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Tom's Ford
Keyport, NJ
775 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 775 reviews
February 23, 2011
This was my first time visting Tom's Ford and I came away pleasantly surprised. Unlike most dealers, there was no pushy or manipulative tactics that turn most people off. Marc Brennan did an excellent job.Sc pleasantly surprised. Unlike most dealers, there was no pushy or manipulative tactics that turn most people off. Marc Brennan did an excellent job.Scott was also pleasant to deal with. After this experience, I would highly recommend a friend or family member to go there for their car purchase. More
by 1999jetta
February 21, 2011
We actually did a lease end and a new lease with them. We had some wear on the old vehicle that caused us to have a residual payment and our credit had taken a fall over the past two years, as many have. Sco had some wear on the old vehicle that caused us to have a residual payment and our credit had taken a fall over the past two years, as many have. Scott and Enrico were great and got us into a very nice Edge with significant savings over the Expedition EL we turned in. They worked with Ford credit and got us something that was jsut what we needed for now. They were just great! More
by kryda1
Employees Worked With
Enrico L. Cuzzi Jr., Enrico Cuzzi
February 21, 2011
Chris Fennin was by far the best car salesman I have ever dealt with. He was knowledgeable, professional and made leasing my new Ford Escape an easy and pleasant experience. He was honest and worked to get dealt with. He was knowledgeable, professional and made leasing my new Ford Escape an easy and pleasant experience. He was honest and worked to get me the best deal without any headaches whatsoever. I have never in my life had buying or leasing a new vehicle such an easy and pleasant experience. If Chris Fennin stays with Tom's Ford, I will be a customer for life. I will definitely return to Tom's Ford to lease my next vehicle from Chris Fennin and will recommend him to my friends- he is an asset to your organization. More
by robgangi
Employees Worked With
Chris Fennin
February 21, 2011
I went to Tom's Ford because it had a better inventory of 2011 Fusions than many of the other dealerships in the area. I test drove a Fusion SEL, however, they did not have a model with the exact specificati 2011 Fusions than many of the other dealerships in the area. I test drove a Fusion SEL, however, they did not have a model with the exact specifications I wanted (I wanted a specific color (platinum tri-coat white), interior (charcoal black) and features moonroof)). Enrico found the exact car I was looking for and had it to the dealership in a few short days. I also got a good price with little negotiating necessary. I didn't feel overly pressured by Enrico and because of that I was able to make my decision to by the car the same day that I test drove it. I was also pleased that they did no try to force an extended warranty down my throat. I have had my 2011 Fusion SEL for a little over a week and have loved every minute of driving it. It is quite the upgrade from my 2002 Honda Civic. More
by thomaslb24
Employees Worked With
Enrico Cuzzi, Jr., Enrico Cuzzi
February 20, 2011
Every person that we spoke with at Tom's was friendly and professional. We never felt any pressure to make a purchase, but were given all the information we would need to make an informed decision. Enrico professional. We never felt any pressure to make a purchase, but were given all the information we would need to make an informed decision. Enrico took extra time to discuss specifics about various models to make sure that we knew exactly what the differences were and how these differences would effect our daily driving experience. Excellent customer service. More
by misswah
Employees Worked With
Enrico L. Cuzzi, Jr., Enrico Cuzzi
February 20, 2011
I recently visited Tom's Ford/Lincoln in Keyport seeking information on a 2011 Ford Edge and was promptly greeted by Marc Brennan. Marc showed me the Edge and answered all of my questions quickly and easily information on a 2011 Ford Edge and was promptly greeted by Marc Brennan. Marc showed me the Edge and answered all of my questions quickly and easily. We eventually proceeded to talk about pricing and discussed payment schedules. Had it not been for Marc's no-pressure approach and expertise regarding the vehicle, I would not have pulled the trigger and completed the purchase. Everyone with whom I worked to finalize the purchase was very friendly, knowledgeable and willing to help. Those are qualities that are hard to find when shopping for a new car. Of the three cars that I've purchased to date, the experience with Marc and the Tom's Ford/Lincoln team was easily the most pleasant I've ever had at a car dealership. My 2011 Ford Edge is a great vehicle too! More
by DZ012574
February 18, 2011
Debbi Wagner is a wonderful sales person. very Debbi Wagner is a wonderful sales person. very knowledgable freindly and courteous salesperon. never pushy . we bought and leased our cars from her Debbi Wagner is a wonderful sales person. very knowledgable freindly and courteous salesperon. never pushy . we bought and leased our cars from her and will always go to her in the future. The dealership is also top notch very friendly staff . There isnt enough they can do for you. I am 57 years old and have never been to such reliable and great dealership. If there was more like Toms Ford alot more cars would be sold. I would also like to add that Scott Blazick in the finance dept. is also very knowledgable, helpful and coutious person all I can say is THANKYOU, THANKYOU , THANKYOU Toms Ford and all you staff. More
by maybeart
February 15, 2011
Tom's Ford is great. Our salesperson, Rod, was the best. Never any pressure to buy throughout the entire process. He listened to my needs and pointed out features that would be beneficial to me. When I i Never any pressure to buy throughout the entire process. He listened to my needs and pointed out features that would be beneficial to me. When I informed him that I was looking at another make of car and was going to test drive it later in the week, he didn't try to pressure me at all. Rather, he said he would be waiting and willing to help if I came back to purchase a Ford. Throughout the entire process, Rod was very flexible to my needs and was very friendly throughout the entire process. We laughed, we talked, we had a great time buying a car. I'm glad to have found a dealer and salesperson I can go back to for great service. More
by captainhwang
February 14, 2011
Our experience with Tom's Ford was very positive. We stopped in to see an auto and ended up buying it. The sales person was very informative and helpful through out the process. She was well informed stopped in to see an auto and ended up buying it. The sales person was very informative and helpful through out the process. She was well informed on the cars and technology. She answered all of our questions. She didn't pressure us at all. We had been looking for a car for several months and this saleswoman was so pleasant to deal with. I would highly recommend the dealer and this salesperson. More
by drasmussen3
February 14, 2011
This is our 3rd time visiting this dealership in the past 8 years and each time we leave with a happy purchase. All the staff are nice and greets everyone who walks through the door. They are always patient 8 years and each time we leave with a happy purchase. All the staff are nice and greets everyone who walks through the door. They are always patient and thoroughly walks us through all the needed car details,pricing and paperwork. We've tried other dealerships and end up unhappy with the associates who neglect our needs. The main associate we look for is Alexander Gilchrist, awesome guy! Can't say enough good thing about him, he always takes good care of us! Our latest visit, Marc Brennan walked us through a variety of cars, very helpful, nice and patient! We will continue to go back to Toms Ford Lincoln. They have the best cars that my husband and I keep going back for, Ford Focus! More
by The A
