Tom Roush Mazda Mitsubishi - Service Center

Service Report Yvonne is very helpful and considerate. AS far as the dealership - not impressed with the customer service. Had an oil change in November and made t Yvonne is very helpful and considerate. AS far as the dealership - not impressed with the customer service. Had an oil change in November and made the next apt for December as I was going on a long trip over thanksgiving and would need an oil change upon return Come to find out it was never placed on the calendar - changed the oil myself. Looking for a qualified Mitsubishi tech to be available on a saturday. You should have had advanced planning PRIOR to taking on Mitsubishi - it is not the employees fault. Tried to print a coupon from your website and it was not available - I had to screen shot it to print More

Trunk wouldn't open, dead battery. A related issue! Corey is a super service manager. He anticipates customers needs and questions. He updates me of progress while I am in the waiting room. For the ti Corey is a super service manager. He anticipates customers needs and questions. He updates me of progress while I am in the waiting room. For the times I need a loaner, the process is easy and respectful. More

Great work as always Timely and fast. Did work expected and washed car. Pleasant and polite. Had appointment, arrived early and they got me in early. Did not take more tha Timely and fast. Did work expected and washed car. Pleasant and polite. Had appointment, arrived early and they got me in early. Did not take more than 40 minutes for oil change and tire rotation. More

Mazda recall Friday, December 15, 2017 Scheduled an appointment for my wife's 2013 Mazda CX-5 to have factory recall (9916H) performed. The appointment was f Friday, December 15, 2017 Scheduled an appointment for my wife's 2013 Mazda CX-5 to have factory recall (9916H) performed. The appointment was for Tuesday, December 12, 2017 @ 7:45 AM and I was out of the dealership by about 8:20 AM. More

You receive professional service, good timing, good explanat Their service is very professional and descriptive. They tell it like it is. and I thank you Corey and crew. Very friendly service. They also have a M Their service is very professional and descriptive. They tell it like it is. and I thank you Corey and crew. Very friendly service. They also have a Marine on board!!!!!. More

Generally quick service on terrific Mazda vehicles Generally good place to do business although pricing on service a bit high. Sales operation very good but once again my negotiations on new car 2 year Generally good place to do business although pricing on service a bit high. Sales operation very good but once again my negotiations on new car 2 years ago were a bit err..not as well as I prefer. More

Repair I didn't have an appointment as service was booked, advisor said to drop in at a specific time anyway and would try to get me in. Service Co-ordinator I didn't have an appointment as service was booked, advisor said to drop in at a specific time anyway and would try to get me in. Service Co-ordinator worked us in and had us back on the road in 30 minutes. Thank you very much! More

Routine Service and Maintenance Great service as always. During their service checked, they found some parts that needed to be ordered in. Provided me with a courtesy car and call Great service as always. During their service checked, they found some parts that needed to be ordered in. Provided me with a courtesy car and called me when service was completed. Great service management and customer focus.... no impacted on my schedule More

Service was great This was my first service appointment and I couldn't be happier with the ease of the transaction. Ms. Rogers was wonderful. I will definitely return f This was my first service appointment and I couldn't be happier with the ease of the transaction. Ms. Rogers was wonderful. I will definitely return for all my future service needs More

Tom Roush - Preferred Maintenance Location Brad, Scott, and the rest of the service team have always gotten me in and out at a competitive cost! Additionallly, I dont have to worry about ge Brad, Scott, and the rest of the service team have always gotten me in and out at a competitive cost! Additionallly, I dont have to worry about generic parts working or whether they are experienced in servicing my Mazda. My once brand-new 2011 CX9 now has over 100k miles and still runs like new! For regular maintenance and before any family roadtrip, I call Brad or Scott @ Tom Roush! More