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Tom Wood Volkswagen

Indianapolis, IN

4.5
403 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 403 reviews

July 05, 2020

Sales Rep John Pittman III at Tom Woods VW Indianapolis provided excellent detail service. I would recommend anyone looking for a VW go see Pittman More

by Actionbp
Recommend Dealer
Yes
Employees Worked With
John Pittman
Jul 06, 2020 -

Tom Wood Volkswagen responded

Thank you for the 5-star review! We are so glad you enjoyed working with John Pittman here at Tom Wood Volkswagen. We will certainly let him know that you appreciate his help!

June 30, 2020

I went in for oil change service. The dealership is clean people are very polite and there are amenities and kind of a museum. My only complaint is it took so long. More

by kurtpratt
Recommend Dealer
Yes
Employees Worked With
Da'Shawn Jackson
Jun 30, 2020 -

Tom Wood Volkswagen responded

Thank you for the review! We are so glad you enjoyed working with our team at Tom Wood Volkswagen, and we hope to see you again sometime!

June 19, 2020

Nathan Gregg at Tom Wood VW should be given a raise as he is a professional and another Dealer would die well to recruit him. More

by dwaitejr
Recommend Dealer
Yes
Employees Worked With
Mayan Gregg
Jun 19, 2020 -

Tom Wood Volkswagen responded

Thank you for the review! Nathan is an excellent member of our team at Tom Wood Volkswagen, and we will certainly let him know that you appreciate his help!

May 03, 2020

I would highly recommend Tom Wood Volkswagen of Indianapolis! I worked with Kent the General Manager and he makes the buying process very quick and painless! Rob Pucci my salesperson was very patie More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Kent Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Pucci
May 04, 2020 -

Tom Wood Volkswagen responded

Barbara, thank you for the 5-star review! It was our pleasure to work with both you and your daughter here at Tom Wood Volkswagen, and it means a lot to know that you are both enjoying your Volkswagen Tiguans. We will be sure to let Kent and Rob know that you appreciate their help!

April 27, 2020

Brian from the service Dept, took really good care of my son's R line Jetta. Got him in quick to repair a punctured tire and took care of a maintenance issue that we thought we would have to wait a few days More

by DJ
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 27, 2020 -

Tom Wood Volkswagen responded

Hi DJ - We appreciate you trusting us with your son's Volkswagen Jetta and are happy to hear that our team could get it running smoothly and safely in a timely manner. Thank you for the wonderful review! If any future issues should arise, we will be here to help.

April 17, 2020

Gary Baker was awesome! He went above and beyond! I purchased my VW Jetta from Gary Baker on New years eve. I came in close to closing and he was more than willing to stay over and help me. I had some More

by Hbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baker
Apr 17, 2020 -

Tom Wood Volkswagen responded

Hailey - Thank you for sharing! We're delighted that Gary was able to help kick off your New Year with a great deal on your Volkswagen Jetta. We know he will appreciate your kind words and recommendation. Safe driving and we hope to see you down the road! -The Tom Wood Volkswagen Team

March 30, 2020

Sales Person Jake Our sales rep Jake was awesome!! He was knowledgeable and helpful. We would defiantly come back in the future. Like many others the car buying experie More

by robmacdonald2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Carlson
Mar 30, 2020 -

Tom Wood Volkswagen responded

Thank you for the review! We couldn't be happier to hear that Jake provided the amazing service that we pride ourselves on at Tom Wood Volkswagen. We will certainly let him know that you appreciate his help!

January 28, 2020

John Pittman A great experience working with John Pittman! The process was very smooth and organized and John answered all of my questions and was very helpful. Wo More

by christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
Jan 29, 2020 -

Tom Wood Volkswagen responded

Thanks, Christy! We're grateful for your kind words. We hope you'll tell others about us, and send them our way. Thanks again!

January 17, 2020

John is awesome John is just different in that he isn't the typical salesperson. I never felt like he was trying to sell me anything as he listened to my needs/wants More

by mkoehlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pittman
Jan 20, 2020 -

Tom Wood Volkswagen responded

Even after 50 years in the business, we still enjoy it when someone says nice things about us. We hope you're enjoying your new vehicle, and that we'll see you again soon!

December 10, 2019

My bill was over $200 for a 5 min job to replace a $12.18 part. Should have done my research rather than trust them for a fair price. Do your research beforehand or get a second opinion More

by Esatterfield
Recommend Dealer
No
Employees Worked With
Brian
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