Tom Wood Volkswagen

The entire team is fantastic! I have nothing but good things to say about Tom Wood Volkswagen. I bought my Jetta GLI just over a year ago. John Pittman was my sales person, and he I have nothing but good things to say about Tom Wood Volkswagen. I bought my Jetta GLI just over a year ago. John Pittman was my sales person, and he was fantastic. I came in today for a free car wash and fluid check. John saw me at the door and said "Daniel! How's it goin?". Keep in mind I haven't seen him in a year, and he remembered my name! When I originally worked with John, he took his time with me (I was very indecisive, as this was my first new car). I worked with him for 2 days, and at no point did I ever feel pressured to buy. By the end, he helped me pick out the perfect fit for me. 6 weeks after I picked up my car, I hit a pothole and blew out one of my tires. Because I purchased the wheel and tire insurance, I owed nothing. (If you live in Indiana, buy that insurance. It's worth every penny. You know our roads.) I dropped off my car during my lunch break. Gene Horne was the shuttle driver. He dropped me off at work, and even offered to pick me up when the repair was complete. For about the same price as I would have paid for a base model Ford Focus with none of the bells and whistles, I got a Jetta GLI with heated seats, heated mirrors, Apple CarPlay, a huge trunk, XM Radio and a backup camera with a huge LCD screen, a sunroof, sport mode transmission, HID headlights, etc. All of these features came standard. I didn't have to pay extra for anything. That's one of the many reasons I've recommended VW to all of my friends who are in the market for a new car. I can't recommend Volkswagen as a brand, or Tom Wood Volkswagen enough, especially John Pittman! The industry needs more sales people like him! More

Great experience! Alex Green was great to work with! He was knowledgeable, friendly, and responsive, but he did not pressure us to make a decision. He provided one of Alex Green was great to work with! He was knowledgeable, friendly, and responsive, but he did not pressure us to make a decision. He provided one of the best car buying experiences we have ever had! Everyone at the dealership was super helpful and easy to work with. We would definitely recommend Alex and Tom Wood Volkswagen. More

Great Service Brian did a fantastic job on short notice. He provided straight forward details that made us feel comfortable and left nothing to assumption. I'm look Brian did a fantastic job on short notice. He provided straight forward details that made us feel comfortable and left nothing to assumption. I'm looking forward to working with the team at Tom Wood and taking advantage of the benefits Brian was able to provide. More

Tom Wood VW I got great service from John Dwyer and Joe Jacobson today at the dealership. They serviced my vehicle and, when a problem developed, they went out I got great service from John Dwyer and Joe Jacobson today at the dealership. They serviced my vehicle and, when a problem developed, they went out of their way to fix the problem and make sure I had a good experience. I absolutely did have a good experience, and it's entirely because of John and Joe. More

Excellent The customer service was second to none. Brian Carlson answer all my question and wanted to make sure I got what I wanted. Great job! The customer service was second to none. Brian Carlson answer all my question and wanted to make sure I got what I wanted. Great job! More

Kenny Scott My VW Jetta TDI was part of the settlement program and I worked with Kenny Scott to make the transition from that vehicle into a certified pre-owned t My VW Jetta TDI was part of the settlement program and I worked with Kenny Scott to make the transition from that vehicle into a certified pre-owned that fit my criteria. Kenny worked hard to select several vehicles that I drove eventually narrowing it down to one. He's a genuine employee and provides excellent customer service. More