184 Reviews of Tom Wood Subaru - Service Center
Prices have gone up. Braydon found a coupon for me . He was great. Thanks Braydon Braydon found a coupon for me . He was great. Thanks Braydon More
Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. grounded, state registered, driver care package, customer sympathetic, customer care technicians. More
Wilford at Tom Wood. Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expecte Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expected time needed and he arranged for a loaner vehicle so l could accomplish other things rather than merely stay in the customer lounge. When returning for my Forester he went over all that was done and recommendations noted by the mechanic for future work. More
Service writer Wilfred Chan was exceptional in all the assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed. The warranty process leaves a lot to be desired! I have been driving for over 50 years. My butt is more sensitive at times than the computer . I finally 2 problems fixed of which I've complained for 2 or more years. Tom Wood's service dept did what they could. My issue is with corporate Subaru protocols. More
My wife came in for a regular-maintenance oil change and tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently nee tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently needed a battery as they were all "just a bit low". Filters for everyone were also in need of a change during the visits. She had to decline multiple times before being able to finish the service visit and pay. I typically bring the car in myself and avoid this, but unfortunately it seems that the stereotypical behavior is still alive and well in the automotive service industry. More
Friendly knowledgeable technicians. Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent. More
Good Service, we got a problem and they fixed in time, I would recommended them would recommended them More
They have great people working there always very helpful. The price are also very reasonable. The place is clean and they have free beverages. The price are also very reasonable. The place is clean and they have free beverages. More
In out great job 👏 courteous staff. Wat time short. Clean environment. Perfessional staffing.snacks drinks Wat time short. Clean environment. Perfessional staffing.snacks drinks More