Tom's Ford

Made an appointment and went out of my way to come buy the Ford Mustang GT500 and they were utterly rude , unprofessional and unprepared. The unprofessional sales lady was convinced from one look at us th the Ford Mustang GT500 and they were utterly rude , unprofessional and unprepared. The unprofessional sales lady was convinced from one look at us that we “couldn’t afford the expensive specialty vehicles “ inside the tiny showroom. She ushered us immediately outside to the “affordable “ cars. We repeated we weren’t concerned about price but more about features as this was a leisure car as a gift for myself. She showed me to car and had ME remove all the plastic inside on the chairs , shifter etc… and then had us wait outside 15min in the cold while she got the keys. We finally got inside and she asked US to check the gas which turned out to be completely on empty. She left for another 15min and then said we needed to get out so she could drive the car to get gas. We begrudgingly obliged and when we went inside the showroom and asked why we couldn’t test drive the car we came to buy the manager echoed what the sales woman had said “ it’s only for serious buyers” and I said “ so I can’t test drive it because you don’t think I’m a serious buyer?” He said yes. I took my wife and left the empty dealership and took my business elsewhere. How do these places stay in business? More

Had an amazing & pleasurable experience at Tom’s Ford. Worked with Ken Gann & Bobby Keenan. I ordered a F250 Tremor Edition not only was the service & experience the best hands down I got a great deal tha Worked with Ken Gann & Bobby Keenan. I ordered a F250 Tremor Edition not only was the service & experience the best hands down I got a great deal that no other dealer was able to match. I will be a loyal customer with Tom’s from now on. Thank You Ken & Bobby For Everything. Thanks Chris C More

Thanks to Debbie and Matt for helping get a lease on new Ranger! Quick and helpful through the whole process. Ranger! Quick and helpful through the whole process. More

Ken Gann is the best car salesman I have ever dealt with. He is professional and creates a relaxed and open experience for the customer. Weighing the needs of the customer with the experience offered by Tom' He is professional and creates a relaxed and open experience for the customer. Weighing the needs of the customer with the experience offered by Tom's Ford and the vehicles there. I highly recommend Tom's because of they excellent experience we had with Kenn and Scott as well as the whole staff here. No hidden costs at the end of the process. More

Highly recommend Toms ford. Got my mustang Mach-e after ordering online almost five months back. Last thing I wanted was a delay and hassle at the dealership. But they were completely easy to deal with. Bo ordering online almost five months back. Last thing I wanted was a delay and hassle at the dealership. But they were completely easy to deal with. Both Debbie and Scott were very helpful and made the purchase a very pleasant experience More

Ford Taurus SHO Design Flaw: known issue turns a simple repair of a wear item (water pump) into a cost of 10 times what it would be with a properly designed vehicle. Do Not Buy Ford. CAS34294662, Google th repair of a wear item (water pump) into a cost of 10 times what it would be with a properly designed vehicle. Do Not Buy Ford. CAS34294662, Google the lawsuit from 2019-Duratec V6 waterpump. More

The staff is very transparent and honest. No games! If you want a vehicle, this is the place to go! you want a vehicle, this is the place to go! More

Every experience with Tom's Ford and Debbie Wagner is amazing. Debbie makes it easy to go through the process and works to get you the vehicle you want. This is my 9th vehicle with Debbie and every exp amazing. Debbie makes it easy to go through the process and works to get you the vehicle you want. This is my 9th vehicle with Debbie and every experience has been fantastic. More

My wife and I have purchased several Ford vehicles since 2003 and been incredibly well cared for. Fair pricing, excellent service have been our experience. Most of all, the staff and those who have direct c 2003 and been incredibly well cared for. Fair pricing, excellent service have been our experience. Most of all, the staff and those who have direct contact with customers are caring and kind. I highly recommend Tom's Ford to all!! More

Gerry Donahue was courteous and professional. We are very happy with our new car. He was a pleasure to work with. Thanks Tom’s Ford. very happy with our new car. He was a pleasure to work with. Thanks Tom’s Ford. More