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Tom Wood Volkswagen Noblesville

Noblesville, IN

4.4
224 Reviews

14701 Tom Wood Way

Noblesville, IN

46060

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224 Reviews of Tom Wood Volkswagen Noblesville

September 28, 2020

Worked with Mark Jones . He is great and worked with us to get the car at the price we could work with . Thank you Mark More

by clarksteven375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson, Mark Jones, Andy Skinner
Sep 28, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for posting about your experience with Mark at Tom Wood Volkswagen Noblesville. It is our goal to find the best option for guests and I am glad that came true for you!

September 23, 2020

Alex and Andy helped my family with our choice to buy a new car, and it couldn’t have been any easier. Alex even drove our car to pick us up to close the deal! More

by Jacob Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Skinner, Alex Bell
Sep 23, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for taking the time to review us, Jacob! We appreciate your business and are happy to hear that Alex and Andy were able to assist with your purchase. Congratulations and we hope to see you again at Tom Wood Volkswagen Noblesville!

September 12, 2020

We had a very good experience with their sales and management team purchasing my daughter her first vehicle. Very friendly and easy-going no pressure sales. More

by RM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Bailey, Mark Jones, Andy Skinner
Sep 14, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for the review! We are so glad you had a good experience working with our team at Tom Wood Volkswagen Noblesville, and we hope that your daughter continues to enjoy her first vehicle!

September 08, 2020

Very nice people. Really family friendly vibe. I've leased my last three vehicles from them and I'm always well taken care of. A+ More

by ZachBail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragg, Mike Thompson, Lauren Bailey, Mark Jones, Ryan Behner, Trey Hill, Andy Skinner, Alex Bell, Matt Anderson, Kate Hughes
Sep 09, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you, Zach, for sharing your feedback. We're so grateful to have earned your loyalty to Tom Wood Volkswagen Noblesville!

September 02, 2020

We have owned 5 Volkswagen vehicles over the past 20 years, and our current one will be the last thanks to the terrible service at this dealership. Never again. More

by r46040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod Shaw
Sep 16, 2020 -

Tom Wood Volkswagen Noblesville responded

Hi Rudy - Customer service is our priority and I'm very sorry to hear that you had a disappointing experience working with our team. I would appreciate the chance to speak with you directly so I can better understand what happened here. I can't locate your contact information from this review, so would you please give me a call at your earliest convenience? Thank you, Matt Anderson - Service Manager - 317-428-6947

August 28, 2020

Excellent service from the entire team at Tom Wood VW. It was a pleasure to be assisted by Alex. He is professional, intelligent, and very perceptive to the customer's needs and interest. After a wel More

by gjpopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson, Andy Skinner, Alex Bell
Aug 28, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for sharing your feedback for our Tom Wood Volkswagen Noblesville team. We are dedicated to finding the best option for shoppers and it is great to hear that Alex is doing his job right! Enjoy your new ride.

August 25, 2020

Excellent visit....inspected brakes and results were i did not need brakes...i was not charged. Service department was courteous and helpful and explained the results of the inspection. More

by zo46038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Shaw
Aug 25, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for coming to Tom Wood Volkswagen Noblesville for your inspection! It's great to hear that you received helpful service from our team. Enjoy your day!

August 19, 2020

I can’t to coordinate some warranty work between the dealership for the car has been serviced and the new dealership Tom Woods and I even had the service manager at the previous dealership contact the s More

by haikulei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Shaw, Matt Anderson
Aug 20, 2020 -

Tom Wood Volkswagen Noblesville responded

I sincerely apologize for the lack of communication on our end. I would like to ensure that we get this warranty work sorted out for you. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call directly? Thank you, Matt Anderson - Service Manager - 317-428-6947

August 10, 2020

Tom Wood customer for life Working with Alex was a great experience. He was very patient but also informative and gave great advice and helpful opinions, based on my wants and n More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Hill, Andy Skinner, Alex Bell
Aug 10, 2020 -

Tom Wood Volkswagen Noblesville responded

Hi Amanda - This review made our day! It is excellent to hear that you had such a great experience working with Alex at Tom Wood Volkswagen Noblesville. We appreciate your business and are looking forward to earning it again down the road. Many safe and happy miles!

August 06, 2020

The service was good after we worked thru some pricing issues. Once they got the parts they got the car fixed quick. I got my car back with some damage More

by Russ
Recommend Dealer
Yes
Employees Worked With
Michael st.andre
Aug 07, 2020 -

Tom Wood Volkswagen Noblesville responded

Russ, thank you for taking the time to leave us your review and feedback. We are grateful that we got the opportunity to work with you. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Matt Anderson - Service Manager - 317-428-6947

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