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Tom Wood Subaru

Indianapolis, IN

4.9
1,080 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,080 reviews

January 28, 2025

I am from out of state and needed an oil change for my Subaru. Not knowing where to go I decided to go to the Subaru dealership. I was pleasantly surprised and couldn't be happier with the service I rece More

by lehghmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameryn
Jan 28, 2025 -

Tom Wood Subaru responded

Thank you for sharing your experience with us at Tom Wood Subaru! We're delighted to hear that our team, especially Cameryn, provided excellent service during your visit. It's great to know you felt comfortable and well taken care of in our lounge area too. Safe travels on the road ahead!

January 26, 2025

Couldn’t recommend Mike enough! He is so helpful and makes the process smooth. Mike goes out of his way to make sure you don’t feel like another dollar sign and gives you honest adv More

by Taylor.bates12
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Tom Wood Subaru responded

We're delighted to hear that Mike provided such exceptional service at Tom Wood Subaru, Taylor! It's great to know he made the process smooth and transparent for you. Thank you for sharing your experience with us!

January 23, 2025

Tom Wood Subaru is very efficient, professional and quick. The waiting areas are comfortable and pleasant. More

by Sockmonkey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd VonBlon
Jan 23, 2025 -

Tom Wood Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that our efficiency and comfortable waiting areas made your visit a pleasant one at Tom Wood Subaru. We look forward to serving you again in the future!

January 21, 2025

I've always taken my Subaru to Tom Wood for maintenance but this is the first time I've purchased one from there. I would definitely recommend them for all things Subaru. They make every process easy. Mike More

by SubaCrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru for your new purchase! We're delighted to hear that Mike made the process smooth and enjoyable. Enjoy your new Solterra, and we look forward to seeing you again for all things Subaru!

January 20, 2025

I went to Tom Wood Subaru today for an oil change and upon inspection it turned out I needed the differential fluid changed too. It’s six years old so I’m not surprised. They got me all fixed up and out More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Von Blon
Jan 21, 2025 -

Tom Wood Subaru responded

Jerry, we're delighted to hear that our service team at Tom Wood Subaru took great care of your vehicle! Thank you for trusting us with your maintenance needs and sharing this positive feedback. We look forward to seeing you again in the future!

January 17, 2025

Fredo was very knowledgeable and customer oriented. Thanks for hiring people like him...very professional More

by Jack
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Rod
Jan 20, 2025 -

Tom Wood Subaru responded

Jack, we're delighted to hear that Fredo provided you with such a professional experience at Tom Wood Subaru. Thanks for the kind words!

January 16, 2025

My service was amazing. Darrel was perfect I never felt like I was bothering him and I know he was very busy, he went out of his way to help me. More

by ethi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrel
Jan 16, 2025 -

Tom Wood Subaru responded

It's fantastic to hear that Darrel provided such attentive service during your visit to Tom Wood Subaru. We're delighted you had an amazing experience, and we appreciate your feedback!

January 13, 2025

Brought my car in for an oil change and tire rotation. We also found that I needed an alignment ( which I expected from some serious pot holes). I was told it would take close to 2hrs. due to the alignmen More

by Hilly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Tom Wood Subaru responded

Hilly, we're delighted to hear that Camryn and the team at Tom Wood Subaru exceeded your expectations with their efficient service! It's great to know your car is handling better now. Thanks for choosing us!

January 09, 2025

My problem was taken care of promptly. The part was ordered on a Thursday, and I was notified the following Monday. There was a problem when removing the part, and I was informed. Another More

by Ellie May
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell service department 5 stars
Jan 09, 2025 -

Tom Wood Subaru responded

Ellie, we're glad to hear that our team at Tom Wood Subaru was able to resolve the issue smoothly and keep you informed throughout the process. We appreciate your patience and understanding, and we hope everything is running perfectly now!

January 09, 2025

Service Advisor Fredo Rodriguez and Tech Kyle Woods saved the day. My car had to be towed to this dealer to fix an issue that Meineke in Indy created and could not fix which left my car undriveable. I wa More

by grayson3358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredo Rodriguez & Kyle Woods
Jan 10, 2025 -

Tom Wood Subaru responded

We're delighted to hear that Fredo and Kyle were able to assist you during your visit at Tom Wood Subaru. It's great they could resolve the issue promptly and get you back on the road in time for Christmas Eve. Thank you for recommending us, we appreciate your trust! Safe travels back home!

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