Tom Wood Subaru - Service Center

Everything was great except my husband was the one who waited for the car. He is crippled and limps with a cane. When he paid he was handed the paperwork and told that the car was “up front”. After lim waited for the car. He is crippled and limps with a cane. When he paid he was handed the paperwork and told that the car was “up front”. After limping past seven cars waiting for service he found our car parked on the side of the building behind another car. The doors were locked and he couldn’t get in. So he had to limp back to the service desk and ask for the fob. It was found hanging two service desks down from where he’d gotten the paperwork. He was not happy! More

I’m driving my 4th Subaru , and I wouldn’t take it anywhere but Tom Wood Subaru to be serviced. Everyone inn the service department, especially Joe, has always been completely professional while treat anywhere but Tom Wood Subaru to be serviced. Everyone inn the service department, especially Joe, has always been completely professional while treating me well. My 2017 Outback runs like a top. They have a customer for life in me. More

Professional, friendly. and transparent service. Honest assessment and thorough follow-up! Thanks to Darrell Allen and the technicians who identified and resolved the issue w and transparent service. Honest assessment and thorough follow-up! Thanks to Darrell Allen and the technicians who identified and resolved the issue with my Outback. More

Had great service this time and each time I take my car there. Brandon Morning was fantastic about getting me in and out in a timely fashion. He is prompt to return my calls and is professional and frien there. Brandon Morning was fantastic about getting me in and out in a timely fashion. He is prompt to return my calls and is professional and friendly. The service on my 2018 Outback was corrected from the previous service call. I will continue to go there even though the new car warranty has expired. More

Todd Von Blon is a great help for service on my 2007 Forester. He is an asset to your business. Forester. He is an asset to your business. More

We purchased a new 2019 Outback from this dealership three years ago. Since that time our experience has been mostly positive. Service personnel have been knowledgeable and helpful. Our only less than p three years ago. Since that time our experience has been mostly positive. Service personnel have been knowledgeable and helpful. Our only less than positive experience was when we made an appointment specifically to have our brake pads replaced, only to get there and find out that they were out of brake pads. We were inconvenienced by having to take time out of our busy schedule to return a second time to have this work performed. More

I just moved to the area and needed a oil change. I couldn’t have asked for a better experience. Keep up the great work I couldn’t have asked for a better experience. Keep up the great work More

Came in for oil & filter change. The people were friendly, the waiting area was clean and the service was prompt and well done. I would use Tom Wood Subaru service center again. The people were friendly, the waiting area was clean and the service was prompt and well done. I would use Tom Wood Subaru service center again. More

Accommodated appointment for 30K & completed service within a prescribed timely manner. Reschedule later date & time for suggested maintenance. within a prescribed timely manner. Reschedule later date & time for suggested maintenance. More

Darrell Allen is a great service consultant. He got my car fixed perfectly. Made it easy on me. car fixed perfectly. Made it easy on me. More