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Tom's Ford
Keyport, NJ
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 780 reviews
December 17, 2019
My experience with Tom’s Ford was great; It was very quick and easy, and they were really helpful and supportive. I would recommend Tom’s Ford. quick and easy, and they were really helpful and supportive. I would recommend Tom’s Ford. More
by Wonderjane
Employees Worked With
Mike Wojick
December 13, 2019
What an exceptional experience! Matt L. took his time to really understand our needs in a new vehicle before the sales process even began. From there, he provided multiple options and left the decision in o really understand our needs in a new vehicle before the sales process even began. From there, he provided multiple options and left the decision in our hands the entire time. This was the best car-buying experience I’ve ever had and will be going back to Matt for my future vehicular needs. More
by realemailfakeinterest
December 13, 2019
Great customer interaction, very comfortable transition. Michael was Great very easy To work with and the whole team at work that day was Amazing Great Job everyone Michael was Great very easy To work with and the whole team at work that day was Amazing Great Job everyone More
by Cindy
Employees Worked With
Other Employees :
Michael Deblasi, 3Birds Marketing
December 10, 2019
Can not thank everyone at Tom's ford enough for all they did for me. Everyone worked so hard and fast to get me what I wanted. Did everything they could to make me happy with a beautiful Explorer. Highly re did for me. Everyone worked so hard and fast to get me what I wanted. Did everything they could to make me happy with a beautiful Explorer. Highly recommend Tom's Ford to anyone looking for a vehicle.. amazing people & best customer service I ever had.. thank you all. More
by Jgraziano4672
Employees Worked With
Jim Mellas, Charles Schaub, Keith Ozut,
December 09, 2019
Easy to work with Tom's Ford was very easy to communicate with. Both Mike & Shane in the service drive are awesome! They even told me about a coupon when I arrived Tom's Ford was very easy to communicate with. Both Mike & Shane in the service drive are awesome! They even told me about a coupon when I arrived More
by zalyx
Employees Worked With
Shane Carney
January 22, 2019
Very poor customer relations I’ll make this short and sweet my money is good anywhere I don’t like to walk into a dealership where they make it sound like they’re doing me a favor I’ll make this short and sweet my money is good anywhere I don’t like to walk into a dealership where they make it sound like they’re doing me a favor by buying my car there I have been a customer of Tom’s Ford for over 30 years I will never go back there again goodbye old friend More
by tomsford
June 23, 2018
Toms ford keyport are TOTAL RIP OFF AND POOR SERVICE I bought my ford car on this dealer so I bought it here for oil change and routine check. I rought my car in @10am and my car is still sitting in a co I bought my ford car on this dealer so I bought it here for oil change and routine check. I rought my car in @10am and my car is still sitting in a corner since I can see it from d glass window for 30 min. With nobody working on it @10:40a Someone drove my car in their mechanic back area and in 10min. They called my name and charged me $46.65 for oil changed I asked the receptionist Laurie(she did not even introduced her name and was rude when I asked her name)if they checked d tires and did tire rotation and she said they did. But no itemized check about the tire pressures or anything just the receipt and for only 10 min.!!! Never come back in this place again More
by FilAm
Employees Worked With
Lorie(female)
May 30, 2018
AMAZING EXPERIENCE! ABSOLUTELY FANTASTIC! Shane Carney in Internet Sales was a pleasure to deal with. Had a horrific experience with internet sales from another dealershi ABSOLUTELY FANTASTIC! Shane Carney in Internet Sales was a pleasure to deal with. Had a horrific experience with internet sales from another dealership and I am completely enamored with the level of service provided by everyone in the dealership. Kudos to Tom's Ford and their staff. We are so PLEASED with our new Ford Explorer Sport! More
by Elena
Employees Worked With
Shane Carney
March 29, 2018
Easiest Purchase Ever We today purchased our second Ford within the last two years from Tom's Ford. Salesman Ken Gann and Manager Keith Ozut were straightforward and effic We today purchased our second Ford within the last two years from Tom's Ford. Salesman Ken Gann and Manager Keith Ozut were straightforward and efficient throughout the shopping and purchase process. (None of that exhausting run-around that can happen at so many dealerships, thank goodness. No hard sell.) More
by krazykat
February 21, 2018
All our Fords come from Tom's As a fleet manager I purchase management vehicles as well as job site trucks and vans. Recently I had a bit of an emergency and needed a management v As a fleet manager I purchase management vehicles as well as job site trucks and vans. Recently I had a bit of an emergency and needed a management vehicle for a new hire in a hurry. The only guidelines I was given was to purchase a mid level SUV. I didn't need to think about it. I knew the way to make this purchase happen quickly and easily was to contact Ken Gann at Tom's Ford. In less than 24 hours from the time I called Ken, I had a 2018 Ford Escape delivered and ready to go. Great job, thanks Ken! More
by Ms. Fleet Manager
Employees Worked With
Ken Gann
