Tom Wood Nissan - Service Center

I’m retired from Tom Wood Nissan, as long as I can make the hour drive I’ll continue to come to the store to get car serviced. The advisors, Katie and Adrian are great people to work with. Steve Denton is the hour drive I’ll continue to come to the store to get car serviced. The advisors, Katie and Adrian are great people to work with. Steve Denton is a great guy who always does good work and keeps me informed of all issues. More

Every time I go, the service is always pleasant, providing excellent service and work. The staff is very professional and courteous. providing excellent service and work. The staff is very professional and courteous. More

Alexis was great! Her customer service was amazing! Got me in and out with no problems! Her customer service was amazing! Got me in and out with no problems! More

Katie took great care of us throughout this entire grueling process. She was ways there to take our calls and deal with our concerns. She relayed our issues with the regional manager, and that person grueling process. She was ways there to take our calls and deal with our concerns. She relayed our issues with the regional manager, and that person was less than helpful. You should probably promote Katie to that position and maybe customers would stay happy and stuff would get accomplished. More

Great friendly service. Service was performed on time and correct. Prices were fair and no upsell pressure. Service was performed on time and correct. Prices were fair and no upsell pressure. More

Service was fast and professional. The staff was friendly as well. The building was clean The staff was friendly as well. The building was clean More

Adrian was very helpful and service was great as usual. I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! More

They failed to diagnosis a dead alternator saying the problem was the battery. This resulted in my being stranded on the highway a second time when the new battery also failed because of the alternator. problem was the battery. This resulted in my being stranded on the highway a second time when the new battery also failed because of the alternator. Abject incompetence!! More

Always helpful particularly in the maintenance department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. More

They are always friendly and helpful. Ethan went the extra mile to insure I was satisfied. Great guy. Ethan went the extra mile to insure I was satisfied. Great guy. More