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135 Reviews of Tom Wood Nissan - Service Center
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Verified Customer
April 25, 2025
I was promptly attended to and the team was very detailed and informative on the issue with my car. I could not have been more pleased with the service and people. and informative on the issue with my car. I could not have been more pleased with the service and people. More
by wbirch
April 25, 2025
Tom Wood Nissan always takes great care of my car and they are upfront with me about things that need done immediately and things that I can wait on. This transparency has me choosing them every time. they are upfront with me about things that need done immediately and things that I can wait on. This transparency has me choosing them every time. More
by bnfechtm
April 25, 2025
Always fast. Always friendly. Customer service is top-notch! Everyone is smiling and working hard to be as efficient as possible. The wait times are always low. T Always friendly. Customer service is top-notch! Everyone is smiling and working hard to be as efficient as possible. The wait times are always low. The waiting area is very pleasant and comfortable. More
by karenmcctrotter
Employees Worked With
I don't remember, but the young man who checked me in was the friendliest person! Everybody is always friendly at your dealership!!!!!!
April 25, 2025
I was brought in and serviced as if I had an appointment. Within 1 hour of arriving, they had inspected my vehicle. Within a couple hours of that, I was outta there. Within 1 hour of arriving, they had inspected my vehicle. Within a couple hours of that, I was outta there. More
by ndrmngr
Employees Worked With
Adrian
April 25, 2025
Alexis was great about explaining the process, what the technicians found, options and cost expectations. She was great in helping me understand the situation and navigating the best path forward. Will def technicians found, options and cost expectations. She was great in helping me understand the situation and navigating the best path forward. Will definitely use Tom Wood Nissan again for service in the future! Thank you, Alexis! More
by brettgutting
Employees Worked With
Alexis Harris
April 24, 2025
They listen and understand what I am trying to accomplish. There is no pressure to buy anything, but demonstrate all the reasons why I should. accomplish. There is no pressure to buy anything, but demonstrate all the reasons why I should. More
by andrew.park.simmons
Employees Worked With
Dan Griffey
April 23, 2025
Made an appointment to take care of a recalled part. Took it in. After having it for a day, they called to say they did not have the part and would need to reschedule another appointment. I wasted time Took it in. After having it for a day, they called to say they did not have the part and would need to reschedule another appointment. I wasted time and gas to go back and forth and arrange someone else to deliver the car with me. They should have known they did not have the part and not made the appointment with me to start with. It is a factory recall. They contacted me to come in. Frustrating. More
by brett52
Employees Worked With
NA
April 23, 2025
I’m retired from Tom Wood Nissan, as long as I can make the hour drive I’ll continue to come to the store to get car serviced. The advisors, Katie and Adrian are great people to work with. Steve Denton is the hour drive I’ll continue to come to the store to get car serviced. The advisors, Katie and Adrian are great people to work with. Steve Denton is a great guy who always does good work and keeps me informed of all issues. More
by cripe061144
Employees Worked With
Katie Marks and Adrian ?
