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Tom Wood Volkswagen

Indianapolis, IN

4.5
403 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 403 reviews

July 07, 2017

Quality cars and people Brian was so helpful in fully explaining everything about the car of interest and answering any questions we had. He made sure the car was exactly wha More

by shmetcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson
Jul 15, 2017 -

Tom Wood Volkswagen responded

Thank you for the great comments! When it comes to providing an exceptional customer experience, Brian Carlson definitely has it down pat. Not only listening to the concerns and needs of our guests, but also seeing that those concerns are considered during the car shopping experience. Congratulations on your purchase and thank you for being a part of the Tom Wood Family!

July 06, 2017

Great! John was a great and energetic salesman, and he did not at all give off the pushy vibe that is typically associated with car salesmen. He was very hel More

by hrankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
Jul 15, 2017 -

Tom Wood Volkswagen responded

Thank you for the great comments! When it comes to providing an exceptional customer experience, John Pittman definitely has it down pat. Not only listening to the concerns and needs of our guests, but also seeing that those concerns are considered during the car shopping experience. Congratulations on your purchase and thank you for being a part of the Tom Wood Family!

July 04, 2017

great service Kenny Scott was very pleasant and helpful with me in finding a new passat TDI. He was very knowledgeable about the car and offered me all the extra wa More

by jreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Scott
Jul 15, 2017 -

Tom Wood Volkswagen responded

Thank you for the great comments! When it comes to providing an exceptional customer experience, Kenny Scott definitely has it down pat. Not only listening to the concerns and needs of our guests, but also seeing that those concerns are considered during the car shopping experience. Congratulations on your purchase and thank you for being a part of the Tom Wood Family!

July 04, 2017

Excellent experience as a first time buyer Tom Wood Volkswagen will be my car dealer for life. From the complimentary beverages and snacks to the down-to-earth conversation, they really make y More

by Hannah1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hiatt, Rob Pucci
Jul 15, 2017 -

Tom Wood Volkswagen responded

Thank you for the great comments! When it comes to providing an exceptional customer experience, Rob Pucci definitely has it down pat. Not only listening to the concerns and needs of our guests, but also seeing that those concerns are considered during the car shopping experience. Congratulations on your purchase and thank you for being a part of the Tom Wood Family!

July 01, 2017

Great service. Great professions. Took my car to Tom Wood Volkswagen to get my battery replaced. They provided great service at a fair price. The prossionals working there like Vu make More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Jul 02, 2017 -

Tom Wood Volkswagen responded

We endeavor to make all our guests feel they are part of a family, and you can count on us to be there when you need us. Vu Tran is one of the very best . We are delighted you trusted us, hope to see you soon.

June 30, 2017

Truely an outstanding service from all at VW John Pittman was extremely pleasant, helpful and patient with me. Not only will I be a loyal VW customer from now on but with Tom Wood company as we More

by German1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman, John Hiatt
June 29, 2017

Brian, Allen, and Sam great to work with! I purchased a used 2014 Ford Fusion here. Brian Carlson was my salesman. He was great to work with, told me all the fees upfront, and made the whole More

by Lafayette car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson, Sam Trezzo, Allen Gooch
Jun 30, 2017 -

Tom Wood Volkswagen responded

Thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2017

Such a helpful team! The guys at Tom Wood Volkswagen are not afraid to go above and beyond for their clients. Alex Green was an incredible help in finding the right VW for More

by Madgoodm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Trezzo, John Pittman, Alex Green
Jun 30, 2017 -

Tom Wood Volkswagen responded

Hi and thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2017

best place to buy a golf, best knowledge and advice John Pittman is the man to talk to about buying a VW with peace of mind and knowing you're getting the best deal and the best car. I wouldn't go throu More

by mubydram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
Jun 30, 2017 -

Tom Wood Volkswagen responded

We really appreciate this five star review about our dealership and are so happy you felt comfortable while purchasing a vehicle from John! Thank you for your loyalty and we hope to see you when you're ready for service.

June 26, 2017

Great painless experience My last two cars were from Tom Wood Volkswagen but normally my husband is with me and takes care of things. I needed to refinance (purchasing my leas More

by candace stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Trezzo, Joe Jacobson, Allen Gooch, John Hiatt , Brian Carlson, Joe Jacobson, Sam Trezzo, Allen Gooch, John Hiatt
Jun 26, 2017 -

Tom Wood Volkswagen responded

Thank you for the wonderful comments! It's definitely important to us that our customers feel like a part of the family, so it was a real pleasure to answer any and all of your questions. If there's ever anything further we can do to help you, please don't hesitate to let us know and we'll be happy to help. Congratulations on your newest addition and welcome to the Tom Wood Family!

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