Tom's Ford

This is the third vehicle we have either bought or leased from Tom's Ford. This time around we were assisted by Debbie Waggner. Debbie is a very personable sales person and I enjoyed the experience of leas from Tom's Ford. This time around we were assisted by Debbie Waggner. Debbie is a very personable sales person and I enjoyed the experience of leasing my new Ford Edge. I told Debbie what features I was looking for and she searched until she found exactly what I wanted. She kept in touch with me from the time we left the dealership (before we made the transaction) until the time we actually leased the car. After we signed the papers, she sat with me and explained all the new features of the 2011 Edge. I will certainly seek her out when my lease is up and it's time for a new Edge which I love and can't picture driving anything else! Eleanor and Rick Stockton More

Mark Brennan walked me through the entire process with Mark Brennan walked me through the entire process with professionalism and courtesy. He was able to help me with ALL of my questions and concerns ab Mark Brennan walked me through the entire process with professionalism and courtesy. He was able to help me with ALL of my questions and concerns about getting out of one lease and into another. I had called him numerous times to ask yet another question, and he handled it with ease. I will be recomending Mark to my family and friends. More

Was impressed with the level of personal attention and friendly service. Salesperson was knowledgeable and willing to answer question. The dealers under construction show room did not hinder there service friendly service. Salesperson was knowledgeable and willing to answer question. The dealers under construction show room did not hinder there services. I would recommended this dealership to my friends and family members. Thank you More

Charles and Enrico were the best! They both knew their products and got me the truck I wanted. They took the time with me and saw me through the deal. I have delt with Tom's Lincol Mercury (Tom'sFord) f products and got me the truck I wanted. They took the time with me and saw me through the deal. I have delt with Tom's Lincol Mercury (Tom'sFord) for over 30 years. My parents did also. That tells you how good they are. We keep going back! Thank you so much for everything. Kathy Toole More

This is my second time using Scott Nussbaum and Toms Ford. I came back to lease new vehicle when my current lease was expired simply because they are great; the customer service is superb and the dealer Ford. I came back to lease new vehicle when my current lease was expired simply because they are great; the customer service is superb and the dealership is very welcoming and friendly. I currently live 30 minutes away in Northern NJ, but never mind the drive to Keyport as I love Toms Ford. I also worked with Marc Brennan(sales rep) who was also very friendly, professional and he went out of his way to insure I was satisfied with my purchase and insured the process was painless... This was my second time working with Scott Nussbaum and my first time working with Marc Brennan. I look forward to working with them over and over and over with all of my vehicle purchases. If I moved 2 hours away, I would still use Toms Ford. As a result of the great customer service, I am also currently referring my Co-worker for a Purchase!! Please note that you have a great team at Tom's Ford, and a Great Sales Rep (Marc Brennan) and Manager (Scott Nussbaum). I look forward to continuing my relationship with Tom's Ford. Thank you! More

Mike was a great help to me getting my new car. I had a few obstacles to overcome with finance and price. I will make a long story short. My mother was going to co sign for a loan, that didn’t work out and few obstacles to overcome with finance and price. I will make a long story short. My mother was going to co sign for a loan, that didn’t work out and. Mike helped me get my mother to write a check for $18,500. I would say that is a job well done! Thank you. John Barwood. More

Great service and product knowledge. I returned a lease vehicle and got a new one in a short priod of time. I was in and out in less than two hours. No hassles.The paperwork process was smooth and efficien vehicle and got a new one in a short priod of time. I was in and out in less than two hours. No hassles.The paperwork process was smooth and efficient. Mike C. help us out every step of the way. More

The Ford dealership in a couple of blocks from our home - The Ford dealership in a couple of blocks from our home - we went in and spoke to Mark told him what we were looking for and gave us a test ride The Ford dealership in a couple of blocks from our home - we went in and spoke to Mark told him what we were looking for and gave us a test ride in a couple of cars - We decided on one that he had to search for and within a few days - he found it - We just had a lesson from him today on how to use all the bells and whistles that come with our car - must say he was very knowledgeable - nice friendly and courteous service. More

I had a great experience at Tom's Ford. I visited other dealerships before going to Tom's because they were in closer proximity to my home and work. By far, I was most comfortable at Tom's. I worked with dealerships before going to Tom's because they were in closer proximity to my home and work. By far, I was most comfortable at Tom's. I worked with salesman, Marc Brennan. It was a very pleasant experience. I think it is important to feel comfortable right away with the person you are working with, and I had this experience with Marc at Tom's. Also, from my experiences, the way a dealership takes care of itself reflects in how they treat their customers. Tom's Ford has individual cubicles for their salespeople to discuss matters with their customers. The dealership is clean, and very presentable. Very honestly, it is the nicest dealership I have ever been in. When I walked in for the first time, the waiting area was very nice and the clients all looked very relaxed, calm, and many were interacting with the workers as if they had known them for a very long time. On the outside, the dealership is very organized. You do not get the feeling that you are in a mess of cars. When it came time for me to pick up my Escape, Marc showed me the service area. Tom's Ford puts you on a color team, and you are assigned a personal service manager. The service area was immaculate. I have never seen anything like it. It was amazing to see how organized the "drive up" service lines were and how well thought out the service department was. All in all, Tom's Ford is a highly respectable place to do business. My experiences the finance manager, Scott, were great as well. Again, I felt at ease. It was very nice to hear he was with his company for over 20 years--that says something as well for Tom's Ford. Tom's Ford is a great place to find your new car. More

I had a great time buying my brand new Ford Fusion. I was not at all looking forward to the process, and was surprised at how easy and worry free it became. Enrico Cuzzi was extremely helpful, answered all not at all looking forward to the process, and was surprised at how easy and worry free it became. Enrico Cuzzi was extremely helpful, answered all of my questions, and made me feel confident that I made the right choice with both the car I purchased and the dealership I chose. I will certainly recommend Tom's Ford and Enrico to my friends and family. Thanks!! More