Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Wood Volkswagen
Indianapolis, IN
403 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 403 reviews
June 22, 2017
Great Experience!! Working with Brian was a breeze! he answered all my questions and didn't pressure me into buying anything before I was ready. He was very personable a Working with Brian was a breeze! he answered all my questions and didn't pressure me into buying anything before I was ready. He was very personable and friendly. Sam was also very nice and easy to work with in the business office. We plan on visiting them again when he trade our second car. Thank you!! More
by TeraR
Employees Worked With
Brian Carlson, Sam Trezzo
June 20, 2017
Great buying experience, great customer service After being a regular customer in the service department for oil changes and maintenance for 3 years, I knew this was where I wanted to buy my 2nd VW After being a regular customer in the service department for oil changes and maintenance for 3 years, I knew this was where I wanted to buy my 2nd VW. I look forward to working with Brian Carson and Sebastian K in sales, and John Hiatt in finance in a few years when we find my wife her first VW More
by Clout8
Employees Worked With
Brian Carlson, Sebastian Kastberg, John Hiatt
June 19, 2017
I knew I was in good hands when I walked in. The team at Tom Wood Volkswagen are awesome. They really care about you getting all the information you need to make the best decision for yourself. I The team at Tom Wood Volkswagen are awesome. They really care about you getting all the information you need to make the best decision for yourself. If you come here they'll take really good care of you. More
by rctapnio
Employees Worked With
John Pittman, John Hiatt
June 18, 2017
Thank you Anya....you're the greatest!! Tom Wood Volkswagen is a GREAT place to buy a car....obviously the cars are top notch, that goes without saying! What deserves mentioning is the fact Tom Wood Volkswagen is a GREAT place to buy a car....obviously the cars are top notch, that goes without saying! What deserves mentioning is the fact the employees are all amazing! Everyone helps each other, there's team work to the fullest! Friendly, helpful, always complementing each other! A big thank you to Anya for all the work she did, always with a smile! The general manager is amazing, you can tell he was brought up by a wonderful mother! More
by Dek
Employees Worked With
Joe Jacobson, Sam Trezzo, Anya Bass
June 18, 2017
Excellent Van, Excellent Price, Excellent People Buying a new vehicle is not my favorite thing to do. Researching types, colors, options until you find what you want. We found our new van at Tom Wood Buying a new vehicle is not my favorite thing to do. Researching types, colors, options until you find what you want. We found our new van at Tom Wood Volkswagen (not surprisingly the same place we found our other car). Brian at TW is a great sales consultant. Not pressuring and honestly cared about our next family ride. He, Joe and John, worked with us to get us into the van we wanted for a price we were happy with. If your in the market for a new car, you can't go wrong with Brian and Tom Wood! Thx! More
by JDubsIndy
Employees Worked With
Brian Carlson, Joe Jacobson, John Hiatt
June 17, 2017
Tom Wood Volkswagen -Great experience Brian Carlson, Joe Jacobson, and Stephan Pavicic were all wonderful in helping me with both finding my car and helping me through the process. I am gr Brian Carlson, Joe Jacobson, and Stephan Pavicic were all wonderful in helping me with both finding my car and helping me through the process. I am grateful for their experience and for being great advocates for me. Will definitely visit again! More
by Like123
June 17, 2017
Helpful Had a great experience, very helpful and straightforward. Greatly appreciated the service, and the environment. Made the process of finding another c Had a great experience, very helpful and straightforward. Greatly appreciated the service, and the environment. Made the process of finding another car non-stressful. Thank you More
by N
Employees Worked With
Brian Carlson
June 17, 2017
VW Proud! Tom Wood Volkswagen was a pleasure to work with in purchasing a new Passat. Not only were they able to lessen a poor situation because of high mileage Tom Wood Volkswagen was a pleasure to work with in purchasing a new Passat. Not only were they able to lessen a poor situation because of high mileage on our leased turn in car, we also got a great deal on a new 2017 R Line beautiful black automobile. Now a special word about sales agent Brian Carlson who worked with us. Not only is he a VW pro but he put all the numbers together and took the time to show off some of the new features of the car. Coupled with his friendly and helpful nature, his knowledge of the product and recommendations put us at ease during the sale! Five stars for Tom Wood Volkswagen! More
by Indianajer
Employees Worked With
Brian Carlson, Jon Dwyer, John Hiatt
June 15, 2017
Highly Recommend Very impressed with Tom Wood Volkswagen. From the front end in sales to back end in finance, everyone I worked with went the extra mile. They were eve Very impressed with Tom Wood Volkswagen. From the front end in sales to back end in finance, everyone I worked with went the extra mile. They were even doing a cookout on the day I was there- everyone likes free food!! More
by Lys29
Employees Worked With
Joe Jacobson, Sam Trezzo, Alex Green, John Hiatt
June 13, 2017
Our Second Beetle Back in 1970 purchased a new Beetle - an Iberian Red 1971 Super Beetle; now that the kids are grown, purchased our second Beetle, 2015 Yellow Rush. R Back in 1970 purchased a new Beetle - an Iberian Red 1971 Super Beetle; now that the kids are grown, purchased our second Beetle, 2015 Yellow Rush. Really enjoyed Tom Wood VW's service and working with Kenny Scott. Super dealer, super car. More
by gary sandahl
Employees Worked With
Kenny Scott, John Hiatt
