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Tom Wood Subaru - Service Center

Indianapolis, IN

4.8
201 Reviews

201 Reviews of Tom Wood Subaru - Service Center

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December 27, 2024

I had a very pleasant experience getting my Subaru (& my daughter’s Subaru) serviced at Tom Wood Subaru. Camryn Meyer, the Service Advisor was both pleasant & knowledgeable. She is an excellent representati More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camryn Meyer
Dec 27, 2024 -

Tom Wood Subaru responded

William, we're delighted to hear that Camryn provided you with such a pleasant service experience at Tom Wood Subaru. Thank you for your kind words and continued trust in us! We look forward to seeing you and your daughter's Subarus again soon!

December 25, 2024

I took my Forrester in for service right before Christmas. I thought I might have to leave my car there until the next day. Michael went above and beyond to get my car completed the same day. My ex More

by Flo7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Manns
Dec 26, 2024 -

Tom Wood Subaru responded

Thank you for sharing your experience! We're delighted to hear that Michael went above and beyond to ensure your Forrester was serviced promptly at Tom Wood Subaru. We appreciate the feedback and look forward to serving you again in the future!

December 10, 2024

Joe, Service Writer, does a fabulous job! He did an awesome job keeping me abreast of the progress of my vehicle repair and took the time to answer my questions and explain the why a process More

by ron.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Dec 10, 2024 -

Tom Wood Subaru responded

It's fantastic to hear that Joe provided such excellent service at Tom Wood Subaru! We're glad he kept you informed and addressed all your questions. Thank you for recognizing his efforts, and we look forward to serving you again in the future!

December 06, 2024

The service rep was polite. Took me without an appt. Answered all questions I had. More

by sara_rudolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joquan
Dec 06, 2024 -

Tom Wood Subaru responded

Thanks for the stellar review, Sara! We sincerely appreciate your trust in our team at Tom Wood Subaru and are always happy to accommodate you. Safe travels!

December 05, 2024

Of all the auto dealers I've been with in over 50 years of driving, Tom Wood Subaru has been the most pleasant and professional! From our salesperson, Jamie Saddler to the service department man, Todd VonB More

by Destingrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Saddler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Tom Wood Subaru responded

Thank you for sharing your wonderful experience with Tom Wood Subaru! We're delighted to hear that Jamie and Todd made such a positive impression on you. Enjoy every moment with your Subaru, and we look forward to serving you again in the future!

November 23, 2024

Always clean and well staffed , provided loaner car when needed, and kept me informed as to the status of my vehicle More

by jdupler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dorsey
Nov 25, 2024 -

Tom Wood Subaru responded

We're delighted to hear that you appreciated the cleanliness and service at Tom Wood Subaru. Keeping our customers informed and comfortable is a top priority for us! Thanks for sharing your experience.

November 22, 2024

Tom Wood Employee Camryn did a wonderful job as a service advisor. Great Subaru service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camryn
Nov 25, 2024 -

Tom Wood Subaru responded

Dave, we are glad to hear that Camryn provided excellent service. Thanks for choosing Tom Wood Subaru!

November 14, 2024

Micheal was very pleasant, eager to help, and seemed knowledgeable. I don’t remember the name of the woman who was also very helpful More

by sfickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Nov 14, 2024 -

Tom Wood Subaru responded

We're delighted to hear that Micheal and our team at Tom Wood Subaru provided you with a pleasant experience. Thank you for sharing your feedback, and we'll make sure the entire team knows about your kind words!

November 04, 2024

Prices have gone up. Braydon found a coupon for me . He was great. Thanks Braydon More

by Ssiebert411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tom Wood Subaru responded

Thank you for sharing your feedback and leaving Tom Wood Subaru a five-star review. We'll give kudos to Braydon for the excellent service. Until next time!

October 15, 2024

Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. More

by alrowley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Tom Wood Subaru responded

Thank you for highlighting the professionalism and expertise of our team at Tom Wood Subaru! We're delighted to know that our customer care technicians made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

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