Back

Tom Wood Subaru - Service Center

Indianapolis, IN

4.7
184 Reviews

184 Reviews of Tom Wood Subaru - Service Center

Sort by
August 22, 2024

I was early for my appointment and they still service my car quickly. And washed the car when done. Issac was very pleasant and professional. Thank you More

by jnut65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Tom Wood Subaru responded

We're glad to hear Issac and the team at Tom Wood Subaru provided you with quick and professional service. Thanks for sharing your experience!

August 12, 2024

Everything about the service was top class. Came in with several questions and all were swiftly answered. More

by juansebastiandelvasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Tom Wood Subaru responded

Thank you for the fantastic review, Juan! We're delighted to hear that all your questions were answered promptly at Tom Wood Subaru. We appreciate your support and look forward to serving you again!

July 19, 2024

Michael Manns was very helpful. Service was fast and the diagnostic was thorough. The environment was clean and welcoming. I have had a Subaru since 2018. The car has been serviced More

by Sherrybrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Tom Wood Subaru responded

Sherry, we're delighted to hear that Michael and the team at Tom Wood Subaru provided you with excellent service. Thanks for your continued trust in us - safe travels!

July 03, 2024

Tom Wood has been nothing short of everything a consumer would want and that is excellent service. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shanholt
Jul 03, 2024 -

Tom Wood Subaru responded

Dave, thanks so much for the 5-star review of Tom Wood Subaru!

July 03, 2024

Bo was our service tech and he provided the very highest level of customer service! He was professional, friendly, informative and had a huge personality. If for no other reason, I would recommend this loca More

by Stacybullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Jul 03, 2024 -

Tom Wood Subaru responded

Stacy, we're delighted to hear that Bo provided exceptional service during your visit to Tom Wood Subaru. Thank you for the glowing recommendation!

July 03, 2024

Always treated with respect, always listened too, never hurried and all questions answered clearly and completely. More

by sherryhittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nat
Jul 05, 2024 -

Tom Wood Subaru responded

Sherry, we're delighted to hear that you felt respected and well taken care of at Tom Wood Subaru. Thanks for sharing your experience!

June 29, 2024

Good quality cars. Easy to access service. Can schedule service online. Nice waiting area. Free water to drink. More

by Eric.guidero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Tom Wood Subaru responded

Eric, thanks for highlighting the convenient service and amenities at Tom Wood Subaru! We appreciate your feedback.

June 12, 2024

I have had great service at Tom Wood Subaru. My technician was also great. I do not have anything else to say. More

by gailnlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
Jun 12, 2024 -

Tom Wood Subaru responded

Thanks for sharing your positive experience with us at Tom Wood Subaru! We're glad to hear you received great service from our team!

May 23, 2024

Very attentive, friendly and knowledgeable staff. Took the time to make certain I understood what had been done and why. Also coordinated with another department to get a written estimate on some d More

by saladheadindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 23, 2024 -

Tom Wood Subaru responded

We're glad to know our team at Tom Wood Subaru was able to provide you with attentive and knowledgeable service! Thanks for your confidence - we're always here if you need anything else in the future. Happy driving!

May 22, 2024

Good communication with updates on the services. Answered all my questions. Friendly and professional! Seemed honest. More

by Mindy.heaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 22, 2024 -

Tom Wood Subaru responded

Mindy, we're glad to know you had a positive experience with our team at Tom Wood Subaru. We always aim for clear communication and professionalism. Thanks for your review!

2
...