Tom Wood Volkswagen
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 403 reviews
Professional and expedient service. Brian Carlson and John Hiatt made our VW purchase a professionally conducted pleasure. All closing details were ready to go at our appointment. Bria Brian Carlson and John Hiatt made our VW purchase a professionally conducted pleasure. All closing details were ready to go at our appointment. Brian and John presented and encouraged us to use dealership amenities of which we were not before aware. More
Brian Carlson Looking for a car can be a daunting task but not at Tom Wood Volkswagen! We received outstanding service from the start! Brian Carlson was more than a Looking for a car can be a daunting task but not at Tom Wood Volkswagen! We received outstanding service from the start! Brian Carlson was more than a salesman he became a friend! Personal service across the board! From the general manager to the "cashier"! Nothing but good things to say about the entire team at Tom Wood Volkswagen! More
Great Sales Experience! Kenny Scott, Sales was knowledgeable, helpful, courteous and a pleasure to deal with in investigating models, colors and trim levels on the lot! Tom Kenny Scott, Sales was knowledgeable, helpful, courteous and a pleasure to deal with in investigating models, colors and trim levels on the lot! Tom Wood has a huge inventory and had my desired model on the lot in every available color and trim so it was easy to choose. TruCar made configuring and requesting quotes from several dealers easy with documented guaranteed savings of at least $X,XXX over MSRP from several dealers without hassle, opening questions such as "how much do you want to spend?" nor hours wasted in "negotiations" and "have to see if my manager will approve". VW Partners program resulted in additional savings on my purchase! Kenny and Joe assisted in locating my desired vehicle configuration (trim, options and color "In Transit") and acquiring it from another dealership upon receipt from VW USA. They made it worth my time to drive to Tom Wood VW! More
Easy in, easy out! I have bought and sold many cars over the years and my experience with Brian and Tom Wood was great from start to finish. I highly recommend anyone l I have bought and sold many cars over the years and my experience with Brian and Tom Wood was great from start to finish. I highly recommend anyone looking for a VW to check out Tom Wood and to specifically ask for Brian. More
Great car buying experience I have been looking at small SUV's for over a year. Having looked at everything from CRV, RAV4, CX5, Forrester, etc I finally made my way to Tom Wood I have been looking at small SUV's for over a year. Having looked at everything from CRV, RAV4, CX5, Forrester, etc I finally made my way to Tom Wood VW. John was super awesome from the get go and had answers for all of my questions. He was very patient and knowledgeable, but most importantly he helped me find the SUV I've been looking for. 10/10 would buy a car from John again. More
Great experience. Highly recommend Tom Wood group and especially Tom Wood VW, have with out a doubt blown my expectations out of the water again. Their professionalism and willingness t Tom Wood group and especially Tom Wood VW, have with out a doubt blown my expectations out of the water again. Their professionalism and willingness to find the right fit for me was shown from the very beginning to the very end. My salesman, John Pittman, was in my opinion the best person I spoke with from the many dealerships I visited until I landed on TW VW. More
Happy Customer I have had my vehicle serviced at Tom Woods and was always very satisfied. My experience trading for a new vehicle was equally satisfying. Very helpfu I have had my vehicle serviced at Tom Woods and was always very satisfied. My experience trading for a new vehicle was equally satisfying. Very helpful and pleasant to work with. Can't imagine going any where else. Thanks! More
Best new car buying experience We have been using Tom Wood for the service of our previous VW's Buying a new car with Brian and the team at Tom Wood Volkswagen was our best exper We have been using Tom Wood for the service of our previous VW's Buying a new car with Brian and the team at Tom Wood Volkswagen was our best experience buying a new car. We bought exactly what we wanted, without pressure to buy anything else. Brian was great to work with to narrow down the options. John did a great job explaining all the financial aspects and made transaction as transparent as possible. A great place to buy, sell and get service for your VW. Dealership is spotless and provides amenities of a luxury car dealership. More
A+ service very nice guys , he know what he is talking about , i would definaly come back to see vu for my car service next time or oil change very nice guys , he know what he is talking about , i would definaly come back to see vu for my car service next time or oil change More
Good car buying experience! John P was very helpful in steering me toward the right car. He asked good questions to gain more knowledge about my needs without being the least bit John P was very helpful in steering me toward the right car. He asked good questions to gain more knowledge about my needs without being the least bit pushy. Everyone there was very friendly & helpful with every aspect of the purchase. I recommend them highly. More