Tom Wood Volkswagen
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great Experience! Everyone in the dealership was, and is always, extremely helpful during this process! Kenny and Brian helped me find the best car and deal for me! Everyone in the dealership was, and is always, extremely helpful during this process! Kenny and Brian helped me find the best car and deal for me! More
I am buying a car TODAY! At the end of the day my mission was accomplished of buying a car. Brian helped me out as much as he could with the cost. Alex followed me home in my At the end of the day my mission was accomplished of buying a car. Brian helped me out as much as he could with the cost. Alex followed me home in my new car since I came in a rental. I am happy with my car!! Thanks!! More
Great service! Excellent service. Very accommodating. We test drove several vehicles to find the one that fit right. John was great to work with. I would recommend T Excellent service. Very accommodating. We test drove several vehicles to find the one that fit right. John was great to work with. I would recommend Tom Wood to any one More
Great service, great team! The moment I walked in to the service department Jack ofrrered to help me. All I wanted was regular maintenance but he treated me like it was the most The moment I walked in to the service department Jack ofrrered to help me. All I wanted was regular maintenance but he treated me like it was the most important thing in the world. That's the kind of service I like. I didn't expect to have my car vacuumed either. The nice men and women who did it worked as a team. I told them they didn't have to, but they did it anyway. Jack assured me that he wanted to make sure that I had an exceptional experience, and I did! The entire team was courteous and mad sure my wants and needs were met. I can always count on Jack to take care of me and my car. Jon, Vu, Luke, George and Cassidy are great to talk to and will answer all of your questions. In the rare instance that they don't know the answer, they will find it for you. My salesman came to make sure I am happy with my Jetta. I couldn't see myself going anywhere esle for service, VW or not. More
Terrific experience Brian Carlson from tom wood Volkswagen, was an excellent person to buy a car from. He was patient, knowledgeable, and ever so helpful while going thro Brian Carlson from tom wood Volkswagen, was an excellent person to buy a car from. He was patient, knowledgeable, and ever so helpful while going through the lengthy process of finding and financing our new car. I highly recommend him if you are looking to find your new vehicle. I can't go on without mentioning John Hiatt in finance and Allen Gooch the sales manager as they to were instrumental in working with us during this process. More
Regular maintenance Very helpful even though we came in after hours to pick up car! Thank you! I will always come back to this dealership. I love the atmosphere and the Very helpful even though we came in after hours to pick up car! Thank you! I will always come back to this dealership. I love the atmosphere and the service. Having snacks around does not hurt either! More
Tom Wood Volkswagen Service Experience A lot of times people don't like to take their car to the dealer for service because they think it will cost too much. I will say that my experience i A lot of times people don't like to take their car to the dealer for service because they think it will cost too much. I will say that my experience is that they are pretty reasonably. When they service my car it's done right the first time. They have great customer service which is a plus. The technicians are very knowledgeable and courteous. The facility is always clean and I love the way they treat their customers! I took my car somewhere else (very popular known place) once for an oil change that ended with them keeping my car over night. So I learned my lesson. More
Quality and Outstanding Timely Services My service technician Vu Tran is just amazing. He is responsive and always provides me superior customer service when I bring my vehicle in for any a My service technician Vu Tran is just amazing. He is responsive and always provides me superior customer service when I bring my vehicle in for any and all services. This is the best experience I have had with any dealership and it's because of Vu. I can't say enough positive things about him and the quality of work This dealership does. More
Purchase of new VW Golf R. What a car! I had super service during this purchase. I enjoyed the interactions with the sales team and feel like I got a fair deal. I wasn't planning on buying I had super service during this purchase. I enjoyed the interactions with the sales team and feel like I got a fair deal. I wasn't planning on buying an R, but the team read me right, and got me in a car that I love. Johnie R is a real treat. His enthusiasm for the product is contagious. More
Great Job Highly Recommend A+. John Hiatt and Brian Carlson went the extra mile. Tom Wood VW is very easy to work with to get your deal done. Highly Recommend A+. John Hiatt and Brian Carlson went the extra mile. Tom Wood VW is very easy to work with to get your deal done. More