Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Wood Volkswagen
Indianapolis, IN
403 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 403 reviews
August 08, 2017
Good people It's a nice dealership with good folks. I got what I wanted and am happy with my vehicle. Thank you for making my experience enjoyable. It's a nice dealership with good folks. I got what I wanted and am happy with my vehicle. Thank you for making my experience enjoyable. More
by Itsnoisyhere
Employees Worked With
Kenny Scott, John Hiatt
August 06, 2017
VW GTI My sales guy Kenny Scott was great, everyone was very friendly. Found just the car I wanted. Thank so muck for the great service. Brad My sales guy Kenny Scott was great, everyone was very friendly. Found just the car I wanted. Thank so muck for the great service. Brad More
by Midwestbrad
Employees Worked With
Kenny Scott, John Hiatt
August 02, 2017
Great Sales Person John Pittman was awesome - no pressure but really helpful. Very knowledgeable about the car we purchased and was willing to stay well past closing to John Pittman was awesome - no pressure but really helpful. Very knowledgeable about the car we purchased and was willing to stay well past closing to make sure we were satisfied. More
by pbphipps
Employees Worked With
John Pittman, John Hiatt
August 01, 2017
First VW Anya was informative and not pushy, and was easy to work with. We were shopping fir my son's first car. The dealership was clean and well lit and ha Anya was informative and not pushy, and was easy to work with. We were shopping fir my son's first car. The dealership was clean and well lit and had snacks. Which was nice considering we had been out for 6 hours at other places and missed lunch. More
by RacedawgVW
Employees Worked With
Anya Bass
August 01, 2017
Great deal! We got a great deal on our new R Line Passat! The sales staff was great! They went out of their way to get the car we wanted. We got a great deal on our new R Line Passat! The sales staff was great! They went out of their way to get the car we wanted. More
by Mario
Employees Worked With
Brian Carlson, Kenny Scott
July 30, 2017
Superior customer service We had some issues with a recently purchased vehicle. In lieu of our original salesperson who was not in today, he was absolutely wonderful. He dealt We had some issues with a recently purchased vehicle. In lieu of our original salesperson who was not in today, he was absolutely wonderful. He dealt with our problem with care and professionalism. We felt truly cared for at this dealership. More
by Serena
Employees Worked With
Rob Pucci
July 29, 2017
Awesome and Exciting Greg was an awesome person to work with he was so very accommodating . Had good wholesome conversations with those who took care of us. This is my sec Greg was an awesome person to work with he was so very accommodating . Had good wholesome conversations with those who took care of us. This is my second experience with Tom Wood VW ..,we just keep coming back ! More
by Greenmmlady
Employees Worked With
Greg Suskovich, John Hiatt
July 29, 2017
Personable experience, last minute add-ons Salesman, Kenny Scott was wonderful to work with in the process of purchasing my new car! I wasn't so happy about the typical last second add-ons to m Salesman, Kenny Scott was wonderful to work with in the process of purchasing my new car! I wasn't so happy about the typical last second add-ons to my final price. I felt ambushed by the $690 tire and wheel coverage and $506 guaranteed asset protection. Overall, Kenny and John created a positive experience purchasing my 2013 Passat and I will go back when I'm ready to purchase again. Now better informed, my next experience should be 5 stars. More
by Rjc1972
Employees Worked With
Sebastian Kastberg, Kenny Scott, John Hiatt
July 28, 2017
Very helpful Having a difficulty making a decision to buy my new car everyone was very helpful and understanding. Glad I decided to chose my now car. I have been Having a difficulty making a decision to buy my new car everyone was very helpful and understanding. Glad I decided to chose my now car. I have been very happy. John has been great even after my sale was complete. More
by K
Employees Worked With
John Pittman
July 28, 2017
Good employee Very friendly and got the job done Nice and easy and have the customer In good hands and gives you more options then customers think Very friendly and got the job done Nice and easy and have the customer In good hands and gives you more options then customers think More
by Hassanin
Employees Worked With
Joe Jacobson, John Hiatt, Rob Pucci, David Higgins
