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Tom Sparks Auto
Dekalb, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 180 reviews
Will not go anywhere else! I absolutely love this place. I had my first experience with them through their service department which was extremely fast and very knowledgeable. My I absolutely love this place. I had my first experience with them through their service department which was extremely fast and very knowledgeable. My wife needed a new car when hers broke down so we checked out Tom Sparks. Ruben was very helpful and let us actually go on a test drive by ourselves! It was a nice change of pace. From then on, the experience was actually enjoyable to the point where the three of us were laughing and joking around. It was a short process, almost no waiting, but Ruben made sure to go over everything we were signing and made sure we understood everything. I highly recommend Tom Sparks for service and amazing people! More
Love my 2016 Buick Enclave! Brad helped make my big purchasing experience less stressful for sure! Will definitely keep you in mind for our next purchase. Brad helped make my big purchasing experience less stressful for sure! Will definitely keep you in mind for our next purchase. More
09 Honda Accord I purchased my car from Tom Sparks Auto a few years back. I recently had my car in for service. Extremely pleased with the level of service I received I purchased my car from Tom Sparks Auto a few years back. I recently had my car in for service. Extremely pleased with the level of service I received. Would recommend sales and service needs to friends and family!!! More
Town & Country Great hassle free experience and professional people to deal with. Look forward to dealing with the service department. Look forward to many good yea Great hassle free experience and professional people to deal with. Look forward to dealing with the service department. Look forward to many good years with our purchase More
Easy car buying experience! My wife and I picked a rainy, dreary day to go look at a car we were shopping for for a little while online. We saw one here in town and thought we'd My wife and I picked a rainy, dreary day to go look at a car we were shopping for for a little while online. We saw one here in town and thought we'd check it out. So glad we did. The whole thing turned out to be the most pleasant, easiest car buying choice I've ever made. Quality vehicles at no hassle, or haggle, prices. And the folks there, from the sales staff to the service department, are friendly caring people to deal with. I highly recommend this dealer if you are in the market for a newer used vehicle at a price and service that's hard to beat! More
Great experience every time! We just bought our 6th car from Tom Sparks, and have had a great experience each time! There's never any pressure to make a decision that day, and th We just bought our 6th car from Tom Sparks, and have had a great experience each time! There's never any pressure to make a decision that day, and they were even able to find us exactly what we wanted when it wasn't on the lot. I love that I can grab a cup of coffee, walk around the lot and chat with anyone there about what I'm looking for. I appreciate that maintenance and oil changes are reasonable so I can continue to take my car back there for maintenance and service. They're honest, caring, hard-working people, which makes it an easy decision to go back there every time. More
Painless Process it was painless and easy! this experience was overall the best experience i've had at a dealership. This salesman were very friendly. I will be return it was painless and easy! this experience was overall the best experience i've had at a dealership. This salesman were very friendly. I will be returning! More
Extremely positive experience. No pressure during visit. Everything was handled with professionalism. Given time to evaluate any auto of interest. Plenty of time given for test driv No pressure during visit. Everything was handled with professionalism. Given time to evaluate any auto of interest. Plenty of time given for test drives. Will definitely purchase another vehicle from this dealership. More
Great experience I had a really great experience buying a vehicle from Tom Sparks Auto. There was no pressure to make a decision and they even let me take the car on m I had a really great experience buying a vehicle from Tom Sparks Auto. There was no pressure to make a decision and they even let me take the car on my own test drive, which is not something I have experienced anywhere else. It's very obvious that everyone there cares about the customers needs, and that is such an important quality to have in a dealership! I will definitely choose Tom Sparks for all of my auto needs. More
Complete satisfaction We told Mr. Gailey what we were looking for and within a couple of days he had exactly what we were looking for. We can't say anything negative, we ar We told Mr. Gailey what we were looking for and within a couple of days he had exactly what we were looking for. We can't say anything negative, we are extremely satisfied with all Tom Sparks employees. The service department is very accommodating to all our needs, with excellent service and quality. Everyone at Sparks dealership should be highly commended. Thank you all for a wonderful buying experience again. More