Tom Wood Subaru - Service Center

Wilford at Tom Wood. Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expecte Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expected time needed and he arranged for a loaner vehicle so l could accomplish other things rather than merely stay in the customer lounge. When returning for my Forester he went over all that was done and recommendations noted by the mechanic for future work. More

Service writer Wilfred Chan was exceptional in all the assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed. The warranty process leaves a lot to be desired! I have been driving for over 50 years. My butt is more sensitive at times than the computer . I finally 2 problems fixed of which I've complained for 2 or more years. Tom Wood's service dept did what they could. My issue is with corporate Subaru protocols. More

My wife came in for a regular-maintenance oil change and tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently nee tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently needed a battery as they were all "just a bit low". Filters for everyone were also in need of a change during the visits. She had to decline multiple times before being able to finish the service visit and pay. I typically bring the car in myself and avoid this, but unfortunately it seems that the stereotypical behavior is still alive and well in the automotive service industry. More

Friendly knowledgeable technicians. Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent. More

Good Service, we got a problem and they fixed in time, I would recommended them would recommended them More

They have great people working there always very helpful. The price are also very reasonable. The place is clean and they have free beverages. The price are also very reasonable. The place is clean and they have free beverages. More

In out great job 👏 courteous staff. Wat time short. Clean environment. Perfessional staffing.snacks drinks Wat time short. Clean environment. Perfessional staffing.snacks drinks More

I was early for my appointment and they still service my car quickly. And washed the car when done. Issac was very pleasant and professional. Thank you car quickly. And washed the car when done. Issac was very pleasant and professional. Thank you More

Everything about the service was top class. Came in with several questions and all were swiftly answered. Came in with several questions and all were swiftly answered. More

Michael Manns was very helpful. Service was fast and the diagnostic was thorough. The environment was clean and welcoming. I have had a Subaru since 2018. The car has been serviced Service was fast and the diagnostic was thorough. The environment was clean and welcoming. I have had a Subaru since 2018. The car has been serviced only by Tom Wood Subaru. More