Tom's Volkswagen of Union

Previously a Toyota owner and decided to try the VW. I was pleasantly surprised and very pleased at the excellent customer service I received from Reggie. He was patient with all of my questions throughou was pleasantly surprised and very pleased at the excellent customer service I received from Reggie. He was patient with all of my questions throughout the transaction, gave me a great price that couldn't be beaten by any of the nearby dealerships and from start to finish, was probably the best new car experience I've ever had. I will definitely be returning there for any future car needs. Highly recommend. More

what wonderful experience! jackie was a pleasure to work with! she made the decision to purchase my vehicle a pleasant transition! i was most impressed with the variety of cars on your lot and the prices we with! she made the decision to purchase my vehicle a pleasant transition! i was most impressed with the variety of cars on your lot and the prices were great! thank you for such a delightful experience! BBM More

I scheduled an appointment for detailing and overall inspection of fluids and parts. My automobile was immediately taken and the paperwork was ready for me at the time scheduled. I asked for an antici inspection of fluids and parts. My automobile was immediately taken and the paperwork was ready for me at the time scheduled. I asked for an anticipated time of completion and the car was ready in the time frame promised. The three people present in the reception area were friendly, helpful and efficient. More

I was sure I was not able to purchase a car at this time but Nabil was able to work magic and I am now driving a new Jetta. Wow. Thanks. but Nabil was able to work magic and I am now driving a new Jetta. Wow. Thanks. More

Could not have been friendlier or more accomodating. Loved the waiting room, and the complimentary bagels and coffee. Made me not even mind the waiting! Loved the waiting room, and the complimentary bagels and coffee. Made me not even mind the waiting! More

Danny listens carefully and is able to explain things in a clear, concise manner. He is also great with following through when things are discussed. a clear, concise manner. He is also great with following through when things are discussed. More

My fiancee and I were in need of a VW Jetta SE. We went to Union VW and was greeted by a great salesman by the name of Nabil. He kept his work throughout the whole negotiation process. His manager was also to Union VW and was greeted by a great salesman by the name of Nabil. He kept his work throughout the whole negotiation process. His manager was also excellent. He decided to give us a better deal on a 2013 Passat that we could not refuse. More

Sandro was pushy and aggressive and useless. ie; do not go to him unless that is your thing. Rick is the General Manager, therefore he is quick and straight forward. I really liked him. Dylan was the fi go to him unless that is your thing. Rick is the General Manager, therefore he is quick and straight forward. I really liked him. Dylan was the first guy I spoke to and the last one. He was super helpful and he is easy on the eyes. Which is super helpful when he is offering you numbers you don't like. He was also patient and not pushy. My overall experience was pleasant and more importantly I walked away with the car I wanted. More

I purchased a new 2013 Passat TDI SE from Union VW. The process was very smooth. I emailed around to Union and to 3 other dealers. Jackie responded to me with the best price of the four dealers. I dealt process was very smooth. I emailed around to Union and to 3 other dealers. Jackie responded to me with the best price of the four dealers. I dealt with both Jackie and later with Nabil. Both were very friendly, nice, honest and straightforward. Nabil worked hard to straighten out some problems that later arose, and made the transaction very easy. More

This was the best experience I've ever had buying a new car. I hate dealerships & the scam artists who usually cars, however did not have to deal with that here. I also love my new VW passat!!! car. I hate dealerships & the scam artists who usually cars, however did not have to deal with that here. I also love my new VW passat!!! More