Tom Wood Subaru - Service Center

I went to Tom Wood Subaru today for an oil change and upon inspection it turned out I needed the differential fluid changed too. It’s six years old so I’m not surprised. They got me all fixed up and out upon inspection it turned out I needed the differential fluid changed too. It’s six years old so I’m not surprised. They got me all fixed up and out the door just like always. I’m very pleased with the service department and will continue to use them for all my maintenance needs. More

Fredo was very knowledgeable and customer oriented. Thanks for hiring people like him...very professional Thanks for hiring people like him...very professional More

My service was amazing. Darrel was perfect I never felt like I was bothering him and I know he was very busy, he went out of his way to help me. Darrel was perfect I never felt like I was bothering him and I know he was very busy, he went out of his way to help me. More

Brought my car in for an oil change and tire rotation. We also found that I needed an alignment ( which I expected from some serious pot holes). I was told it would take close to 2hrs. due to the alignmen We also found that I needed an alignment ( which I expected from some serious pot holes). I was told it would take close to 2hrs. due to the alignment. It only took a few minutes passed 1 hr. and my car handles so much better now. Camryn also helped me reset some of my computer settings since I messed them up when attempting this myself. More

My problem was taken care of promptly. The part was ordered on a Thursday, and I was notified the following Monday. There was a problem when removing the part, and I was informed. Another The part was ordered on a Thursday, and I was notified the following Monday. There was a problem when removing the part, and I was informed. Another part needed to be ordered. I was loaned a vehicle. I picked up the car on Saturday. The process was smooth. The part was likely defective, and Subaru picked up the bill except for a $100 deductible. More

Service Advisor Fredo Rodriguez and Tech Kyle Woods saved the day. My car had to be towed to this dealer to fix an issue that Meineke in Indy created and could not fix which left my car undriveable. I wa the day. My car had to be towed to this dealer to fix an issue that Meineke in Indy created and could not fix which left my car undriveable. I was in town from Wisconsin and was hopeful that they could squeeze me in on December 23rd after Meineke wasted half a day getting it to Subaru. Thankfully they were able to get me in, correct the issue and get me on my way back home the day before Christmas Eve. Huge thanks to Kyle for finding the issues and correcting them and for Fredo to get me in and a ride from my hotel to the deelership. Both employess went above and beyond and I would highly recommend this dealership to anyone. More

Everyone was friendly, helpful and professional. The sales associate, Greg Begley, was great to deal with and I highly recommend him to others. The sales associate, Greg Begley, was great to deal with and I highly recommend him to others. More

I had a very pleasant experience getting my Subaru (& my daughter’s Subaru) serviced at Tom Wood Subaru. Camryn Meyer, the Service Advisor was both pleasant & knowledgeable. She is an excellent representati daughter’s Subaru) serviced at Tom Wood Subaru. Camryn Meyer, the Service Advisor was both pleasant & knowledgeable. She is an excellent representative for this dealership! I will continue to bring my Subaru here for service. More

I took my Forrester in for service right before Christmas. I thought I might have to leave my car there until the next day. Michael went above and beyond to get my car completed the same day. My ex Christmas. I thought I might have to leave my car there until the next day. Michael went above and beyond to get my car completed the same day. My experience was extremely positive because of Michael. More

Joe, Service Writer, does a fabulous job! He did an awesome job keeping me abreast of the progress of my vehicle repair and took the time to answer my questions and explain the why a process He did an awesome job keeping me abreast of the progress of my vehicle repair and took the time to answer my questions and explain the why a process was necessary and recommended. A definite asset to the service dept. More