Tom Wood Subaru - Service Center

Great Service I always have a wonderful experience when taking my car in for service. The staff is very friendly and always takes the time to explain what is going I always have a wonderful experience when taking my car in for service. The staff is very friendly and always takes the time to explain what is going on with the car. They always inspect the car and give you a heads up on when things need to be changed. Great customer service More

Best service I have found Tom Wood to be the best for factory recommended service/maintenance on my Subaru. Tom Wood has the best facility for service as well as t I have found Tom Wood to be the best for factory recommended service/maintenance on my Subaru. Tom Wood has the best facility for service as well as the best, most conscientious employees. More

BEST DEALERSHIP EXPERIENCE EVER! We went in for scheduled maintenance for our Outback. Looked at the Ascent in the show room (which we had researched) and then talked about it later a We went in for scheduled maintenance for our Outback. Looked at the Ascent in the show room (which we had researched) and then talked about it later at home (Terre Haute). The salesman, Greg was fantastic to work with - available but not pushy, professional but friendly at the same time. We’ve always been happy with the service department and staff in the past which made buying another Subaru an easy decision! More

60,000 check up Due for 60,000 mile maintenance. Was told to expect minimum of 4 hours for service. In 2 hours the car was done. I called ahead to get an estimate to Due for 60,000 mile maintenance. Was told to expect minimum of 4 hours for service. In 2 hours the car was done. I called ahead to get an estimate to avoid sticker shock at the time of service and also asked about discounts/coupons. I was directed to a website for coupons. More

Quick and nice Very quick turnaround. Nice people. They went above and beyond. The service area was very clean. And they washed my car which was really nice. Very quick turnaround. Nice people. They went above and beyond. The service area was very clean. And they washed my car which was really nice. More

Excellent Service Excellent service, very informative about what was being done to my car while it was in for service. Completed a comprehensive check on the entire ve Excellent service, very informative about what was being done to my car while it was in for service. Completed a comprehensive check on the entire vehicle. More

Service could be improved. I do not feel I have been treated as a valuable customer although I purchased a new Forester at Tom Wood Subaru. The car I purchased has a specific is I do not feel I have been treated as a valuable customer although I purchased a new Forester at Tom Wood Subaru. The car I purchased has a specific issue, and I seem to be the only one being inconvenienced. In the past I have dealt with other dealerships that have been very accommodating. I believe there is more that could be done to make me a satisfied customer, such as assuring me that I would have a loaner when leaving the car for a second time for the same issue. Furthermore, I have visited the dealership more than 2 times to attempt to solve the matter. More

Not sure , dealership definitely I brought my car in for repairs , I think they were going to drop the ball ,or not follow through with them until Gregory begley got involved, He di I brought my car in for repairs , I think they were going to drop the ball ,or not follow through with them until Gregory begley got involved, He did an amazing job More