248 Reviews of Tom Wood Toyota - Service Center
Tom Wood’s Deshawn met me when I arrived for an unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hour unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hours after I left it at the dealership. Thanks to his hard work I got my vehicle back when he had told me it would be ready. He also drove my vehicle to the waiting area to give it back to me. That is what I appreciate about Tom Wood and Deshawn in the service department! More
Usually quick and keeps you upto date on what is being looked at for the vehicle, second time they have not done a complementary wash even when it’s on the service report. Please just take it off if you’r looked at for the vehicle, second time they have not done a complementary wash even when it’s on the service report. Please just take it off if you’re not going to do the wash. More
Toyota of Whitestown always does a truly Professional job on my 2016 Corolla. Thank You on my 2016 Corolla. Thank You More
Always pleased with my service here, although didn’t receive complementary car wash this time prior to pick up. Also, not sure why a mini detail is available on the envelope for key drop off but not an receive complementary car wash this time prior to pick up. Also, not sure why a mini detail is available on the envelope for key drop off but not an option at the dealership.. I was disappointed about that. More
Service was better than expected! Advisor was excellent explained everything that was done and showed me pictures Advisor was excellent explained everything that was done and showed me pictures More
Service was great as always. Car was done in a timely manner and ready just as we arrived. Car was done in a timely manner and ready just as we arrived. More
Always helpful. We don’t feel like they try to sell you services that aren’t needed. We’ve been going here many years and have never had a bad experience! We don’t feel like they try to sell you services that aren’t needed. We’ve been going here many years and have never had a bad experience! More
It was a fine experience. Easy to get an appointment, changed the appointment with no problems when we lost a key fob and needed to replace it. Work was done in about 40 min Easy to get an appointment, changed the appointment with no problems when we lost a key fob and needed to replace it. Work was done in about 40 minutes. Nick was very pleasant. More