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Tom Wood Volkswagen Noblesville

Noblesville, IN

4.4
224 Reviews

14701 Tom Wood Way

Noblesville, IN

46060

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224 Reviews of Tom Wood Volkswagen Noblesville

May 21, 2020

Assistance in buying a car Tom Wood was surprisingly busy and Mark Jones was very attentive. He put us at ease by willingly accepting our questions and challenges each time th More

by mars44
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Bailey, Mark Jones
May 21, 2020 -

Tom Wood Volkswagen Noblesville responded

We aim to provide every customer with an enjoyable sales experience and I am so happy to see your review! Mark & Lauren will be especially grateful for your feedback. Thanks for shopping at Tom Wood Volkswagen Noblesville!

May 20, 2020

Everyone at Tom Wood Noblesville were easy to work with and made sure everything was correct. They have good selection and prices. I will definitely return for my next auto purcahse More

by scottcarlisle2000
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Mike Bragg, Mike Thompson, Ryan Behner, Andy Skinner
May 20, 2020 -

Tom Wood Volkswagen Noblesville responded

Scott, we're pleased to hear that you enjoyed your visit to Tom Wood Volkswagen Noblesville! Our team is looking forward to taking care of you next time.

May 15, 2020

When I arrived at the lot, I was quickly greeted by Mark Jones. He set me up with a test drive and answered all my questions thoroughly. When it came time to buy, he helped me do part of the process online More

by cchalfin88
Recommend Dealer
Yes
Employees Worked With
Mark Jones, Andy Skinner
May 15, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for the 5-star review! We couldn't be happier to hear that Mark took good care of you here at Tom Wood Volkswagen Noblesville. We will certainly let him know that you appreciate his help!

May 14, 2020

My only struggle is how long it takes from start to finish. We knew exactly what we wanted. We told them ahead of time. We did the pre-approval online before we even got there and it still took 2 1/ More

by marcia.marler
Recommend Dealer
Yes
Employees Worked With
Lauren from finance. Did a great job!, Adrian Salas, Ryan Behner
May 15, 2020 -

Tom Wood Volkswagen Noblesville responded

Marcia, thank you for taking the time to leave us your review and feedback. I sincerely apologize for the delay here - I will look into what caused it and work to improve our process going forward. If you'd like to speak with me directly about your visit, please don't hesitate to give me a call. Thank you, Michael Bragg - General Manager - 317-853-4576

May 13, 2020

Awesome!! We adore our new Volkswagen and were really happy with every single employee we encountered—especially Alex, our salesman!! Our son was thrilled to see the new Jetta we brought home for him. More

by miranda_blair81
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Andy Skinner, Alex Bell
May 13, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for the 5-star review! Nothing makes us happier here at Tom Wood Volkswagen Noblesville than hearing from satisfied customers, and it means a lot to know that you are enjoying your new Volkswagen Jetta. We will be sure to let Alex know that you appreciate the help!

May 11, 2020

Awesome experience!!!! Mark Jones was awesome,super cool and chill, not the typical pushy used car salesman!! The whole team was super friendly and very helpful. I had put o More

by js278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jones
May 12, 2020 -

Tom Wood Volkswagen Noblesville responded

At Tom Wood Volkswagen Noblesville it's our goal to pair our customers with the right vehicles for them. We are so happy this was your experience! Thank you for taking time to share this feedback about Mark and our team. We appreciate your business and wish you safe driving.

May 11, 2020

Very Good Experience. I would definitely recommend this Dealership. Alex Bell is an awesome car salesman. He was very friendly and very patient as well. Andy was also very professional. I was initially go More

by Matt
Recommend Dealer
Yes
Employees Worked With
Andy Skinner, Alex Bell
May 12, 2020 -

Tom Wood Volkswagen Noblesville responded

We're so grateful for your feedback, Matt. At Tom Wood Volkswagen Noblesville, our team strives to offer friendly and professional service for every customer!

May 09, 2020

Tom Wood Noblesville really cares about their customers! This was my first time buying a car from a dealership, and I was worried about being forced into something by a pushy salesman looking to take advanta More

by Spencer V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson, Alex Bell
May 11, 2020 -

Tom Wood Volkswagen Noblesville responded

Thank you for the 5-star review, Spencer! We are so glad that we made your first dealership experience a positive one. It was our pleasure to work with you at Tom Wood Volkswagen Noblesville, and we will certainly let Alex know that you appreciate the help!

May 04, 2020

The Team at Tom Wood VW in Noblesville made the 8 hour round trip worth it. Adrian exceeded expectations by making sure my questions were answered before my trip and Trey did an awesome job of explaining More

by palmstein
Recommend Dealer
Yes
Employees Worked With
Adrian Salas, Trey Hill, Andy Skinner
May 05, 2020 -

Tom Wood Volkswagen Noblesville responded

What a fantastic review! It was a pleasure working with you and we're honored you made the long trip to do business with us here at Tom Wood Volkswagen Noblesville. We'll be sure to pass on your appreciation to Adrian, Trey, and Andy. Thanks for sharing and congratulations on your new Volkswagen Passat!

May 03, 2020

Friendly and helpful Mark was incredibly friendly, accomodating, and patient with me during my sales experience. I had many questions, and Mark was very knowledgeable in a More

by brittanylynnwenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones
May 04, 2020 -

Tom Wood Volkswagen Noblesville responded

Brittany - Thank you for the great review of Tom Wood Volkswagen Noblesville! We're so glad that our team treated you to a 5-star experience and we'll certainly pass along your generous feedback to Mark. See you down the road!

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