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Tom Wood Toyota - Service Center

Whitestown, IN

4.7
248 Reviews
Call Service Center (317) 297-2444

248 Reviews of Tom Wood Toyota - Service Center

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July 13, 2025

Would have liked to see worn brakes before serving but overall clean environment courteous, and helpful More

by wbakeriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsen
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Jul 14, 2025 -

Tom Wood Toyota responded

Thank you for your feedback, Wbakeriv. We're glad to hear that you found our environment clean and our team courteous and helpful. We appreciate your input on the brakes and will strive to improve in this area. If there's anything else you'd like to discuss, feel free to reach out anytime! - Neal Guidarelli - Service & Parts Director - 317-298-9081

July 07, 2025

Tom Wood Toyota, service was quick and easy, Chris explained all and any issues that were or weren’t present on my Toyota and got me in and out in an hour!! I highly recommend them for your service ne More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Redman
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Jul 08, 2025 -

Tom Wood Toyota responded

Mark, thank you for sharing your positive review of Chris! We appreciate your business and hope to see you again at Tom Wood Toyota.

July 01, 2025

Excellent service and communication throughout the process. I would recommend this dealership. They even picked up and dropped off my car. More

by KRLindskog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolton
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Jul 03, 2025 -

Tom Wood Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Toyota provided excellent service and communication. We appreciate your recommendation and look forward to serving you again in the future!

June 05, 2025

Kolton was great. Got me in and taken care of. Explained the issues and got them Fixed. More

by Maslandrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton
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Jun 05, 2025 -

Tom Wood Toyota responded

We are glad to hear that Kolton provided excellent service. Thanks for choosing Tom Wood Toyota!

May 01, 2025

Austin was very helpful with my service visit and follow up afterwards on issue requiring a part. More

by KELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 01, 2025 -

Tom Wood Toyota responded

Austin and the Tom Wood Toyota team are always here for you, Kellie. Thanks for the high praise!

April 10, 2025

Chris from Tom Wood Toyota is professional, friendly and always available to assist. It is my one stop shop. Thanks again l. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Redmond
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Apr 10, 2025 -

Tom Wood Toyota responded

John, we're delighted to hear that Chris provided you with such excellent service at Tom Wood Toyota. Thank you for making us your one-stop shop!

April 01, 2025

Service was prompt, professional , kept me informed and the upstairs wanting room is a quiet area to pass the waiting time. PS. My service rep made me a delicious cup of hot chocolate ! More

by Nancy Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Tom Wood Toyota responded

Nancy, we're delighted to hear you enjoyed the prompt service and cozy waiting area at Tom Wood Toyota. It's great that your service rep added a special touch with hot chocolate! Thanks for sharing your experience with us!

March 30, 2025

Austin gave excellent service when we brought in our car for an oil change. The team was very courteous. More

by Joevitale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aguilera
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Apr 01, 2025 -

Tom Wood Toyota responded

We're delighted to hear that Austin and the team provided excellent service during your visit at Tom Wood Toyota. Thanks for sharing your experience with us!

March 29, 2025

The service technician was very kind and understanding. Explained me the process well. After diagnosis, he informed me the issue was covered by Toyota Customer Confidence notice thus entire repair was free More

by Murugesan,R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton
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Mar 31, 2025 -

Tom Wood Toyota responded

We're delighted to hear that our service technician provided you with excellent care and clarity at Tom Wood Toyota. It's great news that the repair was covered under the Customer Confidence notice! Thank you for recommending us!

March 14, 2025

Kolton and the team at Tom Wood Toyota are awesome! !! They fit me in and I had service at a fair price!! More

by luke.nelligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton
Report | Print
Mar 14, 2025 -

Tom Wood Toyota responded

Luke, we're delighted to hear that Kolton and the Tom Wood Toyota team provided you with excellent service at a fair price! Thanks for sharing your experience!

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