Tom Wood Subaru - Service Center

The Subaru dealership had excellent customer service and met all the request as well as additional services that met the maintenance of my vehicle. met all the request as well as additional services that met the maintenance of my vehicle. More

Dealership did a great job on my wife’s car. In-depth front end engine repair and service to my wife’s vehicle with over 100,00 mile on it. Runs great now!!!! front end engine repair and service to my wife’s vehicle with over 100,00 mile on it. Runs great now!!!! More

Love the employees & the fact that they don’t try to sell you anything. They’re honest & trustworthy! you anything. They’re honest & trustworthy! More

I feel they care about the customer. Work quality is good. I like that they wash your car. It appears that they can install a lot if the accessories that are in the catelogue. good. I like that they wash your car. It appears that they can install a lot if the accessories that are in the catelogue. More

Have bought three cars from this dealership and another from different Tom Wood dealership and in all of them they have been the best I have ever experienced compared to others from different Tom Wood dealership and in all of them they have been the best I have ever experienced compared to others More

By far the best dealership I’ve ever visited - employees are happy and do a great job every time. are happy and do a great job every time. More

Had a front tire that kept going low. Wilfred took down my information. The car was taken for a test drive. It was the two front tires. Both value stems had to replaced. I appreciate the excellent service, my information. The car was taken for a test drive. It was the two front tires. Both value stems had to replaced. I appreciate the excellent service, since I was takin a trip out of town on Saturday. I was not expecting the car to be washed. I really appreciated. More

The 90 minute recall fix took over 3.5 hours. The app that marks the progress didn’t work. When we got home and parked in the garage, the garage filled with a gas smell that we weren’t warned about. N that marks the progress didn’t work. When we got home and parked in the garage, the garage filled with a gas smell that we weren’t warned about. Not the best experience More

Excellent customer service! Everyone that I encountered was very nice and helpful. Cody went above and beyond my expectations! I have had very bad experiences at other places and was a little afraid for th was very nice and helpful. Cody went above and beyond my expectations! I have had very bad experiences at other places and was a little afraid for the outcome of this encounter; however, everyone that had something to do with providing service to my vehicle was very nice and profesional. Cody made sure I did not spend on something I did not have to at the time! That is true honest customer service!!! Great job and THANK YOU Team Tom Wood Subaru! More

The service is always good, but the wait this time was well over 3 hours. Granted there’s a holiday coming up, but 3.5 hours is a long wait for an oil change and tire rotation. The only reason I waited well over 3 hours. Granted there’s a holiday coming up, but 3.5 hours is a long wait for an oil change and tire rotation. The only reason I waited was because of the oil change package I purchased. Once that expires I’ll go elsewhere where it’s cheaper and no wait. More