Tom Stehouwer Auto Sales
Grand Rapids, MI
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4 Reviews of Tom Stehouwer Auto Sales
Indecisive about a used car purchase. Searching for a car for my young son is stressful and overwhelming. Dino provided an amazing experience and his consistent kind, caring approach is ad Searching for a car for my young son is stressful and overwhelming. Dino provided an amazing experience and his consistent kind, caring approach is admirable. He comes highly recommended and we will definitely purchase our future used cars at Tom Stehouwer!!!!! More
Prepare to be impressed! Purchasing a car from Stehouwer Auto Sales was by far the best car buying experience I have had. I'm a retired factory worker with a limited budget. Purchasing a car from Stehouwer Auto Sales was by far the best car buying experience I have had. I'm a retired factory worker with a limited budget. I had been shopping for a used car for my daughter for several months, so I could get my car back from her (loaned her my Wrangler). Prior to contacting Dino at Stehouwer I had visited several used car lots and received the kind of treatment we have unfortunately grown to expect. My purchase from Stehouwer started with an email explaining what I was looking for and my rather embarrassing budget limitation. Within hours Dino emailed me back with a car and price that was exactly what I was looking for. He asked me if I would like to test drive the car and accommodated my insane schedule. When I arrived at Stehouwer's (an hours drive from my home) I was met with the most low pressure, respectful, bend over backwards sales people I've ever experienced. They (Dino, Ryan and Mike) treated me like I was buying the most expensive car on the lot when in fact it was the cheapest. The two small items I pointed out on the '97 Saturn (sml. hole in seat, cracked mirror) which were not deal breakers, were expertly repaired before I drove the car home and Ryan filled the gas tank (while I was paying for the car). It's nice to be treated with such respect and customer focus even when you are buying the cheapest car on the lot. The car I purchased was "cherry" for it's age; an excellent bargain! More
Kelly is the man! Always quality cars at fair prices We have bought cars suv's trucks and motor cycles from Kelly and Tom, both are honest guys. They are the only used car sales people I can say that abo We have bought cars suv's trucks and motor cycles from Kelly and Tom, both are honest guys. They are the only used car sales people I can say that about! I will be back for my next car More
I am surprised that there are no reviews on this dealership. This is by far the best dealership that I have ever dealt with! Kelly is the sales person we work with and he has always been patient an dealership. This is by far the best dealership that I have ever dealt with! Kelly is the sales person we work with and he has always been patient and offered to help us with anything we need. We have purchased many cars/SUV's through them. The few minor issues we did have with any vehicles that we purchased, Stehouwers fixed and we never had the issue after that. They are very professional and genuinely care about their customers. I don't trust many dealerships and have had horrible experiences at other places. So I will never go anywhere else but Stehouwer's from now on. More