Tom Wood Subaru - Service Center

Transmission slipping. Diagnostics determined transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Suba transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Subaru Legacy and you guys kick me to the curb. Of course if I give $8,000 you will put in a new transmission . xxxxxxxx CVT!! More

Took car in for quick oil service. Work done in timely manner. Found quiet area to wait in dealership way from tv lounge, which was much appreciated. Service agent checked in as service was performed to k manner. Found quiet area to wait in dealership way from tv lounge, which was much appreciated. Service agent checked in as service was performed to keep me aware of progress & needs as found.. Car was ready in estimated time and washed. Good service. More

Great prices on tires, thanks! I appreciate your parts team who ordered my tires in a timely manner and even a brand you dont normally carry. team who ordered my tires in a timely manner and even a brand you dont normally carry. More

Battery on 2015 Subaru died , three different occasions within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and t within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and they had done an upgrade. Not sure how long an ( upgrade ) will last before having to deal with another dead battery. I smell an issue here. More

The service was quick and courteous, and they explained everything regarding what they found and what they fixed in good detail. Also, the waiting room was pretty well set. everything regarding what they found and what they fixed in good detail. Also, the waiting room was pretty well set. More

I have complete trust and faith in the service department at tom wood Subaru. I like the detailed report that is provided when bringing vehicle in for servive. at tom wood Subaru. I like the detailed report that is provided when bringing vehicle in for servive. More

I couldn't be happier I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there w I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there were many cars there for service. I was given a rental paid by Subaru, and it looked like my car would not be ready until Monday at the earliest. I mentioned that I am not comfortable driving a car that I'm not used to. Later in the day on Friday, I received a phone call that my Subaru would be ready by the next day, and that I would receive a call in the morning when I would be able to pick it up. I couldn't be happier. That is great service, and the people at Tom Woods are just the nicest. More

I bought my car last summer. Danny still checks in to make sure I'm satisfied (I am!) Just had a great 1st experience with service dept! make sure I'm satisfied (I am!) Just had a great 1st experience with service dept! More

6,000 mi service for my Forester. No appointment and it was done in 45 min. Waiting area is comfortable and service techs keep you informed. Great experience was done in 45 min. Waiting area is comfortable and service techs keep you informed. Great experience More

Great service! Kyle and Brandon were very helpful and professional. Repairs were done quickly and efficiently and I appreciated the free car wash. I will use their services again! professional. Repairs were done quickly and efficiently and I appreciated the free car wash. I will use their services again! More