Tom Wood Subaru

Had a great experience with your technicians (Fredo and D’quan). Brought my Forester in for 60k service. Explained pricing and knowledgeable. Thanks for a good experience. D’quan). Brought my Forester in for 60k service. Explained pricing and knowledgeable. Thanks for a good experience. More

Reserved an appointment with Subaru ap for 7:30am. We were the second car in when the service department opened. The appointment was for an oil change and no more. I understand that the tires are rota We were the second car in when the service department opened. The appointment was for an oil change and no more. I understand that the tires are rotated automatically and we requested a car wash and that was all. The manager handling the appointment was fine explained that the shop was having a bad day. He gave us a coupon for $25 off the bill. I fail to understand why an oil change could cause us to wait nearly two and a half hours for completion. More

We’ve never owned a Subaru until now and are thoroughly enjoying our new Forester! We would definitely consider working again with Tom Wood Subaru down the road. Mike Danielson was incredibly knowledgeable enjoying our new Forester! We would definitely consider working again with Tom Wood Subaru down the road. Mike Danielson was incredibly knowledgeable and helped us understand the great vehicle we were getting. More

Working with Mike was a breeze from the moment we began discussing the car I wanted to his weekly video updates to the key handoff. My second Subaru … brand loyalty means the world to me and to Tom Wood Su discussing the car I wanted to his weekly video updates to the key handoff. My second Subaru … brand loyalty means the world to me and to Tom Wood Subaru. More

Great service. Quick and courteous. I am always confident that my car is given the best care. Quick and courteous. I am always confident that my car is given the best care. More

Yesterday was my third regular maintenance visit to this dealership and similar to my first two visits I experienced chaos in the service department. When I pulled in my vehicle for service I felt like I w dealership and similar to my first two visits I experienced chaos in the service department. When I pulled in my vehicle for service I felt like I was invisible as even though there were st least 6 young men in the area no one could locate my service agent. Finally someone from the service dept checked in my car and told me where to wait. This is the same lack of customer service I have experienced each time I brought my car in for service. In addition, it was difficult to work and make phone calls since one of the customers in the waiting room had brought in her two large dogs which were barking most of the time I was there. I thought it was strange that they allowed dogs in the waiting area. More

Eric at Tim Wood Subaru was friendly and knowledgeable. Our Forestor was in and out in a reasonable time. Our Forestor was in and out in a reasonable time. More

Mike and Chad were great to deal with. So happy I came to Tom Wood Subaru So happy I came to Tom Wood Subaru More

Eric did an excellent job in explaining issues with car, excellent comm. Five star performance excellent comm. Five star performance More

I’ve owned 2 Subaru’s and the level of service at Tom Wood is Outstanding! Wood is Outstanding! More