Tom Wood Nissan

Relaxed, expedient, un-nerving and overall pleasant, helpful The day we purchased our new car, we had intended to walk away with a new Sentra. On further consideration and looking at the Altima that was spotles The day we purchased our new car, we had intended to walk away with a new Sentra. On further consideration and looking at the Altima that was spotless in the showroom, we decided to "test the waters" so to speak with an Altima 2.5 SL and see if we could arrive at a fair and reasonable price. Fair trade -in value also for our 2010 Nissan Sentra was offered. Now driving a new Altima 2.5 SL. The experience at Tom Wood Nissan was relaxed, expedient, un-nerving and overall pleasant; most helpful from our sales professional, Jeff Altman. More

Best customer service around I have to admit that I have never had such good service from a sales rep at a car dealership before. Normally, the sales person sells you a car and y I have to admit that I have never had such good service from a sales rep at a car dealership before. Normally, the sales person sells you a car and you are on your way, but that was not the case for me. First of all, I was not hounded day in and day out after looking for the first time. My sales experience was smooth as silk and I look forward to my next purchase in a few years. I just took my car in for service and how nice of my sales person to come and check in on how the car is treating me. I have never had such tremendous service at a dealership. Thank you to Todd' Lloyd for providing white glove customer service and making me one happy customer! I will be back in a few years to purchase from you again. More

Best dealership around with best sales staff I purchased a Nissan Murano and I simply love it! My experience at Tom Wood Nissan was the absolute best ever! I worked mostly with Ellie but also wit I purchased a Nissan Murano and I simply love it! My experience at Tom Wood Nissan was the absolute best ever! I worked mostly with Ellie but also with Jeff. Ellie made the whole process easy and fun. I have told all my friends they need to check out Tom Wood Nissan for the best deals! More

Great Help Really worked with us to find what we needed in our price range and quick after old car broke down. Would highly recommend to anyone. Really worked with us to find what we needed in our price range and quick after old car broke down. Would highly recommend to anyone. More

Complete customer service in a pinch My husbands car died suddenly and we needed a car in less than 48 hours. Scott took the time to research our needs and met with us next day to set us My husbands car died suddenly and we needed a car in less than 48 hours. Scott took the time to research our needs and met with us next day to set us up with a wonderful new car. He helped make the usually horrible car buying process quick and painless. Would recommend his services to anyone looking for a new car. More

Nice and gentle for a first timer Brian made it easy for me to walk in, never having financed a vehicle, and walk out with a great car at a great price. Brian made it easy for me to walk in, never having financed a vehicle, and walk out with a great car at a great price. More

Excellent Experience! Salesman Jeff Altman was great! Having owned a 2012 Juke (which was deemed "Total Loss"), I already knew the vehicle. I saw it online along with a Salesman Jeff Altman was great! Having owned a 2012 Juke (which was deemed "Total Loss"), I already knew the vehicle. I saw it online along with a few other Jukes. Initial inspection found excellent condition with the exception of a few black smudges on the bumpers. After my Insurance Company settled with the loan company, I visited Tom Wood Nissan. Since Jeff was occupied with another Customer, he had Todd help me out. I drove the Vehicle, and found it was just as sound as my 2012. There is something about the way these things run that tells me they will last a very long time. Proof of that is the high dollar amount the Insurance Company paid the lender. While Jeff and I were working on the paperwork, Todd was good enough to rub out those surface marks. Dan, the Finance man was pleasant and efficient. Barring the wait caused only by Dan finishing up with another Customer, my sale was conducted very quickly. Todd had me follow him to the Auto Leasing Co. just behind their lot. He walked back while I moved all my things to my new vehicle and dropped the keys in the overnight box. They sent me off with 1/2 tank gas and a smile. I was so happy, that I called the next day to thank Jeff. This review is the least I can do. I am sold on Nissan vehicles. Both of my experiences with Tom Wood Nissan were very nice. How many of us can say that about their Automobile Purchase? By the way, Service I received on my 2012 was also executed with same pleasant, customer-oriented, no-nonsense approach. Plus, they have great coffee! More

Love, love, love Tom Wood! My husband and I went to a couple other dealerships before going to Tom Wood. We've purchased other vehicles from Tom Wood but it didn't occur to us t My husband and I went to a couple other dealerships before going to Tom Wood. We've purchased other vehicles from Tom Wood but it didn't occur to us to go there first. It would've saved us a lot of time and energy that we spent at other dealerships. From the moment we walked in someone greeted us to the salesman who assisted us in the final lease, was top notch professional. The salesman "walked" me through the various aspects of the car using an iPad then did a final walk through in the car. He was very kind and took his time with showing me every aspect of the car. I was so impressed with the professionalism and the attention to detail of this dealership that I would recommend it to all my family and friends. More

Great Service! Scott is a true professional and customer service focused. Scott, and all of Tom Wood, spent time understanding my lifestyle/ car needs and then prof Scott is a true professional and customer service focused. Scott, and all of Tom Wood, spent time understanding my lifestyle/ car needs and then professionally facilitated the process. Never once pushing me to buy. More

Great customer service The customer service was excellent. I had zero expectations and was completely blown away. I highly recommend this dealership and Ellie. Everyone went The customer service was excellent. I had zero expectations and was completely blown away. I highly recommend this dealership and Ellie. Everyone went above and beyond. More