Tom's Ford
Keyport, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I decided to go to Tom's Ford for their great reputation. Since this was my fist time Leasing a vehicle i was a little nervous, but i had nothing to worry about, Chris Fennen was a great salesperson really e Since this was my fist time Leasing a vehicle i was a little nervous, but i had nothing to worry about, Chris Fennen was a great salesperson really explained the process and benefits of leasing rather than finacing a vehicle. He asked me exactly what i wanted and what price i wanted to be at, showed me a bunch of cars that fit what i was looking for and showed me everything there was to know about the cars we test drove. He went above and beyond to get me the best price and walked me through all the paperwork, to put it simple he made it a piece of cake. I left there confident that i purchased the right vehicle and i did! i love it! I will definitely be going back once my lease is over. More
I have purchased vechicles at other dealerships, only to be fustrated by the whole sales process. my experience with toms ford was less stressful my salesmen cris fennen made me feel comfortable explained a be fustrated by the whole sales process. my experience with toms ford was less stressful my salesmen cris fennen made me feel comfortable explained all my options, showed me every function/option the vechicle was equiped with. had given me a ride from the dealership to my home. returned all of my phone calls whenever I had a question even when he was not working(important)** after vechicle was purchased I had a question about after market accessories, cris answered my questions and continued his courteous and professional service. I can honestly say this was my best car buying experience in 25 years. More
I went to Toms Ford just pricing out used cars. I had a very friendly welcome. I went there just to price but Chris worked hard and found a car in my range. I eneded up buying my car that night. I am still very friendly welcome. I went there just to price but Chris worked hard and found a car in my range. I eneded up buying my car that night. I am still very happy with my car and I am still welcomed by Chris everytime I go in to get my car serviced. I never expeirenced such great service. More
My experience was very positive because the wonderful sales rep I worked with.Chris is a very personable youngman, he is intutitive and sensitive to coustomer needs. He helped me to attain all my goals i sales rep I worked with.Chris is a very personable youngman, he is intutitive and sensitive to coustomer needs. He helped me to attain all my goals in my new car. I look forward to working with him in a few months when I trade back my lease. gloria ehlers More
My husband's lease was up on his Mazda, so we began our search for a new car. Our first stop (and last as it turns out) was to Tom's Ford. From the start, salesperson, Debbie Wagner was extremely friendl search for a new car. Our first stop (and last as it turns out) was to Tom's Ford. From the start, salesperson, Debbie Wagner was extremely friendly and helpful. She listened to what 'we wanted' and never tried to pressure 'sale' us at all. We not only bought a replacement vehicle for my husband, I also bought one for me! Our buying experience could not have been better - unless the vehicles were free! Our cars were even delivered with bows on them. Nice touch. Thank you Debbie!!!!!! More
I was in the market to buy or lease a new car so we (my wife and I) went to Tom's Ford to check out the Edge. We were introduced to Debbie who helped show us around. I usually dislike looking for a new ca wife and I) went to Tom's Ford to check out the Edge. We were introduced to Debbie who helped show us around. I usually dislike looking for a new car because of the pressure and haggling that goes with it but I'd have to say this time around it was very relaxed and at ease. Debbie was very personable, knowledgeable and very patient with showing us the different models. We came to terms in a stress free environment. I would highly recommend Debbie and this dealership for your next lease or purchase. By the way, it was so stress free the wife leased a Fusion too... More
Was looking for price and information regarding an Edge. Charley was friendly, knowledgable and extremenly helpful. He answered all my questions in a professional manner. He described the vehicle un detail Charley was friendly, knowledgable and extremenly helpful. He answered all my questions in a professional manner. He described the vehicle un detail and was extremely well informed about all the details of vehicle. More
My family and I have been loyal customers of Charles Schaub and Toms Ford. We are extremely pleased with the service and guidence of Charles and the Toms Ford family when we leased our Edge, Escape and Schaub and Toms Ford. We are extremely pleased with the service and guidence of Charles and the Toms Ford family when we leased our Edge, Escape and our first used car the Chrysler convertable. He is such an even tempered person with such a broad knowledge of all Ford product, service and loan servicing. Service at Toms Ford is very easy and accommodating as we all live with hectic schedules. Charles is and was very thorough with the process of leasing, buying and service. The emails of our next service, promotional information through the mail and most of all my birthday card every April is a wonderful way of customer service. Charles, thank you so much for all you do for the Korellis family and look forward to our next visit. Sincerely, Georgia Korellis More
Exceptional customer service! My neighbor buys cars from Tom's and recommended them. So, I got in my car and braced myself for the horrors of buying a car. I wasn't tackled in the parking lot which happens Tom's and recommended them. So, I got in my car and braced myself for the horrors of buying a car. I wasn't tackled in the parking lot which happens everywhere else I've bought cars at. My only criticism is that I had to track down my salesman. Al (sales mgr.) greeted me and introduced me to my salesman. The place was buzzing with business, but didn't feel tense and I didn't hear the typical screaming. More than anything I heard customers laughing. Weird. Long story short, my purchase was very easy. I was treated great and got a payment less than expected. I had to come back to have a tire pressure light looked at 2 weeks later. It was scheduled and handled immediately with ease. I love the fact that the job didn't end once the car was over the curb. Exceptional service. Highly recommended! More
Visiting Tom's Ford in Keyport for the purchase of our Ford Focus' was a great experience. The Sales Professional, Mr. Alan Haag, went out of his way to help get us into what we wanted to buy. And he st Ford Focus' was a great experience. The Sales Professional, Mr. Alan Haag, went out of his way to help get us into what we wanted to buy. And he stayed with us through the whole process of our purchase. He even put in some overtime for us to make sure we were set to drive our new cars off the lot. We were also so impressed with such a great price that we bought two. Mr. Scott Nusbaum, Financial Officer, went out of his way also to save us money by getting us the best interest rate possible, and explained everything to us in detail. He made the experience extremely pleasurable and fun. Yes, fun. Overall from the first e-mail from Sonia Soto, E-Sales, to the purchase of our cars, to having the pleasure of talking to Rob in the Service Department where we had my wife's remote starter installed and seal coated(Premium Prep),was just superb. Everyone was friendly and professional. There is no question that we would very much recommend Tom's Ford in Keyport to everyone. I enjoyed the experience so much that I'm looking forward to bringing my car to be seal coated and windows etched this Wednesday. More