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Tom Wood Volkswagen
Indianapolis, IN
403 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 403 reviews
October 01, 2017
Great Sales and Service! Purchased a used car from Tom Wood VW the other day; went in for Service and ending up looking at a new car after Jack Harrel suggested I talk to Sam Purchased a used car from Tom Wood VW the other day; went in for Service and ending up looking at a new car after Jack Harrel suggested I talk to Sam Trezzo. I am very happy with my experience. They gave me a very good price on my trade, took care of the service bill and the financing office was awesome. Everyone did a great job! Thanks, WC More
by McMill1956
Employees Worked With
Joe Jacobson, Sam Trezzo, Jack Harrell, Antonio Fisher
October 01, 2017
I love their service department Love their service department, my Step Dad Marc comes here and now I go here for all my GTi's maintenance, Jack is awesome. Last time while my Step D Love their service department, my Step Dad Marc comes here and now I go here for all my GTi's maintenance, Jack is awesome. Last time while my Step Dad and I was getting my work done, I started looking at the new vehicles and checked out a new GTI with APR. Was greeted by a friendly receptionist, then Jack sent me to a friendly salesman named Sam and got to meet the GM personally! I have not purchased a vehicle yet ( saving up) but when I do, I'm going to Tom Wood VW. Great place to go; dealership is awesome looking, free snacks and everyone is happy! More
by McMill1956
Employees Worked With
Joe Jacobson, Sam Trezzo, Jack Harrell
October 01, 2017
Amazing and professional service My wife and I went on a Thursday night before closing, the guys (Rob, Brian and Bruce) stayed past hours until we found the car we liked (~10 pm). The My wife and I went on a Thursday night before closing, the guys (Rob, Brian and Bruce) stayed past hours until we found the car we liked (~10 pm). They were extremely patient, friendly and knowledgeable about the different options we were considering. In fact, they let us borrow the car for the day to get a true feeling for the vehicle. With all of their help, we were able to make an excellent decision on our purchase (We love our Tiguan!). These guys are very professional, honest and best of all non-pushy, which made our experience fantastic! More
by Pablo Cabrera
Employees Worked With
Brian Carlson, Joe Jacobson, Bruce Watts, John Pittman, Rob Pucci
September 29, 2017
From Sudan to mini van Our family couldn't be more impressed with the amazing quality service we received from Sam Trezzo and the Tom Wood staff. Our family of five out grew Our family couldn't be more impressed with the amazing quality service we received from Sam Trezzo and the Tom Wood staff. Our family of five out grew our ford and are so thrilled we joined the van club. My children love it almost as much as my husband and I do. Thanks doe amazing service and finding a van to fit our needs. The Weldon's More
by Kweldon1
Employees Worked With
Sam Trezzo
September 29, 2017
Great experience!! Love working with Sam! He is so helpful and always takes care of our family. We will definitely be back. When it's time to buy another car. Love working with Sam! He is so helpful and always takes care of our family. We will definitely be back. When it's time to buy another car. More
by Lgcoons
Employees Worked With
Sam Trezzo
September 29, 2017
Great buying experience! I recently purchased a used Golf R from Rob and I could not be happier with my experience! He was very knowledgeable on all of the performance parts t I recently purchased a used Golf R from Rob and I could not be happier with my experience! He was very knowledgeable on all of the performance parts that are available through APR for VWs. If you’re looking to modify your vehicle, he will be happy to help! The finance portion was quick and painless. Antonio and Brian worked with me to make sure that I received exactly what I wanted, while still staying within my budget. Overall a great group to buy from! More
by Cassidy C
Employees Worked With
Brian Carlson, Vu Tran, Rob Pucci, Antonio Fisher
September 29, 2017
Great team at Tom Wood VW It's a great experience every time I walk in to Tom Wood Volkswagen on 96th Street in Indianapolis. Everyone is friendly and they do their best to alw It's a great experience every time I walk in to Tom Wood Volkswagen on 96th Street in Indianapolis. Everyone is friendly and they do their best to always give the customer a great experience. My wife, two of my sons and myself have bought cars at Tom Wood Volkswagen. More
by JMann
Employees Worked With
Joe Jacobson, Sam Trezzo, Allen Gooch, George Walker, Jon Dwyer, Antonio Fisher
September 28, 2017
Good purchase experience Kenny was very helpful and professional. He was knowledgeable about the models. Kenny answered all of our questions and provided good feedback. We Kenny was very helpful and professional. He was knowledgeable about the models. Kenny answered all of our questions and provided good feedback. We did not feel pressured More
by Jnk
Employees Worked With
Kenny Scott
September 27, 2017
My experience was very enjoyable and easy! The salesmen Matthew Weiper was more than enjoyable to work with. He made it very simple to make the decision to purchase the car. He did not push t The salesmen Matthew Weiper was more than enjoyable to work with. He made it very simple to make the decision to purchase the car. He did not push the car on me, rather he just gave me the facts about it and was very open and honest. Matt did an excellent job of relating and being open about the car. I would buy another car from Matt if I could! The only downplay on the whole situation was with the financing. I explained I did not want any extended warranty and they tried to sell it too much for my liking. Other than that it was nothing but a great experience! More
by nicecar
Employees Worked With
John Hiatt, Matthew Weiper
September 27, 2017
Got exactly what I wanted with no hassle Kenny was great. He listened to what I was looking for and found it even down to the color I wanted. He did not try to push me into something I didn Kenny was great. He listened to what I was looking for and found it even down to the color I wanted. He did not try to push me into something I didn't really want. I would would definitely buy another car from Kenny. Brian was also helpful and made the financing/paperwork as painless as possible. More
by nb
Employees Worked With
Brian Carlson, Kenny Scott
