Work was com Great experience. Clean and comfortable waiting area. The Service rep was very cordial and attentive. I was pleasantly surprised when the Work was completed sooner than expected. More

Auto Stopped Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed. More

Excellent Wonderful staff. Understood my concerns and did the necessary job on my vehicle. Pleasant experience. Front desk associate and service manager did a Wonderful staff. Understood my concerns and did the necessary job on my vehicle. Pleasant experience. Front desk associate and service manager did an excellent job. More

2018 GTI Autobahn Jennifer was quick to respond to my internet inquiry. Joel has the car all ready for me by the time I got to the dealership. A nice accessory package Jennifer was quick to respond to my internet inquiry. Joel has the car all ready for me by the time I got to the dealership. A nice accessory package was included too! More

Excellent service I worked with Rick Farfan to purchase a VW Golf. He was helpful and friendly, without being in any way overbearing or heavy-handed. He was responsiv I worked with Rick Farfan to purchase a VW Golf. He was helpful and friendly, without being in any way overbearing or heavy-handed. He was responsive (and responsible), getting all of my paperwork in order. He made buying a new car a pleasure. More

BUYERS BEWARE Horrible Business, BUYERS BEWARE. I have contacted the business about 30 times over the last month, trying to get information about my the payment of Horrible Business, BUYERS BEWARE. I have contacted the business about 30 times over the last month, trying to get information about my the payment of the vehicle I traded in. During that time I was only able to speak to their general manager Ron once, saying that he believes that there was an error in the account number, which i do not believe. It has been over a month since, I purchased a vehicle from them and no payment has been made for my trade in vehicle. Sales associate Nadia was not of help either as I left, Her and Ron multiple messages with no feedback. UPDATE, I already had to make a payment for the loan that is still unpaid and the next payment is coming due soon. CHECK THIS DEALERS BETTER BUSINESS BUREAU REVIEW, MANY OTHER CUSTOMERS HAD PROBLEMS ABOUT THIS DEALER NOT PAYING OFF VEHICLES. More