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Tom Wood Subaru

Indianapolis, IN

4.8
1,130 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,130 reviews

January 19, 2026

They got me in quickly at the end of the day to repair my tire. Advisor was very nice and helpful More

by brinadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cassidy
Jan 19, 2026 -

Tom Wood Subaru responded

Brina, thank you for visiting Tom Wood Subaru!

January 08, 2026

Tom wood Subaru is a good dealership in general. And I’ve used their service for many years. Recently Will in customer service ensured that all my concerns were addressed and did so with the best More

by Pat
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Will Chen
Jan 08, 2026 -

Tom Wood Subaru responded

Pat, thank you for sharing your positive experience with Will and our service team at Tom Wood Subaru! We are grateful for your continued business and your kind words. See you next time!

December 30, 2025

No pressure sales, very helpful salesperson. I purchased a high quality certified used vehicle. The team was super nice and efficient. More

by brandie23
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Eicher
Dec 30, 2025 -

Tom Wood Subaru responded

We're thrilled to hear about your positive experience with our sales team, Brandie! Thank you for choosing Tom Wood Subaru and congratulations on your certified used vehicle!

December 09, 2025

Service and service writer, Camryn, is excellent here at this dealership. Everyone worked hard to get my car serviced the same day so I would not have to return for a repair that was diagnosed as “needed” n More

by Cheryl
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Camryn
Dec 09, 2025 -

Tom Wood Subaru responded

Cheryl, we're pleased to hear you felt you're in good hands with Camryn and the team! We appreciate your business and look forward to helping you at Tom Wood Subaru in the future.

November 30, 2025

As always, excellent and efficient service at Tom Wood, and Todd, our service advisor, was so helpful with advice and observations about our Outback. As a guy who worked on my own cars in the 1960s and for More

by tom
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd VonBlon
Dec 02, 2025 -

Tom Wood Subaru responded

Tom, knowing your Subaru Outback is in good hands means the world to us! We’ll be sure to pass on the kind words to Todd as well. Thank you from all of us at Tom Wood Subaru and we hope to see you again!

November 17, 2025

The service was fast and efficient. Everyone seemed genuinely happy to help get the job done. More

by joni.heugel
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric
Nov 17, 2025 -

Tom Wood Subaru responded

Joni, it was our pleasure to assist you. Thank you from all of us here at Tom Wood Subaru!

November 12, 2025

Dealer charged me 2. 7% to use my credit card but did not tell me until work was done. I have had all my work done at this dealership oil changes, engine work , tires, We More

by douglas_staite
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Brandon Miller
Nov 13, 2025 -

Tom Wood Subaru responded

Douglas, I'm surprised to see your feedback. We expect full transparency with our guests, and I'm so sorry that your visit fell short of our expectations here. I understand why this would be frustrating, and I can assure you that we will use your comments as a coaching opportunity with our team. I would hate to lose your business over a miscommunication. If you're willing to discuss this, please call me. Thank you, Russell Stevens - Service Manager - 317-705-7024

October 11, 2025

Excellent service and good communication. Advisor constantly kept me updated along the way. The only place I service my car. More

by woo18
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred
Oct 14, 2025 -

Tom Wood Subaru responded

We truly appreciate your continued trust in our team! Thank you for choosing Tom Wood Subaru and for sharing your support for our team. We'll see you next time!

October 09, 2025

This is only my second service for my auto. Carolyn was businesslike and enjoyable as well. She answered my questions. More

by Dumbo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Camryn
Oct 09, 2025 -

Tom Wood Subaru responded

We are pleased to read your feedback! Thank you for choosing Tom Wood Subaru and for sharing your experience with Carolyn. We look forward to your next visit!

October 03, 2025

Felt a littie rushed through the process of explaining the features of the car. Did not get a clear understanding of the controls. Was told.we would be contacted by some one to go over the controls. Have More

by Ronhschmitt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru, and congratulations on your new car! We apologize for any rush during the initial visit and hope you get all your questions answered at your next appointment. In the meantime, please feel free to reach out if there's anything else we can do to help!

Oct 06, 2025 -

Ronhschmitt1 responded

Hoping for clarity after our visit Thursday. Reading manuals is overwhelming and not really straightforward. Size of picture hard to see and having to jump around in manual cumbersome

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