Tom Wood Nissan
Indianapolis, IN
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Once again Nissan came through with the best service on my car because I called them up and said I would like a oil change and tires rotation and customer service said you can make a appointment or just br my car because I called them up and said I would like a oil change and tires rotation and customer service said you can make a appointment or just bring your car down with out a appointment and they washed my car to. More
Recently purchased a used Pathfinder from Tom Wood Nissan. It was a wonderful experience, extremely professional organization, very focused on customer satisfaction. Nissan. It was a wonderful experience, extremely professional organization, very focused on customer satisfaction. More
Jason and Erin we're so nice. .. They are pretty incredible workers. Helped get everything needed for the car so the family can be safe and secure in our vehicle. They always do a .. They are pretty incredible workers. Helped get everything needed for the car so the family can be safe and secure in our vehicle. They always do a good job. Thanks Erin and Jason.! Also want to acknowledge Katy also , she was excellent also.., we had her last time and Katy helped us when Ethan continuously ignored us👎 and he was rude... So thank you katy for going out of your way. More
People who welcome you and you can build relationships with. Service is always a drag but they make it fun and do their best to take care of you. with. Service is always a drag but they make it fun and do their best to take care of you. More
Have bought and used service department for many years at this dealership- overall happy with experience. My last experience was disappointing- service communication was good from staff. Unfortunately servic this dealership- overall happy with experience. My last experience was disappointing- service communication was good from staff. Unfortunately service was around $219 for them to do diagnostic check - nothing showed but from my description and miles on the car I was told $6,500 replacement of transmission- I had to decline that amount. Went to pick up my daughters car, they did not run it through wash, tires was low (they use to do a quick check and wash car) nothing was done. They called me about trade in went to look at possible cars - felt like salesman was not interested after used car sales manager asked them to help us. Found better service and interaction with other dealership and made purchase - really disappointed Tom Wood Nissan made us feel like we did not have enough money to spend to give us time and attention. Look to take my future service needs somewhere else. More
We had a great experience with Jason buying our new car at Tom Wood Nissan! He was knowledgeable, helpful, and there was no pressure!! at Tom Wood Nissan! He was knowledgeable, helpful, and there was no pressure!! More
Jason our sales person was fast, efficient and minimized the back and forth price hassle to get us the best deal! Dealership very clean and felt they really wanted our business. Bob A. the back and forth price hassle to get us the best deal! Dealership very clean and felt they really wanted our business. Bob A. More